JR Operations Manager (01G22)
Hopkinsville, Kentucky, United States US
Junior Operations Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the fiscal activities of operations as well as focus on and support revenue generation and assurance from sales, financial management, and incentives.
Support site/client ramps, reporting, and manage day‐to‐day operations of their team to include operational metrics such as absenteeism, attrition, in‐chair occupancy, reliability, schedule adherence, escalations, and payroll. Provide coaching and development for teams across multiple locations supporting metrics such as billable hours and client satisfaction scores. Use influence to achieve peak performance, conversion rates, and monthly sales and revenue targets. Utilize systems and procedures to improve the operating quality and efficiency of the operations. Work daily to improve processes and performance that enhance bottom line results. Work closely with business partners and clients to resolve all related issues. Improve efficiency and accuracy of business process; create and implement process improvements. Manage the staff in accordance with company policies, procedures, and client metrics. Managers are responsible for the engagement and development of their teams, communicating and affirming directives, and coaching action plans. Managers create and maintain a positive work environment.
Key Performance Objectives
1. Ensure 100% delivery of all contractual and quality service goals, service level attaining
revenue targets, bonus, and avoiding penalties. Actively implement strategies and initiatives to
enable the business to achieve its objectives. Communicate the core strategy and goals to the
team. Establish metrics for success, set clear daily priorities, and drive the team to meet goals.
Understand the key business objectives, timeframes, and requirements associated with each
goal and client requirements. Objectives may include up‐selling/sales conversion metrics.
(Strategic thinking, project management, results orientation, business acumen, customer
focus, achievement motivation)
2. Manage day‐to‐day operations and deliverables. Deliver timely and efficient solutions to all
operations and client related requests. Employ effective organizational and time‐management skills to deliver solutions to routine and emergency requests and general needs within established timelines. Prepare for and attend operations reviews and hold team meetings to review previous performance and future improvement planning to include action plans. Manage problem resolution as needed. Determine appropriate use of resources to meet goals and schedules. Manage regular preparation of operations management reports; attend site and client calls and meetings. (Problem solving, attention to detail, can‐do attitude, persuasion and influence, reporting)
3. Improve the key success metrics associated with goals. These include:
a) Customer Satisfaction Scores
b) Service Level Goals
c) Quality Goals
d) FCR ? (First Call Resolution)
e) RPC ‐ (Revenue Per Call)
f) Maintaining 80% Coaching Action Plan (CAP) utilization
Service Delivery Managers are held accountable for other metrics such as absenteeism, attrition,
in‐chair occupancy, reliability, schedule adherence, schedule compliance, retention, and
profitability. They gather information, analyze data, observe the process, and lead the effort to
consistently improve each process and performance to include contractual revenue and bonus
targets, and client requests. This includes challenging every aspect of the processes.
Recommended changes must be monitored and measured to ensure bottom‐line impact to the
process. (Data analysis, customer focus, persuasion, problem solving, strategic thinking,
achievement motivation)
4. Actively manage the staff, support, motivate and retain an outstanding team. Responsible for
mentoring, training, evaluating, and developing the staff. Previous experience working in similar environment with demonstrated ability to train team members, in‐person or virtually, as called for. Tracks TTECH U completion rates. Provide support, information and assistance. Accountable for managing all day‐to‐day issues and respond to all issues as appropriate. Help the staff to set realistic and measurable service and sales goals, and support reward program(s) as needed. Take responsibility for creating a positive environment that supports the motivation and retention of an outstanding team. Provide coaching and development opportunities, and address performance issues as appropriate. Monitor progress towards goals. (Leadership, staff development, accountability, coaching, interviewing, motivation, resourcefulness, high integrity)
5. Manage the communication. Maintain a positive, respectful and caring attitude. Communicate
problems clearly and collaborate with business partners to ensure that issues will be resolved quickly with a minimum long term impact. Offer clear and objective alternatives and work with the team to help implement solutions. Identify and communicate any potential problems or challenges as they surface. Communicate changes in priorities and direction of the goal or project to the staff. Daily communication with clients, effectively communicates action plans and inquiries from client. (Team work and collaboration, fairness, follow through, engagement, honesty, openness, directness, timeliness)
6. Escalate system level issues to the appropriate systems/IT support/vendor team.
Must be able to identify and set up ideal workspace per job requirements; this includes having access to the proper equipment required to fully perform job functions. Clearly identify all system level errors including the scope of problems and relative urgency. Provide clear documentation of problems via email or ticketing system to the appropriate team. Answer questions and assist in isolating the root cause of problems and testing solutions to ensure problems have been addressed. (Systems troubleshooting, sense of urgency, timeliness, analysis and problem solving)
7. Ensure compliance with TeleTech?s processes and tools, system changes. Ensure compliance with federal and state legislation/regulations and TeleTech?s internal policies and procedures to prevent and/or minimize potential liability. Responsible for continuous improvement in the overall processes. Provide immediate and direct feedback to the team to ensure full compliance. Provide specific training and constructive feedback on all aspects of specific processes. Maintain confidentiality of sensitive data (Process understanding, attention to detail, process improvement, timeliness, accountability, judgment)
Sales Managers/ Executives
With 3 to 5 years’ Experience
in Oil & Gas with close interactions
with Various EPC & LSTK Companies
Viz,
Petrofac, Dodsal, NPCC, JRM, L&T,
Saipem, ADNOC Group etc… are most
Preferred.
