Sales Achievement:-
-Conduct sales analysis, follow up on market trends and monitor the competition’s activity
-Propose ways to improve the business: in store merchandizing, opening hours, product mix…
-Produce quantitative and qualitative sales report
-Be present in the shop floor to generate sales and handling VIP customers.
Customer Service:-
Identify customer potential needs and use initiatives to meet those needs
-Ensure consistency in customer service delivered and handle all complaints
-Ensure building, maintaining and using the customer data base.
Stock Management:-
-Enter all received goods and ensure stock control and proper record of all stock movements
-Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action
-Prepare for the inventory.
General Operations:-
-Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly
-Follow up on different issues with Mall Management such as mall promotions, permits, security…
Merchandising:-
-Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
-Implement all merchandising as per the brand’s visual merchandising guidelines
-Conduct daily walk through to check presentation standards.
Man Management:-
-Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
-Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain
-Manage, engage and delegate the responsibilities of the team reporting to him/her
-Conduct the appraisal and assessment of own team members
-Responsible for coaching and training own team members.
