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Service manager Dubai

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To maintain courteous, proactive and resolution oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints [ads1] Job Responsibilities: • Resolve/escalate all customer complaints assigned within agreed TAT • To manage unstructured and complex problems related to customers reported through sensitive channels such as Print Media, Social Media, Central Bank and Senior Management. • To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are logged through all touch points – branches, MOL, emails, mails, phone banking and various channels. • Responsible to monitor team’s queue, ageing and ensure cases are resolved within the set TAT/SLA • Participate in the development, enhancement and monitoring of complaint resolution process and reporting of key performance indicators of team • Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations. • Maintain and track Technology issues and mass incidents reported • Identify systemic issues or problems and raise concerns that are identified as part of root cause analysis • Monitoring & evaluating agents performance, provide learning or coaching opportunities and taking corrective actions • To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs • Ensure 100% of complaints are logged are updated on the systems before, during & after resolution • Analyze customer feedback gathered via surveys, NPS and put action plan to improve customer experience • Responsible for motivating and managing team through regular huddles, engaging, interaction, trainings & team building exercises Job Requirements: • Courteous and respectful in communication • Actively looking for ways to improve processes • Graduate with 1 – 5 years customer service experience in banking • Ability to manage teams and work under pressure, result oriented, ability to multi-task & adapt to change • Possess positive attitude & willingness to learn & take ownership • Advanced skill in Microsoft Excel and PowerPoint • Excellent analytical skills to enable resolution of complex problems and address through root cause analysis permanently. • Excellent skill to summarize and structure escalated complaints synopsis • Excellent inter-personal and communication skills (written and oral) – good command on spoken and written English. • Arabic is an advantage. • Excellent leadership skills to manage team • Should be proactive and customer focused without compromising the bank’s interest.

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Business development manager Dubai

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Guidepoint gives investors, consultants, and professionals of all backgrounds the intelligence they need to clarify the uncertain and assuredly take important decisions with ultimate confidence via insight and knowledge gained from vetted industry & subject-matter experts. Our specialized consultants and advisors can answer the toughest and most pressing business questions and connections can be organized in as little as 1-2 days. Guidepoint is the expert at finding expertise, and since 2003, we have set up over 1 million project engagements between our global clients andexperts sourced from +190 countries. Guidepoint's 14 offices on three continents provide 24/7, quick and agile service. For more information, visit www.guidepoint.com. Role Overview Guidepoint is seeking qualified candidates for an open position in business development at Guidepoint's regional office in the UAE. Applicants would be responsible for selling access to our subscription-based research service and all other Guidepoint products and services. This role focuses primarily on sales to regional Private Equity firms, Asset Managers, Investment Banks, large Family Offices, and Sovereign Wealth Fund clients. Responsibilities: • Develop a sales strategy designed to achieve revenue targets. • Generate immediate revenue by capitalizing on existing relationships in the sector. • Build upon your existing strong knowledge and understanding of the competitive institutional landscape and be able to effectively articulate our value proposition accordingly. • Work with Marketing Dept to develop lead generation campaigns. • Work independently to drive sales plans and achieve targets set for the institutional sector. • Build and maintain relationships with prospective clients within specified MENA + Turkey markets • Proactively seek out opportunities via desktop research and leveraging existing contacts/network. • Cold calling & email introductions necessary. Attending relevant industry events as needed. • Develop and maintain a robust & healthy pipeline of qualified prospects from regional Private Equity firms, Asset Managers, Investment Banks, Family Offices, and Sovereign Wealth Funds. • Work with a team and leverage all internal resources available to supplement & support your role. • Have regular and consistent prospect meetings/calls scheduled in daily and weekly cycles. • Report and provide client/prospect feedback to sales leaders and higher management. Required Skills & Experience: • Mandatory 4-7 years of fund/investment firm experience, or a B-to-B sales role focused on the financial/investment sector. • Evidence of strong relationships within regional PE firms, SWFs, Asset Management firms, etc. • Experience in managing sales processes, from lead generation to relationship management. • A sales/BD professional able to handle complex institutional clients at different levels of seniority. • Highly astute research and planning capabilities. Must show high levels of organization. • Demonstrated ability to communicate confidently, effectively and persuasively, over the phone, in writing, and face-to-face.

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Relationship manager Dubai

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Key Responsibilities will include: Our client - a large local bank is looking to recruit a Senior Relationship Manager under MNC & Large Corporates in Dubai for their Corporate Banking Segment. The bank is looking candidates who have expereince in managing large relationship of multinational & large companies who have regional presence in the ME. Primary responsibilities will include: • Responsible for a portfolio of key MNC / Large corporates along with their subsidiaries and associates. • Manage relationships with such clients and project partners to cross sell bank products and services and ensure repeat business opportunities. • Act as primary point of contact for the client and manage relationship at a senior level. • To work closely with Trade Finance, Treasury, Cash Management, Syndications & Investment Banking departments 

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Business Development Manager

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looking for a Business Development Manager in Dubai, who is hungry to support our accelerated growth. As a member of the Business Development team, you will drive the growth of our customer base. You are expected to strategically identify target customer, problem-solve creatively, develop deep relationships with key stakeholders, and drive user acquisition results RESPONSIBILITIES ? Work closely with the Head of Sales to achieve accelerated growth goals. ? Execute robust and creative strategies to acquire new users in target locations (examples include email marketing, cold calls and pitch presentations). ? Assist in launching new locations and foster their continued growth. ? Generate unique ideas for marketing and sales strategies to grow our user base. ? Document all activities in our CRM and Sales tracking software REQUIREMENTS ? University degree and previous experience in Sales, or related fields

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Banking Associate

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Assist units to ensure the streamlined operation of projects through proper planning, budgeting, standardizing, Quality Assurance and Quality Control, cost control, and management within budgets.Work with consultants, contractors, Bank?s related support units and Local Authorities to achieve bank?s requirements and also for necessary renovations, additions and alterations, relocations etc. in the best effective and efficient way in time, cost, quality and safety as per the local rules.Learn the latest practices related to projects management. [ads1] Job Responsibilities ? Attend the meetings, monitor and report on the progress of the projects. ? Review and check contractor payments. ? All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager. ? Monitor and control work of the projects continuously for running towards right directions and completion on time with in approved budget in most cost effective and quality.