UAE Driving License is Essential
Job Type: Full-time
- To plan, conduct and direct the analysis of complex business problems
- To provide strategic, analytical and business process assistance
- To work with clients to understand their issues and identify first best solutions
- To analyze the value chain of the client and of their customers and work to map them, creating increased customer value and ROI.
Role: BUSINESS IMPROVEMENT DIRECTOR - Supermarket Group - Middle East
Sector: Management
Location: Dubai
Salary: Market related
A MANGEMENT CONSULTING FIRM REQUIRES THOSE CANDIDATES WHO CAN KNOWLEDGE IN MARKETING AND MANAGEMENT TO DEVELOP AND PLAN TO HELP THE COMPANY ACQUIRE MORE CLIENTS.
ESSENTIAL DUTIES:
-DEVELOPMENT THE BUSINESS.
-KNOWLEDGE IN MARKETING,
-HANDLING THE CLIENTS,
-KNOWLEDGE IN MARKET SPECIALLY IN INDIA
URGENT OPENING, PLEASE APPLY ONLINE
We are currently seeking for an experienced office administrator who will be responsible for a variety of administrative support functions.
Your qualifications must include both fluent Russian and advanced English skills, experience of working on the similar position.
Speaks Russian fluently, have advanced English skills, and have already worked as an office administrator (in any country) and gained some administrative support experience.
Our client, Suvin Technologies, an Arvind Mafatlal Group company, is an Information Technology fulfillment firm providing professional services to a large & growing list of Fortune 500 corporations. Their headquarters are based out of Singapore and have been operational in region since the last 4 years; they have locations in Malaysia, India & Australia besides Singapore.
They are in the process of expanding operations and are setting up office in Dubai for which they are looking for a young, self-motivated & committed professional who is able to take the responsibility of running an operation successfully.
Role:
As the company head, kick start Suvin's operations in Dubai to provide IT professional services to clients in the region.
Identify & build prospective clients for contract & permanent staffing services offered by Suvin.
Responsible for P&L for the region.
Successful candidate must posses:
Prior sales experience in the region in providing professional services with good track record.
Outstanding Verbal and written communication skills.
Must be organized, process oriented & methodical
PLEASE MENTION POSITION IN THE SUBJECT FIELD
Sales manager, Consulting ,and Real Estate for rent directions.
Terms:
-Fixed working hours
-Flexible motivation system of payment for work, salary + bonuses
Role: Multi Country Director - Superb Opportunity!
Sector: Management
Location: Kuwait
Salary: Market related
The Company:
1. Division of prosperous International business with a strong business plan.
2. Highly developed client base and reputation for excellence.
3. Commercial organisation that have a culture of achievement.
4. Goal and target driven culture that will interest and motivate the right individual.
Job Description
- Makes outbound sales calls and receives inbound sales calls and generating new business to achieve revenue goals
- Identifies and creates the needs and presents the company service product range
- Follows-up on clients’ arising complaints or additional needs, ensuring timely and quality fulfillment and optimum client satisfaction
- Prepares regular services’ proposals
- Keeps the client regularly updated with new products, while also keeping self-updated to become product expert
- Establish and maintains a credible and professional relationship with all his/ her clients
- Prepares and submits a weekly sales report
We are hiring Taxation professionals for a leading CA firm based in Dubai.
Candidate should be a resident of Dubai or Delhi/NCR with relevant extensive exposure and who is willing to relocate to Dubai after being trained for 3-4 months in Gurgaon office.
Young and Dynamic consulting company expanding to Dubai
We are looking for young and dynamic individuals with no responsibilities who aspire growth in their career.
Personal Assistant & Receptionist positions are available
Requirement;
Willing to learn and grow
Responsible, Dedicated, good communication skills
Ability to dealing with clients
Reference should be provided upon request
Salary ; 2000 to 2500dhs
VISA will be provided by company
Accommodation support can be discussed for foreign employee.
Internship also available.
Our Client, WORLEY PARSONS is a leading provider of professional services to the energy, resource and complex process industries.
They provide services to the following sectors; Hydrocarbons, Minerals & Metals, Infrastructure, and Power.
Worley Parsons is a dynamic company whose success has resulted from outstanding project delivery for clients around the world. In doing so they work through all five phases of an assets lifecycle, customising their services for each sector.
Outstanding operational & corporate performance includes, as its primary item, outstanding Health, Safety & Environmental performance. Worley Parsons targets Zero Harm, a culture inherent in all levels of the organisation, driven through the implementation of systems, processes and training programs; and measured against aggressive yearly targets on Key Performance Indicators and audit results.
Our Client is in need of Senior Engineer (Integrity Specialist)
JOB SPECIFICS:
Specialist experience shall encompass pipeline, piping, static equipment inspection, life assessment exercises, pigging operations, application of intelligent pigging and other inspection techniques to pipelines, environmental impact assessment, QRA.
