Our Client, BOOKING.COM is the market leader of online hotel reservations in Europe. Since 1996 their team has expanded to 500 professionals from hotel, finance, internet technology and marketing businesses and has built a company that provides online hotel reservations in the best possible way. They believe that the passion of their employees is their strength and this is what drives them towards outstanding performance.
Does a successful career to you mean challenges, delivering results and winning? Should it be an environment that values your individuality? They offer a dynamic, pleasant and sophisticated work environment. A culture that is open, innovative and performance orientated. Their scale and scope, Amsterdam roots, commitment to people, and high standards of integrity make BOOKING.COM a great place to work. If you'd like to be part of their team, if you think you can make a difference, have a closer look at this job opening in their new office in Dubai:
Coordinator Middle East
As a Coordinator you are responsible for hotel websites, training and coaching hotels and the commission payments. Furthermore you offer support for the Supply manager and Account managers with the phone calls and the administrative tasks at the office.
Tasks:
Contact person for hotels to turn to with questions when the account managers are out of the office;
Answer e-mails of hotels;
Responsible for the delivery of correct hotel information and pictures of newly registered hotels;
Training of new hotels using our rates & availability system;
Responsible for the coordination and production of new hotel websites;
Enter the rates in our system of the newly build hotel websites;
In consult with the Supply Manager you contact registered hotels regarding the rates & availability system;
Assist with acquisition of possible new hotels;
Follow up information to hotel by telephone;
Periodically check up of hotels;
Check competition in the Middle East;
Check hotel websites and amendment of availability, rates and special offers;
Take care of good contacts with hotels in order to secure up to date information;
Assist with the settlement of complaints of hotels and customers;
Handle guest reviews that need action;
Analyze statistics and follow up;
Office Management tasks.
Requirements:
High school and secondary education in hospitality or communication;
Experience with internet and hotel industry;
Knowledge and skill of English and Arabic;
Knowledge of Microsoft Excel;
Good communication skills both written and verbal;
Team player;
Pro- active, sense of responsibility, independent and customer friendly.
PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.