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Relationship Manager

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To build relationship with key referrals partners within the Bank to ensure constant and quality leads are obtained * To maximize sales referral opportunities by working with customer service colleagues * To verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank * To manage and grow relationships with the existing and potential clients * To effectively and promptly handle customer queries and reduction in customer complaints * To deliver service to customers that are synonymous with the consumer brand experience being promoted by the organization Job Requirements * Ability to work under severe time pressure and yet exhibit error-free work and achieve set targets and service standards * Knowledge and understanding of general banking procedures * Strong communication and negotiation skills * Minimum 3 years sales experience in banking industry * Experience in handling Deposit Liability Products

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Business Analyst

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VAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Bahrain, USA, Australia, Singapore & India.

VAM Systems is currently looking for Business Analyst for our UAE operations with the following skillsets & terms and conditions:

Skill Set Required
Should have extensive experience in Cards & Payments
End to end card management, authorization, clearing, settlement, loyalty etc.

Domain - Bank

Terms and conditions:

Joining time frame: (15 - 30 days)

The selected candidates shall join VAM Systems - UAE and shall be deputed to one of the leading banks in UAE.


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Banking Associate

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VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

We are currently looking for Application Support Specialist – FTI (Fusion Trade Innovation) for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

COMPETENCIES, KNOWLEDGE AND EXPERIENCE

1. Educational Qualifications:

Bachelor degree in Computer Science, IT or a related field

2. Experience:

5+ years of relevant experience in FTI functional and technical support, ideally within a financial services environment
Strong English and, preferably Arabic language skills

3. Technical and Functional Competencies:

Technical and Functional IT Knowledge / Competence
Applications Support
Business Analysis
Project Management
System Administration
Communication and Information Management
Advisory and Consultation
Documentation

4. Behavioral Competencies:

Personal Excellence
Leadership and Motivation
Building Strong Relationships
Quality Decision Making
Powerful Communication
Flexibility and Adaptability
Teamwork

Domain : Bank

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Developer

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VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

We are currently looking for Equation - Analyst/Developer for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

Skill set Required:

Should have experience in Equation with RPG programming skills.
Experience in BFEQ (Fusion Banking Equation) is mandatory

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Customer Support Representative

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Position: Customer Service Officer - DUBAI BANK Education : Higher Secondary Experience : 1 - 5 Years Description : Our client an outsource of a well established Bank in UAE is looking For Customer Service Representative in Dubai. Role: To Receive customers, welcoming them to the branch and direct them to the service desks. experienceRequirements :Company Job education Requirements:Basic - Any Graduation qualifications:Basic - Any Graduation responsibilities: industry:Banking/Financial Services/Broking

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Banking Associate

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To promote and sell Business Banking asset Products as per assigned financial targets. Accountabilities: ? To build and maintain effective business relationship with clients in the market, and to ensure closing of sale. ? Full awareness on product and policy knowledge and implementing them at all the times. ? To fully comply with Policy Guidelines and Code of Conduct at all times. ? To ensure that information submitted to credit is error free and complete. ? To achieve or exceed Annual set target as per Business Objectives of the Department ? To ensure that client data confidentiality is maintained at all times. Skills ? Strong Sales skills is mandatory. ? Excellent communication skills with ability to perform as a team player. ? High motivation ? Ability to develop strong personal / business relationships with clients. ? Multicultural awareness ? Proper understanding of Process and Procedures. ? Higher Secondary / Bachelor s Degree with minimum 6 months in sales experience.

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Credit Risk Officer

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Purpose: Maintain high standard and quality of credit analysis by an effective review of application forms (credit proposals) and in compliance with applicable policies and procedures. Duties and Responsibilities: Review the application forms in line with the bank policies and procedures pertaining to the Credit Initiation Process; draft comments / recommendations regarding the provision or decline of credit as well as related terms and conditions. Review the financial position of the applicant on the basis of documents supporting the application form. Study the (bank) account performance of the applicant and evaluate the credit proposal for the requested credit amount and other terms and conditions. Review bank statements of the applicant and study the applicantrsquos existing / recent credit history, if any, to identify credit repayment influencing behaviors such as postponement of installments / overdue installments / recovery of overdraft against salary, among others. Ensure that approved credit requests are in accordance with the bankrsquos policies and procedures. Prepare an lsquoexceptions reportrsquo on a daily basis and forward to the assigned Team Leader for review and further action. Perform any other duties or responsibilities that are consistent with the employee Role and assigned by the management.