This position is currently closed. We are still accepting CV's for similar positions. Please click on the Apply Now button and proceed.
MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability.
The main purpose of the Consultant is to oversee the management of Ford Quick Lane operations on a regional basis.
MSX International is the leading global provider of outsourcing for the automotive industry. MSX International is a rapidly expanding global organization specializing in the management of national and international business requirements to leading automotive organizations.
Quick Lane is the alternative proposition for all customers, Ford drivers or other marques alike, for their vehicle maintenance and service requirements. The emphasis is around “fast-fit” services to keep the customer motoring.
We are currently seeking a Field Consultant to cover the Middle East area for a new and exciting project supporting a national network of Tyre and Automotive Service Centres being launched by our client, a major global automotive manufacturer with a presence in the market. Qualified candidates will assist a select group of dealers in a particular region with the implementation, launch and daily operation of their tyre and automotive service centres.
Candidate Responsibilities:
Establish and monitor individual business plans to ensure profitability of individual Quick Lane operations in assigned territory
Perform regular operation reviews and provide synopsis in writing to dealer, Ford regional personnel and Quick Lane headquarters
Monitor and ensure effectiveness of all sales and marketing programs
Effective use of demographic data and other material to generate and annual business plan
Develop an annual advertising plan and ensure dealer adherence
Assist dealers during the planning and implementation stage of Quick Lane, including all steps outlined in the launch requirements form required to open the facility
Research local market for competitive advertising and business practices
Maintain all standards and criteria as established by FCSD
Assist in the submission of Quick Lane sales and financial data to the business specialist
Assist in the solicitation of dealers to the Quick Lane program in conjunction with Ford Motor Company personnel
Identification and implementation of training for all Quick Lane personnel
Utilize personal industry experience to inform project manager of market opportunities and actions required to maximize program effectiveness
Assist in the maintenance of the Operations Guide and Ad Planner
Assist in the development of training programs for operational Quick Lanes
Receive direction from field manager
Candidate Specification:
Experience in the retail tyre or automotive service industry, preferably in both sales and operations management
Strong practical experience on the daily business operations of an Aftersales garage
Experience in obtaining and servicing commercial, fleet and national account business
Positive attitude and excellent communication skills
Apart from being a team player, the candidate will also possess great self-supervisory skills enabling them to work independently, and will have demonstrated a successful track record in the tyre or automotive service industry
Bachelor degree in automotive course or related would be an advantage but not essential
Experience in training, coaching or with related background knowledge and willing to be a trainer in the future
Experience on manpower management, communication, problem solving and schedule ability; have basic negotiation skill
Creating successful advertising and marketing programs
Computer literate, in particular Microsoft Office Suite
Fluency in speaking and writing in Arabic and Hindi would be an advantage but not essential
Benefits:
Company car
Mobile
Laptop
Business expenses
MSXI company benefits
MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Role: Country Manager - Supermarket - TAX FREE
Sector: Management
Location: Kuwait
Salary: Market related
Team Lead, Service Delivery - Sales Program
Under general supervision, will lead a team of Sales Representatives with a focus on building customer relationships, creating positive a positive buying experience, increasing program revenue, maintaining and improving general sales metrics and improving current sales processes. This position will serve as a liaison between TELETECH and client with respect to increasing revenue, improving customer and client satisfaction and expanding the scope of the program. The Program Sales Supervisor will manage the team to metrics set by the partner and TELETECH program management as well as manage the team to acceptable work quality measurements set forth by the partner.
Essential Duties & Responsibilities:
Support Program Sales Leader to hire, train and coach a team of sales personnel on their sales ability including managing to metrics. Evaluate assigned sales personnel on their ability to make a prescribed number of dials per day and/or meet a set amount of available phone time. Work with assigned sales reps to manage performance that meet or fail to meet the set standard for dialing and talk time. Responsible for meeting designated team metrics provided by the partner and/or program management. They need to manage their team to individual metrics via coaching, mentoring and counseling. Maintains proper scheduling of resources and manage their team to maintain program service levels in answering calls. Insure that his team receives proper training to maintain program and personal growth. Working with Human Capital and through TeleTech policies, this position can perform coaching, performance improvement plans and disciplinary action for assigned teammates.
Oversee sales personnel documentation of telephone contacts for the purpose of evaluating the database, along with passing qualified leads to field sales reps.
Supervise outbound calling in the processing of orders that meet the requirements set by the client. Maintain integrity with teams accounts management, ownership and account profile.
Maintain open lines of communications with specified client contacts for the purpose of strengthening and enhancing the TELETECH client relationship.
Supervise seasonal sales representatives with basic job functions, scheduling, time clock management and escalations
Sales Manager required for the largest immigration company in the middle east.
Role: HEAD OF NON-FOOD Middle East - TAX FREE
Sector: Management
Location: Kuwait
Salary: Market related
We are looking for an Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
Role: General Manager Required for New Restaurant Opening in Dubai!
Sector: Management
Location: Dubai
Salary: ?4.5k - 6.3k per month + .
