Customer Service Manager for a leading website:-
Commencement Date: Immediate.
Job Title: Customer Service Manager.
Division: Customer Service.
Reporting To: General Manager .
Location: Dubai.
Working Hours/Days: 9am - 6pm
Contract Type & Period: Permanent/ 2 years
Monthly Remuneration: AED 8,000+
* MANDATORY - MUST have prior customer service experience.
* MANDATORY - MUST be a western expat
Your working profile
Experience in Customer Care, Inbound, Out Bound & Email Process.
Fluent in Written and Verbal Communication
Your personal profile
- Career focused with a strong passion to succeed.
- Confident & outgoing with excellent interpersonal & presentation skills.
- Excellent English and Arabic verbal and written communication.
- Ability to work in a fast paced environment under pressure and multi task.
- Ability to do the best in everything you put your mind to.
- Ability to work on own initiative and be responsible in doing so.
- A fast learner and the ability to self train oneself.
- Ability to bring out the best in team members.
Your roles and activities:-
- Dealing with clients.
- Answering emails.
- Writing to customers.
- Speaking on the phone.
- Processing orders .
- Managing Administration.