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Credit Risk Officer

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Check customer?s credit and approve or deny applications based on company standards and requirements
? Negotiate payment plans with customers.
? Maintain accurate record and analyze the effectiveness of the company?s credit control system and implement changes to improve profitability and reduce bad debts
? Ensure customers pay on time and chase any overdue invoices
? Develop the credit control system in collaboration with Sales, Finance and company executives.
? Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary
? Reconciling complex accounts that have been escalated from the AR team
? Monitoring debtor balances to ensure a reduction in debtors.
? Ensuring credit and collection policies and procedures are followed within your team
? Liaising with customers, as well as internal personnel including the sales team

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Fund Manager

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On behalf of our client, a small single family office set up, we are seeking for a Portfolio Manager covering equities and futures in US, Europe and Asia. To be considered for the position you must demonstrate: - Strong experience as a portfolio manager or fund manager in publicly listed Equities in US, Europe and Asian markets - Experience in managing other asset classes could be beneficial - Technology sector knowledge would be a plus - Understanding of short - medium term strategies - Ability to come up with trading ideas

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Account Assistant

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To assist the Accountant in all matters related to the day-to-day financial needs of the organisation. The role will report to the Accountant. Specific Duties: ? Accounts Payable ? Manage Petty Cash/ Employee Expenses ? General ledger journal entries ? Month End Reconciliations ? Assist with month end closing and reporting ? General administration assistance ? Carry out other duties within the scope, spirit and purpose of the job Knowledge & Skills ? Experienced bookkeeper. ? Strong organizational skills and attention to detail is essential. ? Ability to work independently and take ownership of tasks until completion. ? Skilled in MS Office, in particular Excel. ? Experience in supporting and processing basic back office operations. ? Fluent in English, preference given to candidates who are also fluent in Arabic. ? Previous experience with QuickBooks preferable, but not essential. Qualifications & Experience: ? Minimum of undergraduate degree in Accounting, Business...

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Account Manager

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Job Location : UAE Job Description : Provide financial reports and interpret financial information to managerial staff while recommending further courses of action. Advise on investment activities and provide strategies that the company should take Maintain the financial health of the organization. Analyze costs, pricing, variable contributions, sales results and the company s actual performance compared to the business plans. Develop trends and projections for the firm s finances. Conduct reviews and evaluations for cost-reduction opportunities. Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met. Manage the preparation of the company s budget. Liase with auditors to ensure appropriate monitoring of company finances is maintained. Correspond with various other departments, discussing company plans and agreeing on future paths to be taken. Job Requirements : Knowledge of Quickbooks Knowledge of MS office 2-4 years experience in a finance position A finance A university degree in accounting or finance Time management skills Prioritization skills Follow-up skills High degree of organization Trust ability & reliability Interested candidates can send their CV.

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Business Analyst

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VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

We are currently looking for Business Analyst - Misys (Finastra) OPICS for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

Skill set Required:

Should have experience in Misys (Finastra) OPICS
Should be good in business analysis (GAP Analysis) & Testing

Domain : Bank

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Head of Retail Banking

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role accountabilities: ? Accountability and responsibility for targeted sales results. ? Lead, coach and develop teams (Caf?s, Pop-up and Kiosks), bringing energy and passion for the business. ? Ongoing improvement of the client retail experience for customers and prospects. ? Responsible for managing site launches and re-location projects. ? Accountable for the management of client information, including legal documentation, compliance requirements and deposits. ? 24/7 responsibility for security of the premises and the facility in general, including legal contracts and vendors, etc. ? Drive and increase awareness of physical presence by aligning with national marketing strategy and support local events in order to strengthen brand awareness and consideration of products. ? Embraces and ensures execution of promises and competencies. ? Lead, coach and develop teams, bringing energy and passion for the business. ? Conduct performance assessments with reports at least semi-annually. ? Responsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department. ? Other duties as assigned. minimum qualifications: ? Education/Experience ? University or College Degree ? Retail Management experience required ? Sponsorship, Promotions and Community planning experience is an asset ? Technical Skills ? Fluently, written and spoken (English) is an asset ? Strategic and tactical thinker and planner

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Customer Service Officer

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Our client an outsource of a well established Bank in UAE is looking For Customer Service Representative in Dubai. Role: To Receive customers, welcoming them to the branch and direct them to the service desks. experienceRequirements :Company Job education
Requirements:Basic - Any Graduation qualifications:Basic - Any Graduation responsibilities: industry:Banking/Financial Services/Broking

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Commercial Manager

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Lead and achieve strategic business development objectives to build and maintain a portfolio of diversified commercial clients, with average loan and deposit of less than $2MM, in a specified geographic market. This individual contributor role is fully qualified to develop and manage banking relationships for medium size commercial enterprises and is responsible to own and deliver full-service banking and financial solutions, in concert with supporting account specialist team. This position functions as the primary resource for extension of the full range of bank products and services applicable to the medium size business client.


Who you are:


Client focused: Deliver exceptional client experiences at every interaction and execute on plans to continuously build the client experience, in line with brand promise. Providing full-service solutions for clients with the view to be every client?s primary financial partner.


Sales driven: Execute an independent marketing plan to achieve targeted business growth mix, with a focus on medium mid-market commercial clients ($2MM and less loan and deposit volume) inclusive of independent sales activities:

Targeted outbound call program
Referral generating program
Business community and industry networking
Developing self-generated leads
Regimented follow-up calendar

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Developer

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VAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Bahrain, USA, Australia, Singapore & India.

VAM Systems is currently looking for T24 Support Engineer for our UAE operations with the following terms and conditions:

Candidates should have good experience in Core banking support.

Relevant Experience - minimum 2 years

Terms and conditions:

Joining time frame: (15 - 30 days)

The selected candidates shall join VAM Systems - UAE and shall be deputed to one of the leading Banks in UAE.

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Finance Assistant

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Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Banking Branch network, the focus is to provide exceptional service throughout the customer?s journey by:

Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
Educating our customers, providing relevant insights and expert advice
Building customer?s plans using a holistic approach to help them achieve their goals
Nurturing strong, long-standing relationships
Developing, retaining and growing the branch business by delivering against individuals and team sales goals that support a positive customer experience
What you?ve learned?

How to build strong customer relationships and deliver excellent customer service
Demonstrated ability to meet and exceed business goals that align to a customer?s stated goals
To uncover and solve for customers? needs
What we?re offering?

The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professionally development
A competitive compensation and benefits package
Internal training to support your growth and enhance your skills
An organization committed to making a difference in our communities? for you and our customers

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Banking Associate

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Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.