Role: Head of Operations - Retail Business, Based in Dubai
Sector: Management
Location: Dubai
Salary: Market related
JOB TITLE: OFFICE MANAGER
JOB CODE: AJ01-21
LOCATION: DUBAI
JOB DESCRIPTION:
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Contributes to team effort by accomplishing related results as needed.
QUALIFICATION/REQUIREMENTS:
- Minimum 2 years work experience in required field and location (Dubai).
- Excellent organizational and time management skills.
- Good IT skills, including knowledge of a range of software packages.
- The capacity to prioritize tasks and work under pressure.
- Ability to liaise well with others and delegate tasks.
- Strong oral and written communication skills.
- Ability to work on your own initiative.
- Attention to detail.
- Flexibility and adaptability to changing workloads.
- Problem-solving skills and project management ability.
PERSONAL ASSISTANT-FRENCH SPEAKING FEMALE
DUBAI/SALARY AED 14000+ BENEFITS
Experienced Personal Assistant with minimum 3 years UAE experience in supporting the senior management.
Ability to assist with client/supplier coordination, extensive overseas travel/visa/hotel bookings, drafting confidential business correspondence, preparing minutes.
Expert user of MS Word, Excel and Powerpoint.
Ability to prioritize and work under pressure.
Excellent oral and written communication skills in Arabic, French and English are must.
- Sales Consultant must understand the product benefits and advantages and should prepare strategies according to it to the sales force and should be able to execute those strategies at right time.
- Ensure the sales team force is positive and are geared up for the challenge.
- Find out prospective customers/clients and new target segment and penetrate sales in that area.
- Teach the sales force about converting leads to sales through good communication, follow-ups and positive attitude.
- Take participation in trade shows, exhibitions, networking with local associations to promote the product.
- Monitoring the situation of the market, ups and down, finding out the competitors , latest innovation of the products.
- Complete understanding about the product and finding out how to market products for different segments.
Company Secretary / Chartered Accountant / MBA
Job: To convert UAE & offshore company registration inquiries into business. Collect payment. Renewals. Service clients. Nominee and other services.
Requirements: MBA, Company Secretary or CA
preferable. Must possess the willingness to work. Take on new responsibilities. Innovate. Continuous improvement in knowledge and implementation. Maintain confidentiality.
Pay: Basic AED. 4,000 per month; Plus Visa, 20% transport allowance, 5% phone allowance, Annual ticket home. End of 6 month probation basic AED. 4,300. Gain Share as applicable.
Residential Property Manager with hotel management experience
Responsibilities:
-Managing high and residential buildings through offering a hotel service
-Staff management and allocation (housekeeping, concierge security, maintenance)
-Perform the main property management functions
-Manage the hotel: staff, sales and etc.
-Manage the building in which the apartments are located and will be provided hotel services
-Able to customize the hotel service.
-Manage the team of 6 people
Requirements:
-Male
-Hospitality background
-Hotel management experience 2 years+
-or experience as the assistant of hotel manager
-English speaking/writing skills
-Communication skills
-Proactivity
-Presentable appearance
-Be able to handle more than one property
-Business development skills
Company proposes:
-Salary range 20.000-25 000 AED
-Visa Provided
-Medical insurance
-Annual leave ticket
Job Description
Handle day to day marketing activity.
monitor new development and new opportunities in the market.
Manage and supervise the Marketing Team.
Prepare Presentation and Product Fact sheets.
Prepare Marketing Plan for different products.
conduct marketing campaign (A) print media (B) online.
coordinate with agencies and suppliers.
inter department communication related to marketing.
handle new developer relation .
manage and organize company photo liabrary.
Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels
Social media marketing creating, managing and growing the companys presence through blogs, Twitter, Facebook, and other strategically relevant online properties
Analytics Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
Prepare and Print Out company advertising materials.
Managing online advertising and marketing campaigns & Search engine optimization
Requirements
* Multi tasking skills
*Must possess excellent communication skills .
* Team player and self driven attitude.
* Minimum 2 years experience in marketing .
* Excellent interpersonal skills.
* Must have commitment to high professional ethical standards and a diverse workplace.
* Must have knowledge of the following.
1. Adobe Photoshop, Illustrator.
2. Acrobat X.
3. Microsoft Office advanced Excel, word, PowerPoint, access, outlook.
4. Microsoft Advanced Excel.
5. Power Point
Additional Information
*Job Type: Full-time
*Compensation: attractive salary
* Location : Abu Dhabi
What We Promise
* Attractive Income
* Friendly Environment
*Great Career Path
*High end relation exposure.
Role: ASSISTANT RESTAURANT MANAGER - ITALIAN CUISINE EXPERIENCE, 5* DUBAI
Sector: Management
Location: Dubai
Salary: 1.1k - 1.5k per month + company provided accommodation, travel allowances etc
- Operating a telephone switchboard to answer, screen, and forward calls.
Providing information, taking messages, and scheduling appointments.
- Updating appointment calendar.
- Assisting staff by performing standard office tasks as directed.
The Office Manager is responsible for company operations as well as administrative and office support activities for multiple functions to relieve senior managers and other staff of administrative details.
