The largest job portal in the Middle East
Apply now

Job Description

Company Description

Carmen Perfumes is a Dubai-based fragrance brand committed to crafting high-quality, distinctive scents that reflect elegance and modern Arabian heritage. With a growing presence across retail, exhibitions, and digital platforms, we focus on innovation, premium customer experience, and continuous brand growth.


Role Description

We are looking for an experienced Senior CRM / Moderator to lead and supervise CRM operations while ensuring seamless customer engagement and communication. This role involves managing the CRM team, coordinating government exhibitions and events, overseeing website updates, and maintaining high service standards. The ideal candidate must be highly organized, customer-focused, and fluent in both Arabic and English, with strong leadership and coordination abilities.


Key Responsibilities:

  • Supervise and monitor daily CRM team operations
  • Coordinate government exhibitions, events, and mall activations
  • Oversee website coordination and content updates
  • Ensure smooth and professional customer communication


Requirements:

  • Proven experience in team supervision or CRM management
  • Strong coordination and problem-solving skills
  • Fluency in Arabic and English (mandatory)
  • Customer-focused and detail-oriented approach


📧 Send your CV to