Job Duties and Responsibilities :
? Open and close checking and savings accounts
? Advise customers on financial services
? Cross-sell products and services
? Approach and sign on new customers
? Collaborate with other professionals to ensure high-quality customer service
? Perform various clerical tasks
? Handle customer complaints and solve problems

Job Requirements and Qualifications :
? Knowledge of banking rules and procedures
? Working knowledge of banking software and MS Office
? Patience and problem-solving ability
? Customer-oriented attitude
? Clear communication; effective verbal and written communication skills in English. Arabic would be desirable.
? Outstanding communication skills
? Should be able to communicate with the customers on the capabilities of channels like Mobile banking, internet banking, ATM?s etc.

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Banking Associate

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We are looking to hire for a Banking Officer, large, highly reputable financial institution and has been named one of the Best Workplaces. Our client is looking for an individual with a minimum of two years of banking experience and have excellent attention to detail. This full-time with the potential for extension/conversation, looking to start immediately.

Banking Officer Requirements:

A completed high school diploma or equivalent work experience is required
A minimum of 2 plus years of banking experience specifically working with account numbers, debit/credits, and term deposits
Must be proficient with MS suite products (Outlook and Excel)
Must be able to work both independently and in a team
Must be a quick learner and pick up new technologies quickly
Experience in a banking processing environment
Strong communication both verbal and written
Attention to detail and accuracy is a must
Excellent data entry skills
Banking Officer Responsibilities:

Last line of decent from a regulatory standpoint
Reviewing documents on a digital scanning software
Re- documentation to ensure all information is valid and accurate
Verify forms against system and update system when required
If information requested on the forms is not accurate, forms will needs to be sent back to the Customer Contact Center for re-submission

salary 7000 and PER MONTH

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Accountant

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Financial Accountant to join our Finance team! The team is an energetic and dedicated group of professionals that are highly involved in all facets of the business through the delivery of exceptional stakeholder value.

Reporting to Controller, the Financial Accountant plays a vital role in overseeing treasury and supporting financial accounting functions and fiscal governance. The Financial accountant will closely monitor cashflows across various entities and keep abreast of current market and foreign exchange trends to mitigate foreign exchange risk. Along side this oversight, the financial accountant will be responsible for supporting the controller in general accounting processes, month-end close procedures, and financial reporting.


The Person:

This person will need a keen sense of attention to detail, have great interpersonal skills, adapt, learn quickly, and be able to work under strict and tight deadlines. An eagerness to want to improve and drive results is expected. The role is an integral part of our operations, which makes the responsibilities crucial to the monthly planning, financial reporting, and fiscal governance.


Key Responsibilities:

Financial accounting and period end close administration
Assist Controller with global audits & corporate tax filings
Provide support in the areas of tax planning & corporate restructuring
Understand, manage, and supervise all aspects of cash flows including the development and maintenance of a worldwide cash flow forecasting model & weekly cash flow reporting
Maintain, update and communicate impacts of foreign exchange movements & implement strategies to mitigate any FX risk
Processing treasury related journals at month-end and reconciling all cash related accounts
Reconcile, validate and manage bank and processing fees
Develop and document business processes and accounting policies to maintain and strengthen internal controls.
Manage relationships with financial service providers, and maintain all bank account documentation in accordance with corporate policies
Overall responsibility for accounting of fixed assets
Review, analyze and filing of Sales and Use Taxes in the US
Journal Entries and Critical Reconciliations are a key component of this role

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Branch Manager

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Effectively coach, lead and train your team to deliver exceptional service to our customers in a complex and fast paced environment
Develop your team to deliver strong business results while adhering to internal practices and processes
Own the overall success of your branch by enhancing presence to establish and maintain new and current customer relationships, developing business in the community.
Oversee the day to day branch operations to protect the bank’s assets and comply with all regulatory, legal and ethical requirements
Act as a change champion and lead your team in supporting strategic priorities.
Role model digital leadership through promotion of alternate customer channels.
Partner with your team to enhance employee engagement
Collaborate and facilitate meaningful relationships between team members and various partners within
salary 10000 AED per month

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Audit Assistant

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The Junior Accountant will be involved with account reconciliations, client payment handling, receivable activities and other general accounting functions. Will be responsible for banking activities including various bank transaction analysis, following up with finance team members relating to journal entries and general investigation of variances. Will also be responsible for the accurate and timely processing of client transactions, resolution of internal and external stakeholder requests as well as month end entries relating to client and other accounts.

Responsibilities:

Maintain controls and procedures to ensure accurate and clearly presented account reconciliations;
*

Ensure all assigned accounts are reconciled on a monthly basis
Perform journal entries on a monthly basis relating to various accounts
Work with finance team members to investigate variances where needed
Work with finance team ensuring all banking activity is reconciled to the appropriate revenue accounts
Work closely with finance manager on accurate cash projections and analysis

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Head of Retail Banking

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As our Retail Manager, you’ll provide personal, customized service to our clients and develop new and existing retail banking accounts. This key position reports to the Area President and will also serve as a contact for our business clientele. To qualify, you must have knowledge of banking regulations and internal policies and procedures, including a full understanding of the types of accounts and helping customers with account opening, contributions and management, establishing sweeps and merchant services, processing maintenance items, reviewing daily reports, and assisting with ATM services.

Minimum Requirements:

2+ years Retail Management Experience

5+ years Customer Service Experience

3+ years Cash Handling Experience

3+ years Financial Services and/or Operations Experience

Strong Attention to Detail

Organizational Skills

High School Diploma

Ability to work Saturdays

Preferred Knowledge and Skills:

Associates degree and/or equivalent work experiences

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Technical Support Staff

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VAM Systems WLL is currently looking for SWIFT Support Consultant for our Qatar operations with the following skillsets & terms and conditions:

Skill Set required:

Should have minimum 5 years of experience in the below area.