JR Operations Manager (01G22)
Hopkinsville, Kentucky, United States US
Junior Operations Managers adhere to TeleTech key performance objectives, indicators, metrics, and ratios ensuring maximum team performance. Manage the fiscal activities of operations as well as focus on and support revenue generation and assurance from sales, financial management, and incentives.
Support site/client ramps, reporting, and manage day‐to‐day operations of their team to include operational metrics such as absenteeism, attrition, in‐chair occupancy, reliability, schedule adherence, escalations, and payroll. Provide coaching and development for teams across multiple locations supporting metrics such as billable hours and client satisfaction scores. Use influence to achieve peak performance, conversion rates, and monthly sales and revenue targets. Utilize systems and procedures to improve the operating quality and efficiency of the operations. Work daily to improve processes and performance that enhance bottom line results. Work closely with business partners and clients to resolve all related issues. Improve efficiency and accuracy of business process; create and implement process improvements. Manage the staff in accordance with company policies, procedures, and client metrics. Managers are responsible for the engagement and development of their teams, communicating and affirming directives, and coaching action plans. Managers create and maintain a positive work environment.
Key Performance Objectives
1. Ensure 100% delivery of all contractual and quality service goals, service level attaining
revenue targets, bonus, and avoiding penalties. Actively implement strategies and initiatives to
enable the business to achieve its objectives. Communicate the core strategy and goals to the
team. Establish metrics for success, set clear daily priorities, and drive the team to meet goals.
Understand the key business objectives, timeframes, and requirements associated with each
goal and client requirements. Objectives may include up‐selling/sales conversion metrics.
(Strategic thinking, project management, results orientation, business acumen, customer
focus, achievement motivation)
2. Manage day‐to‐day operations and deliverables. Deliver timely and efficient solutions to all
operations and client related requests. Employ effective organizational and time‐management skills to deliver solutions to routine and emergency requests and general needs within established timelines. Prepare for and attend operations reviews and hold team meetings to review previous performance and future improvement planning to include action plans. Manage problem resolution as needed. Determine appropriate use of resources to meet goals and schedules. Manage regular preparation of operations management reports; attend site and client calls and meetings. (Problem solving, attention to detail, can‐do attitude, persuasion and influence, reporting)
3. Improve the key success metrics associated with goals. These include:
a) Customer Satisfaction Scores
b) Service Level Goals
c) Quality Goals
d) FCR ? (First Call Resolution)
e) RPC ‐ (Revenue Per Call)
f) Maintaining 80% Coaching Action Plan (CAP) utilization
Service Delivery Managers are held accountable for other metrics such as absenteeism, attrition,
in‐chair occupancy, reliability, schedule adherence, schedule compliance, retention, and
profitability. They gather information, analyze data, observe the process, and lead the effort to
consistently improve each process and performance to include contractual revenue and bonus
targets, and client requests. This includes challenging every aspect of the processes.
Recommended changes must be monitored and measured to ensure bottom‐line impact to the
process. (Data analysis, customer focus, persuasion, problem solving, strategic thinking,
achievement motivation)
4. Actively manage the staff, support, motivate and retain an outstanding team. Responsible for
mentoring, training, evaluating, and developing the staff. Previous experience working in similar environment with demonstrated ability to train team members, in‐person or virtually, as called for. Tracks TTECH U completion rates. Provide support, information and assistance. Accountable for managing all day‐to‐day issues and respond to all issues as appropriate. Help the staff to set realistic and measurable service and sales goals, and support reward program(s) as needed. Take responsibility for creating a positive environment that supports the motivation and retention of an outstanding team. Provide coaching and development opportunities, and address performance issues as appropriate. Monitor progress towards goals. (Leadership, staff development, accountability, coaching, interviewing, motivation, resourcefulness, high integrity)
5. Manage the communication. Maintain a positive, respectful and caring attitude. Communicate
problems clearly and collaborate with business partners to ensure that issues will be resolved quickly with a minimum long term impact. Offer clear and objective alternatives and work with the team to help implement solutions. Identify and communicate any potential problems or challenges as they surface. Communicate changes in priorities and direction of the goal or project to the staff. Daily communication with clients, effectively communicates action plans and inquiries from client. (Team work and collaboration, fairness, follow through, engagement, honesty, openness, directness, timeliness)
6. Escalate system level issues to the appropriate systems/IT support/vendor team.
Must be able to identify and set up ideal workspace per job requirements; this includes having access to the proper equipment required to fully perform job functions. Clearly identify all system level errors including the scope of problems and relative urgency. Provide clear documentation of problems via email or ticketing system to the appropriate team. Answer questions and assist in isolating the root cause of problems and testing solutions to ensure problems have been addressed. (Systems troubleshooting, sense of urgency, timeliness, analysis and problem solving)
7. Ensure compliance with TeleTech?s processes and tools, system changes. Ensure compliance with federal and state legislation/regulations and TeleTech?s internal policies and procedures to prevent and/or minimize potential liability. Responsible for continuous improvement in the overall processes. Provide immediate and direct feedback to the team to ensure full compliance. Provide specific training and constructive feedback on all aspects of specific processes. Maintain confidentiality of sensitive data (Process understanding, attention to detail, process improvement, timeliness, accountability, judgment)
Sales Managers/ Executives
With 3 to 5 years’ Experience
in Oil & Gas with close interactions
with Various EPC & LSTK Companies
Viz,
Petrofac, Dodsal, NPCC, JRM, L&T,
Saipem, ADNOC Group etc… are most
Preferred.
UAE Driving License is Essential
Job Type: Full-time
- To plan, conduct and direct the analysis of complex business problems
- To provide strategic, analytical and business process assistance
- To work with clients to understand their issues and identify first best solutions
- To analyze the value chain of the client and of their customers and work to map them, creating increased customer value and ROI.
Role: BUSINESS IMPROVEMENT DIRECTOR - Supermarket Group - Middle East
Sector: Management
Location: Dubai
Salary: Market related
A MANGEMENT CONSULTING FIRM REQUIRES THOSE CANDIDATES WHO CAN KNOWLEDGE IN MARKETING AND MANAGEMENT TO DEVELOP AND PLAN TO HELP THE COMPANY ACQUIRE MORE CLIENTS.
ESSENTIAL DUTIES:
-DEVELOPMENT THE BUSINESS.
-KNOWLEDGE IN MARKETING,
-HANDLING THE CLIENTS,
-KNOWLEDGE IN MARKET SPECIALLY IN INDIA
URGENT OPENING, PLEASE APPLY ONLINE
We are currently seeking for an experienced office administrator who will be responsible for a variety of administrative support functions.
Your qualifications must include both fluent Russian and advanced English skills, experience of working on the similar position.
Speaks Russian fluently, have advanced English skills, and have already worked as an office administrator (in any country) and gained some administrative support experience.
Our client, Suvin Technologies, an Arvind Mafatlal Group company, is an Information Technology fulfillment firm providing professional services to a large & growing list of Fortune 500 corporations. Their headquarters are based out of Singapore and have been operational in region since the last 4 years; they have locations in Malaysia, India & Australia besides Singapore.
They are in the process of expanding operations and are setting up office in Dubai for which they are looking for a young, self-motivated & committed professional who is able to take the responsibility of running an operation successfully.
Role:
As the company head, kick start Suvin's operations in Dubai to provide IT professional services to clients in the region.
Identify & build prospective clients for contract & permanent staffing services offered by Suvin.
Responsible for P&L for the region.
Successful candidate must posses:
Prior sales experience in the region in providing professional services with good track record.
Outstanding Verbal and written communication skills.
Must be organized, process oriented & methodical
PLEASE MENTION POSITION IN THE SUBJECT FIELD
Sales manager, Consulting ,and Real Estate for rent directions.
Terms:
-Fixed working hours
-Flexible motivation system of payment for work, salary + bonuses
Role: Multi Country Director - Superb Opportunity!
Sector: Management
Location: Kuwait
Salary: Market related
The Company:
1. Division of prosperous International business with a strong business plan.
2. Highly developed client base and reputation for excellence.
3. Commercial organisation that have a culture of achievement.
4. Goal and target driven culture that will interest and motivate the right individual.
Job Description
- Makes outbound sales calls and receives inbound sales calls and generating new business to achieve revenue goals
- Identifies and creates the needs and presents the company service product range
- Follows-up on clients’ arising complaints or additional needs, ensuring timely and quality fulfillment and optimum client satisfaction
- Prepares regular services’ proposals
- Keeps the client regularly updated with new products, while also keeping self-updated to become product expert
- Establish and maintains a credible and professional relationship with all his/ her clients
- Prepares and submits a weekly sales report
We are hiring Taxation professionals for a leading CA firm based in Dubai.
Candidate should be a resident of Dubai or Delhi/NCR with relevant extensive exposure and who is willing to relocate to Dubai after being trained for 3-4 months in Gurgaon office.
Young and Dynamic consulting company expanding to Dubai
We are looking for young and dynamic individuals with no responsibilities who aspire growth in their career.
Personal Assistant & Receptionist positions are available
Requirement;
Willing to learn and grow
Responsible, Dedicated, good communication skills
Ability to dealing with clients
Reference should be provided upon request
Salary ; 2000 to 2500dhs
VISA will be provided by company
Accommodation support can be discussed for foreign employee.
Internship also available.
Our Client, WORLEY PARSONS is a leading provider of professional services to the energy, resource and complex process industries.
They provide services to the following sectors; Hydrocarbons, Minerals & Metals, Infrastructure, and Power.
Worley Parsons is a dynamic company whose success has resulted from outstanding project delivery for clients around the world. In doing so they work through all five phases of an assets lifecycle, customising their services for each sector.
Outstanding operational & corporate performance includes, as its primary item, outstanding Health, Safety & Environmental performance. Worley Parsons targets Zero Harm, a culture inherent in all levels of the organisation, driven through the implementation of systems, processes and training programs; and measured against aggressive yearly targets on Key Performance Indicators and audit results.
Our Client is in need of Senior Engineer (Integrity Specialist)
JOB SPECIFICS:
Specialist experience shall encompass pipeline, piping, static equipment inspection, life assessment exercises, pigging operations, application of intelligent pigging and other inspection techniques to pipelines, environmental impact assessment, QRA.