Excellent experience in SWIFT infrastructure such as:
General knowledge about SWIFT Network and basic infrastructure
Alliance Access application 7.0 technical installation, administration and configuration and patches upgrade
Deep knowledge in SAA workflow design, user management
Deep knowledge in SAA adapters and back office integrations and FileAct configuration 
Deep knowledge in administrating ADK (Application development kit) components such as AML filters
Deep knowledge in SWIFT message formats such as ISO20022, ISO 20150
Communicating with operation team for troubleshooting and coordinating with SWIFT support team to resolve issues.

Very good experience in OS implementations and management (such as Windows, Linux, AIX or Unix)
Very good experience in Oracle databases management.
Very good experience in Application servers such as web logic application server
Very good knowledge in networking, TCP/IP configurations, ports and VPN connectivity


Terms and conditions: 

Joining time frame: Immediate

The selected candidates shall join VAM Systems - Qatar and shall be deputed to one of the leading Banks in Qatar.

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Credit Specialist

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Essential Functions

Weekly and monthly reporting to direct supervisor
Monthly Delinquency notices
Processing monthly credit memos and the appropriate reporting
High volume phone calls to assigned delinquent customers
Manage customers on the shutdown report
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide excellent & considerate customer service to dealers and sales
Internal and External customer interface
Participate in team planning meetings
Meet defined department goals and activity metrics
Required Skills

3-5 years High Volume corporate Collections experience.
Knowledge of Billing and Collections procedures
Accounts Receivable knowledge/experience a plus
Strong attention to detail, goal oriented
Experience with QuickBooks a plus
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities

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Service manager Dubai

To maintain courteous, proactive and resolution oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints [ads1] Job Responsibilities: • Resolve/escalate all customer complaints assigned within agreed TAT • To manage unstructured and complex problems related to customers reported through sensitive channels such as Print Media, Social Media, Central Bank and Senior Management. • To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are logged through all touch points – branches, MOL, emails, mails, phone banking and various channels. • Responsible to monitor team’s queue, ageing and ensure cases are resolved within the set TAT/SLA • Participate in the development, enhancement and monitoring of complaint resolution process and reporting of key performance indicators of team • Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations. • Maintain and track Technology issues and mass incidents reported • Identify systemic issues or problems and raise concerns that are identified as part of root cause analysis • Monitoring & evaluating agents performance, provide learning or coaching opportunities and taking corrective actions • To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs • Ensure 100% of complaints are logged are updated on the systems before, during & after resolution • Analyze customer feedback gathered via surveys, NPS and put action plan to improve customer experience • Responsible for motivating and managing team through regular huddles, engaging, interaction, trainings & team building exercises Job Requirements: • Courteous and respectful in communication • Actively looking for ways to improve processes • Graduate with 1 – 5 years customer service experience in banking • Ability to manage teams and work under pressure, result oriented, ability to multi-task & adapt to change • Possess positive attitude & willingness to learn & take ownership • Advanced skill in Microsoft Excel and PowerPoint • Excellent analytical skills to enable resolution of complex problems and address through root cause analysis permanently. • Excellent skill to summarize and structure escalated complaints synopsis • Excellent inter-personal and communication skills (written and oral) – good command on spoken and written English. • Arabic is an advantage. • Excellent leadership skills to manage team • Should be proactive and customer focused without compromising the bank’s interest.

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Business development manager Dubai

Guidepoint gives investors, consultants, and professionals of all backgrounds the intelligence they need to clarify the uncertain and assuredly take important decisions with ultimate confidence via insight and knowledge gained from vetted industry & subject-matter experts. Our specialized consultants and advisors can answer the toughest and most pressing business questions and connections can be organized in as little as 1-2 days. Guidepoint is the expert at finding expertise, and since 2003, we have set up over 1 million project engagements between our global clients andexperts sourced from +190 countries. Guidepoint's 14 offices on three continents provide 24/7, quick and agile service. For more information, visit www.guidepoint.com. Role Overview Guidepoint is seeking qualified candidates for an open position in business development at Guidepoint's regional office in the UAE. Applicants would be responsible for selling access to our subscription-based research service and all other Guidepoint products and services. This role focuses primarily on sales to regional Private Equity firms, Asset Managers, Investment Banks, large Family Offices, and Sovereign Wealth Fund clients. Responsibilities: • Develop a sales strategy designed to achieve revenue targets. • Generate immediate revenue by capitalizing on existing relationships in the sector. • Build upon your existing strong knowledge and understanding of the competitive institutional landscape and be able to effectively articulate our value proposition accordingly. • Work with Marketing Dept to develop lead generation campaigns. • Work independently to drive sales plans and achieve targets set for the institutional sector. • Build and maintain relationships with prospective clients within specified MENA + Turkey markets • Proactively seek out opportunities via desktop research and leveraging existing contacts/network. • Cold calling & email introductions necessary. Attending relevant industry events as needed. • Develop and maintain a robust & healthy pipeline of qualified prospects from regional Private Equity firms, Asset Managers, Investment Banks, Family Offices, and Sovereign Wealth Funds. • Work with a team and leverage all internal resources available to supplement & support your role. • Have regular and consistent prospect meetings/calls scheduled in daily and weekly cycles. • Report and provide client/prospect feedback to sales leaders and higher management. Required Skills & Experience: • Mandatory 4-7 years of fund/investment firm experience, or a B-to-B sales role focused on the financial/investment sector. • Evidence of strong relationships within regional PE firms, SWFs, Asset Management firms, etc. • Experience in managing sales processes, from lead generation to relationship management. • A sales/BD professional able to handle complex institutional clients at different levels of seniority. • Highly astute research and planning capabilities. Must show high levels of organization. • Demonstrated ability to communicate confidently, effectively and persuasively, over the phone, in writing, and face-to-face.

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Relationship manager Dubai

Key Responsibilities will include: Our client - a large local bank is looking to recruit a Senior Relationship Manager under MNC & Large Corporates in Dubai for their Corporate Banking Segment. The bank is looking candidates who have expereince in managing large relationship of multinational & large companies who have regional presence in the ME. Primary responsibilities will include: • Responsible for a portfolio of key MNC / Large corporates along with their subsidiaries and associates. • Manage relationships with such clients and project partners to cross sell bank products and services and ensure repeat business opportunities. • Act as primary point of contact for the client and manage relationship at a senior level. • To work closely with Trade Finance, Treasury, Cash Management, Syndications & Investment Banking departments 

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Business Development Manager

looking for a Business Development Manager in Dubai, who is hungry to support our accelerated growth. As a member of the Business Development team, you will drive the growth of our customer base. You are expected to strategically identify target customer, problem-solve creatively, develop deep relationships with key stakeholders, and drive user acquisition results RESPONSIBILITIES ? Work closely with the Head of Sales to achieve accelerated growth goals. ? Execute robust and creative strategies to acquire new users in target locations (examples include email marketing, cold calls and pitch presentations). ? Assist in launching new locations and foster their continued growth. ? Generate unique ideas for marketing and sales strategies to grow our user base. ? Document all activities in our CRM and Sales tracking software REQUIREMENTS ? University degree and previous experience in Sales, or related fields

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Banking Associate

Assist units to ensure the streamlined operation of projects through proper planning, budgeting, standardizing, Quality Assurance and Quality Control, cost control, and management within budgets.Work with consultants, contractors, Bank?s related support units and Local Authorities to achieve bank?s requirements and also for necessary renovations, additions and alterations, relocations etc. in the best effective and efficient way in time, cost, quality and safety as per the local rules.Learn the latest practices related to projects management. [ads1] Job Responsibilities ? Attend the meetings, monitor and report on the progress of the projects. ? Review and check contractor payments. ? All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager. ? Monitor and control work of the projects continuously for running towards right directions and completion on time with in approved budget in most cost effective and quality.

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Relationship Manager

To build relationship with key referrals partners within the Bank to ensure constant and quality leads are obtained * To maximize sales referral opportunities by working with customer service colleagues * To verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank * To manage and grow relationships with the existing and potential clients * To effectively and promptly handle customer queries and reduction in customer complaints * To deliver service to customers that are synonymous with the consumer brand experience being promoted by the organization Job Requirements * Ability to work under severe time pressure and yet exhibit error-free work and achieve set targets and service standards * Knowledge and understanding of general banking procedures * Strong communication and negotiation skills * Minimum 3 years sales experience in banking industry * Experience in handling Deposit Liability Products

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Business Analyst

VAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Bahrain, USA, Australia, Singapore & India.

VAM Systems is currently looking for Business Analyst for our UAE operations with the following skillsets & terms and conditions:

Skill Set Required
Should have extensive experience in Cards & Payments
End to end card management, authorization, clearing, settlement, loyalty etc.

Domain - Bank

Terms and conditions:

Joining time frame: (15 - 30 days)

The selected candidates shall join VAM Systems - UAE and shall be deputed to one of the leading banks in UAE.


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Banking Associate

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

We are currently looking for Application Support Specialist – FTI (Fusion Trade Innovation) for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

COMPETENCIES, KNOWLEDGE AND EXPERIENCE

1. Educational Qualifications:

Bachelor degree in Computer Science, IT or a related field

2. Experience:

5+ years of relevant experience in FTI functional and technical support, ideally within a financial services environment
Strong English and, preferably Arabic language skills

3. Technical and Functional Competencies:

Technical and Functional IT Knowledge / Competence
Applications Support
Business Analysis
Project Management
System Administration
Communication and Information Management
Advisory and Consultation
Documentation

4. Behavioral Competencies:

Personal Excellence
Leadership and Motivation
Building Strong Relationships
Quality Decision Making
Powerful Communication
Flexibility and Adaptability
Teamwork

Domain : Bank

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Developer

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

We are currently looking for Equation - Analyst/Developer for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

Skill set Required:

Should have experience in Equation with RPG programming skills.
Experience in BFEQ (Fusion Banking Equation) is mandatory

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Customer Support Representative

Position: Customer Service Officer - DUBAI BANK Education : Higher Secondary Experience : 1 - 5 Years Description : Our client an outsource of a well established Bank in UAE is looking For Customer Service Representative in Dubai. Role: To Receive customers, welcoming them to the branch and direct them to the service desks. experienceRequirements :Company Job education Requirements:Basic - Any Graduation qualifications:Basic - Any Graduation responsibilities: industry:Banking/Financial Services/Broking

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Banking Associate

To promote and sell Business Banking asset Products as per assigned financial targets. Accountabilities: ? To build and maintain effective business relationship with clients in the market, and to ensure closing of sale. ? Full awareness on product and policy knowledge and implementing them at all the times. ? To fully comply with Policy Guidelines and Code of Conduct at all times. ? To ensure that information submitted to credit is error free and complete. ? To achieve or exceed Annual set target as per Business Objectives of the Department ? To ensure that client data confidentiality is maintained at all times. Skills ? Strong Sales skills is mandatory. ? Excellent communication skills with ability to perform as a team player. ? High motivation ? Ability to develop strong personal / business relationships with clients. ? Multicultural awareness ? Proper understanding of Process and Procedures. ? Higher Secondary / Bachelor s Degree with minimum 6 months in sales experience.