This position is currently closed. We are still accepting CV's for similar positions. Please click on the Apply Now button and proceed.
MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability.
The main purpose of the Consultant is to oversee the management of Ford Quick Lane operations on a regional basis.
MSX International is the leading global provider of outsourcing for the automotive industry. MSX International is a rapidly expanding global organization specializing in the management of national and international business requirements to leading automotive organizations.
Quick Lane is the alternative proposition for all customers, Ford drivers or other marques alike, for their vehicle maintenance and service requirements. The emphasis is around “fast-fit” services to keep the customer motoring.
We are currently seeking a Field Consultant to cover the Middle East area for a new and exciting project supporting a national network of Tyre and Automotive Service Centres being launched by our client, a major global automotive manufacturer with a presence in the market. Qualified candidates will assist a select group of dealers in a particular region with the implementation, launch and daily operation of their tyre and automotive service centres.
Candidate Responsibilities:
Establish and monitor individual business plans to ensure profitability of individual Quick Lane operations in assigned territory
Perform regular operation reviews and provide synopsis in writing to dealer, Ford regional personnel and Quick Lane headquarters
Monitor and ensure effectiveness of all sales and marketing programs
Effective use of demographic data and other material to generate and annual business plan
Develop an annual advertising plan and ensure dealer adherence
Assist dealers during the planning and implementation stage of Quick Lane, including all steps outlined in the launch requirements form required to open the facility
Research local market for competitive advertising and business practices
Maintain all standards and criteria as established by FCSD
Assist in the submission of Quick Lane sales and financial data to the business specialist
Assist in the solicitation of dealers to the Quick Lane program in conjunction with Ford Motor Company personnel
Identification and implementation of training for all Quick Lane personnel
Utilize personal industry experience to inform project manager of market opportunities and actions required to maximize program effectiveness
Assist in the maintenance of the Operations Guide and Ad Planner
Assist in the development of training programs for operational Quick Lanes
Receive direction from field manager
Candidate Specification:
Experience in the retail tyre or automotive service industry, preferably in both sales and operations management
Strong practical experience on the daily business operations of an Aftersales garage
Experience in obtaining and servicing commercial, fleet and national account business
Positive attitude and excellent communication skills
Apart from being a team player, the candidate will also possess great self-supervisory skills enabling them to work independently, and will have demonstrated a successful track record in the tyre or automotive service industry
Bachelor degree in automotive course or related would be an advantage but not essential
Experience in training, coaching or with related background knowledge and willing to be a trainer in the future
Experience on manpower management, communication, problem solving and schedule ability; have basic negotiation skill
Creating successful advertising and marketing programs
Computer literate, in particular Microsoft Office Suite
Fluency in speaking and writing in Arabic and Hindi would be an advantage but not essential
Benefits:
Company car
Mobile
Laptop
Business expenses
MSXI company benefits
MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Role: Country Manager - Supermarket - TAX FREE
Sector: Management
Location: Kuwait
Salary: Market related
Team Lead, Service Delivery - Sales Program
Under general supervision, will lead a team of Sales Representatives with a focus on building customer relationships, creating positive a positive buying experience, increasing program revenue, maintaining and improving general sales metrics and improving current sales processes. This position will serve as a liaison between TELETECH and client with respect to increasing revenue, improving customer and client satisfaction and expanding the scope of the program. The Program Sales Supervisor will manage the team to metrics set by the partner and TELETECH program management as well as manage the team to acceptable work quality measurements set forth by the partner.
Essential Duties & Responsibilities:
Support Program Sales Leader to hire, train and coach a team of sales personnel on their sales ability including managing to metrics. Evaluate assigned sales personnel on their ability to make a prescribed number of dials per day and/or meet a set amount of available phone time. Work with assigned sales reps to manage performance that meet or fail to meet the set standard for dialing and talk time. Responsible for meeting designated team metrics provided by the partner and/or program management. They need to manage their team to individual metrics via coaching, mentoring and counseling. Maintains proper scheduling of resources and manage their team to maintain program service levels in answering calls. Insure that his team receives proper training to maintain program and personal growth. Working with Human Capital and through TeleTech policies, this position can perform coaching, performance improvement plans and disciplinary action for assigned teammates.
Oversee sales personnel documentation of telephone contacts for the purpose of evaluating the database, along with passing qualified leads to field sales reps.
Supervise outbound calling in the processing of orders that meet the requirements set by the client. Maintain integrity with teams accounts management, ownership and account profile.
Maintain open lines of communications with specified client contacts for the purpose of strengthening and enhancing the TELETECH client relationship.
Supervise seasonal sales representatives with basic job functions, scheduling, time clock management and escalations
Sales Manager required for the largest immigration company in the middle east.
Role: HEAD OF NON-FOOD Middle East - TAX FREE
Sector: Management
Location: Kuwait
Salary: Market related
We are looking for an Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
Role: General Manager Required for New Restaurant Opening in Dubai!
Sector: Management
Location: Dubai
Salary: ?4.5k - 6.3k per month + .