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Credit Risk Officer

Purpose: Maintain high standard and quality of credit analysis by an effective review of application forms (credit proposals) and in compliance with applicable policies and procedures. Duties and Responsibilities: Review the application forms in line with the bank policies and procedures pertaining to the Credit Initiation Process; draft comments / recommendations regarding the provision or decline of credit as well as related terms and conditions. Review the financial position of the applicant on the basis of documents supporting the application form. Study the (bank) account performance of the applicant and evaluate the credit proposal for the requested credit amount and other terms and conditions. Review bank statements of the applicant and study the applicantrsquos existing / recent credit history, if any, to identify credit repayment influencing behaviors such as postponement of installments / overdue installments / recovery of overdraft against salary, among others. Ensure that approved credit requests are in accordance with the bankrsquos policies and procedures. Prepare an lsquoexceptions reportrsquo on a daily basis and forward to the assigned Team Leader for review and further action. Perform any other duties or responsibilities that are consistent with the employee Role and assigned by the management.

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Credit Risk Officer

Check customer?s credit and approve or deny applications based on company standards and requirements
? Negotiate payment plans with customers.
? Maintain accurate record and analyze the effectiveness of the company?s credit control system and implement changes to improve profitability and reduce bad debts
? Ensure customers pay on time and chase any overdue invoices
? Develop the credit control system in collaboration with Sales, Finance and company executives.
? Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary
? Reconciling complex accounts that have been escalated from the AR team
? Monitoring debtor balances to ensure a reduction in debtors.
? Ensuring credit and collection policies and procedures are followed within your team
? Liaising with customers, as well as internal personnel including the sales team

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Fund Manager

On behalf of our client, a small single family office set up, we are seeking for a Portfolio Manager covering equities and futures in US, Europe and Asia. To be considered for the position you must demonstrate: - Strong experience as a portfolio manager or fund manager in publicly listed Equities in US, Europe and Asian markets - Experience in managing other asset classes could be beneficial - Technology sector knowledge would be a plus - Understanding of short - medium term strategies - Ability to come up with trading ideas

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Account Assistant

To assist the Accountant in all matters related to the day-to-day financial needs of the organisation. The role will report to the Accountant. Specific Duties: ? Accounts Payable ? Manage Petty Cash/ Employee Expenses ? General ledger journal entries ? Month End Reconciliations ? Assist with month end closing and reporting ? General administration assistance ? Carry out other duties within the scope, spirit and purpose of the job Knowledge & Skills ? Experienced bookkeeper. ? Strong organizational skills and attention to detail is essential. ? Ability to work independently and take ownership of tasks until completion. ? Skilled in MS Office, in particular Excel. ? Experience in supporting and processing basic back office operations. ? Fluent in English, preference given to candidates who are also fluent in Arabic. ? Previous experience with QuickBooks preferable, but not essential. Qualifications & Experience: ? Minimum of undergraduate degree in Accounting, Business...

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Account Manager

Job Location : UAE Job Description : Provide financial reports and interpret financial information to managerial staff while recommending further courses of action. Advise on investment activities and provide strategies that the company should take Maintain the financial health of the organization. Analyze costs, pricing, variable contributions, sales results and the company s actual performance compared to the business plans. Develop trends and projections for the firm s finances. Conduct reviews and evaluations for cost-reduction opportunities. Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met. Manage the preparation of the company s budget. Liase with auditors to ensure appropriate monitoring of company finances is maintained. Correspond with various other departments, discussing company plans and agreeing on future paths to be taken. Job Requirements : Knowledge of Quickbooks Knowledge of MS office 2-4 years experience in a finance position A finance A university degree in accounting or finance Time management skills Prioritization skills Follow-up skills High degree of organization Trust ability & reliability Interested candidates can send their CV.

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Business Analyst

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

We are currently looking for Business Analyst - Misys (Finastra) OPICS for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

Skill set Required:

Should have experience in Misys (Finastra) OPICS
Should be good in business analysis (GAP Analysis) & Testing

Domain : Bank

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Head of Retail Banking

role accountabilities: ? Accountability and responsibility for targeted sales results. ? Lead, coach and develop teams (Caf?s, Pop-up and Kiosks), bringing energy and passion for the business. ? Ongoing improvement of the client retail experience for customers and prospects. ? Responsible for managing site launches and re-location projects. ? Accountable for the management of client information, including legal documentation, compliance requirements and deposits. ? 24/7 responsibility for security of the premises and the facility in general, including legal contracts and vendors, etc. ? Drive and increase awareness of physical presence by aligning with national marketing strategy and support local events in order to strengthen brand awareness and consideration of products. ? Embraces and ensures execution of promises and competencies. ? Lead, coach and develop teams, bringing energy and passion for the business. ? Conduct performance assessments with reports at least semi-annually. ? Responsible for understanding and complying with the Regulatory Compliance Framework including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department. ? Other duties as assigned. minimum qualifications: ? Education/Experience ? University or College Degree ? Retail Management experience required ? Sponsorship, Promotions and Community planning experience is an asset ? Technical Skills ? Fluently, written and spoken (English) is an asset ? Strategic and tactical thinker and planner

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Customer Service Officer

Our client an outsource of a well established Bank in UAE is looking For Customer Service Representative in Dubai. Role: To Receive customers, welcoming them to the branch and direct them to the service desks. experienceRequirements :Company Job education
Requirements:Basic - Any Graduation qualifications:Basic - Any Graduation responsibilities: industry:Banking/Financial Services/Broking

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Commercial Manager

Lead and achieve strategic business development objectives to build and maintain a portfolio of diversified commercial clients, with average loan and deposit of less than $2MM, in a specified geographic market. This individual contributor role is fully qualified to develop and manage banking relationships for medium size commercial enterprises and is responsible to own and deliver full-service banking and financial solutions, in concert with supporting account specialist team. This position functions as the primary resource for extension of the full range of bank products and services applicable to the medium size business client.


Who you are:


Client focused: Deliver exceptional client experiences at every interaction and execute on plans to continuously build the client experience, in line with brand promise. Providing full-service solutions for clients with the view to be every client?s primary financial partner.