Role: Head of Operations - Retail Business, Based in Dubai
Sector: Management
Location: Dubai
Salary: Market related
JOB TITLE: OFFICE MANAGER
JOB CODE: AJ01-21
LOCATION: DUBAI
JOB DESCRIPTION:
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
- Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
- Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Contributes to team effort by accomplishing related results as needed.
QUALIFICATION/REQUIREMENTS:
- Minimum 2 years work experience in required field and location (Dubai).
- Excellent organizational and time management skills.
- Good IT skills, including knowledge of a range of software packages.
- The capacity to prioritize tasks and work under pressure.
- Ability to liaise well with others and delegate tasks.
- Strong oral and written communication skills.
- Ability to work on your own initiative.
- Attention to detail.
- Flexibility and adaptability to changing workloads.
- Problem-solving skills and project management ability.
PERSONAL ASSISTANT-FRENCH SPEAKING FEMALE
DUBAI/SALARY AED 14000+ BENEFITS
Experienced Personal Assistant with minimum 3 years UAE experience in supporting the senior management.
Ability to assist with client/supplier coordination, extensive overseas travel/visa/hotel bookings, drafting confidential business correspondence, preparing minutes.
Expert user of MS Word, Excel and Powerpoint.
Ability to prioritize and work under pressure.
Excellent oral and written communication skills in Arabic, French and English are must.
- Sales Consultant must understand the product benefits and advantages and should prepare strategies according to it to the sales force and should be able to execute those strategies at right time.
- Ensure the sales team force is positive and are geared up for the challenge.
- Find out prospective customers/clients and new target segment and penetrate sales in that area.
- Teach the sales force about converting leads to sales through good communication, follow-ups and positive attitude.
- Take participation in trade shows, exhibitions, networking with local associations to promote the product.
- Monitoring the situation of the market, ups and down, finding out the competitors , latest innovation of the products.
- Complete understanding about the product and finding out how to market products for different segments.
Company Secretary / Chartered Accountant / MBA
Job: To convert UAE & offshore company registration inquiries into business. Collect payment. Renewals. Service clients. Nominee and other services.
Requirements: MBA, Company Secretary or CA
preferable. Must possess the willingness to work. Take on new responsibilities. Innovate. Continuous improvement in knowledge and implementation. Maintain confidentiality.
Pay: Basic AED. 4,000 per month; Plus Visa, 20% transport allowance, 5% phone allowance, Annual ticket home. End of 6 month probation basic AED. 4,300. Gain Share as applicable.
Residential Property Manager with hotel management experience
Responsibilities:
-Managing high and residential buildings through offering a hotel service
-Staff management and allocation (housekeeping, concierge security, maintenance)
-Perform the main property management functions
-Manage the hotel: staff, sales and etc.
-Manage the building in which the apartments are located and will be provided hotel services
-Able to customize the hotel service.
-Manage the team of 6 people
Requirements:
-Male
-Hospitality background
-Hotel management experience 2 years+
-or experience as the assistant of hotel manager
-English speaking/writing skills
-Communication skills
-Proactivity
-Presentable appearance
-Be able to handle more than one property
-Business development skills
Company proposes:
-Salary range 20.000-25 000 AED
-Visa Provided
-Medical insurance
-Annual leave ticket
Job Description
Handle day to day marketing activity.
monitor new development and new opportunities in the market.
Manage and supervise the Marketing Team.
Prepare Presentation and Product Fact sheets.
Prepare Marketing Plan for different products.
conduct marketing campaign (A) print media (B) online.
coordinate with agencies and suppliers.
inter department communication related to marketing.
handle new developer relation .
manage and organize company photo liabrary.
Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels
Social media marketing creating, managing and growing the companys presence through blogs, Twitter, Facebook, and other strategically relevant online properties
Analytics Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
Prepare and Print Out company advertising materials.
Managing online advertising and marketing campaigns & Search engine optimization
Requirements
* Multi tasking skills
*Must possess excellent communication skills .
* Team player and self driven attitude.
* Minimum 2 years experience in marketing .
* Excellent interpersonal skills.
* Must have commitment to high professional ethical standards and a diverse workplace.
* Must have knowledge of the following.
1. Adobe Photoshop, Illustrator.
2. Acrobat X.
3. Microsoft Office advanced Excel, word, PowerPoint, access, outlook.
4. Microsoft Advanced Excel.
5. Power Point
Additional Information
*Job Type: Full-time
*Compensation: attractive salary
* Location : Abu Dhabi
What We Promise
* Attractive Income
* Friendly Environment
*Great Career Path
*High end relation exposure.
Role: ASSISTANT RESTAURANT MANAGER - ITALIAN CUISINE EXPERIENCE, 5* DUBAI
Sector: Management
Location: Dubai
Salary: 1.1k - 1.5k per month + company provided accommodation, travel allowances etc
- Operating a telephone switchboard to answer, screen, and forward calls.
Providing information, taking messages, and scheduling appointments.
- Updating appointment calendar.
- Assisting staff by performing standard office tasks as directed.
The Office Manager is responsible for company operations as well as administrative and office support activities for multiple functions to relieve senior managers and other staff of administrative details.
employment wants.