Sales driven: Execute an independent marketing plan to achieve targeted business growth mix, with a focus on medium mid-market commercial clients ($2MM and less loan and deposit volume) inclusive of independent sales activities:

Targeted outbound call program
Referral generating program
Business community and industry networking
Developing self-generated leads
Regimented follow-up calendar

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Developer

VAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Bahrain, USA, Australia, Singapore & India.

VAM Systems is currently looking for T24 Support Engineer for our UAE operations with the following terms and conditions:

Candidates should have good experience in Core banking support.

Relevant Experience - minimum 2 years

Terms and conditions:

Joining time frame: (15 - 30 days)

The selected candidates shall join VAM Systems - UAE and shall be deputed to one of the leading Banks in UAE.

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Finance Assistant

Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Banking Branch network, the focus is to provide exceptional service throughout the customer?s journey by:

Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
Educating our customers, providing relevant insights and expert advice
Building customer?s plans using a holistic approach to help them achieve their goals
Nurturing strong, long-standing relationships
Developing, retaining and growing the branch business by delivering against individuals and team sales goals that support a positive customer experience
What you?ve learned?

How to build strong customer relationships and deliver excellent customer service
Demonstrated ability to meet and exceed business goals that align to a customer?s stated goals
To uncover and solve for customers? needs
What we?re offering?

The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professionally development
A competitive compensation and benefits package
Internal training to support your growth and enhance your skills
An organization committed to making a difference in our communities? for you and our customers

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Banking Associate

Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.


Job Duties and Responsibilities :
? Open and close checking and savings accounts
? Advise customers on financial services
? Cross-sell products and services
? Approach and sign on new customers
? Collaborate with other professionals to ensure high-quality customer service
? Perform various clerical tasks
? Handle customer complaints and solve problems

Job Requirements and Qualifications :
? Knowledge of banking rules and procedures
? Working knowledge of banking software and MS Office
? Patience and problem-solving ability
? Customer-oriented attitude
? Clear communication; effective verbal and written communication skills in English. Arabic would be desirable.
? Outstanding communication skills
? Should be able to communicate with the customers on the capabilities of channels like Mobile banking, internet banking, ATM?s etc.

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Banking Associate

We are looking to hire for a Banking Officer, large, highly reputable financial institution and has been named one of the Best Workplaces. Our client is looking for an individual with a minimum of two years of banking experience and have excellent attention to detail. This full-time with the potential for extension/conversation, looking to start immediately.

Banking Officer Requirements:

A completed high school diploma or equivalent work experience is required
A minimum of 2 plus years of banking experience specifically working with account numbers, debit/credits, and term deposits
Must be proficient with MS suite products (Outlook and Excel)
Must be able to work both independently and in a team
Must be a quick learner and pick up new technologies quickly
Experience in a banking processing environment
Strong communication both verbal and written
Attention to detail and accuracy is a must
Excellent data entry skills
Banking Officer Responsibilities:

Last line of decent from a regulatory standpoint
Reviewing documents on a digital scanning software
Re- documentation to ensure all information is valid and accurate
Verify forms against system and update system when required
If information requested on the forms is not accurate, forms will needs to be sent back to the Customer Contact Center for re-submission

salary 7000 and PER MONTH

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Accountant

Financial Accountant to join our Finance team! The team is an energetic and dedicated group of professionals that are highly involved in all facets of the business through the delivery of exceptional stakeholder value.

Reporting to Controller, the Financial Accountant plays a vital role in overseeing treasury and supporting financial accounting functions and fiscal governance. The Financial accountant will closely monitor cashflows across various entities and keep abreast of current market and foreign exchange trends to mitigate foreign exchange risk. Along side this oversight, the financial accountant will be responsible for supporting the controller in general accounting processes, month-end close procedures, and financial reporting.


The Person:

This person will need a keen sense of attention to detail, have great interpersonal skills, adapt, learn quickly, and be able to work under strict and tight deadlines. An eagerness to want to improve and drive results is expected. The role is an integral part of our operations, which makes the responsibilities crucial to the monthly planning, financial reporting, and fiscal governance.


Key Responsibilities:

Financial accounting and period end close administration
Assist Controller with global audits & corporate tax filings
Provide support in the areas of tax planning & corporate restructuring
Understand, manage, and supervise all aspects of cash flows including the development and maintenance of a worldwide cash flow forecasting model & weekly cash flow reporting
Maintain, update and communicate impacts of foreign exchange movements & implement strategies to mitigate any FX risk
Processing treasury related journals at month-end and reconciling all cash related accounts
Reconcile, validate and manage bank and processing fees
Develop and document business processes and accounting policies to maintain and strengthen internal controls.
Manage relationships with financial service providers, and maintain all bank account documentation in accordance with corporate policies
Overall responsibility for accounting of fixed assets
Review, analyze and filing of Sales and Use Taxes in the US
Journal Entries and Critical Reconciliations are a key component of this role

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Branch Manager

Effectively coach, lead and train your team to deliver exceptional service to our customers in a complex and fast paced environment
Develop your team to deliver strong business results while adhering to internal practices and processes
Own the overall success of your branch by enhancing presence to establish and maintain new and current customer relationships, developing business in the community.
Oversee the day to day branch operations to protect the bank’s assets and comply with all regulatory, legal and ethical requirements
Act as a change champion and lead your team in supporting strategic priorities.
Role model digital leadership through promotion of alternate customer channels.
Partner with your team to enhance employee engagement
Collaborate and facilitate meaningful relationships between team members and various partners within
salary 10000 AED per month

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Audit Assistant

The Junior Accountant will be involved with account reconciliations, client payment handling, receivable activities and other general accounting functions. Will be responsible for banking activities including various bank transaction analysis, following up with finance team members relating to journal entries and general investigation of variances. Will also be responsible for the accurate and timely processing of client transactions, resolution of internal and external stakeholder requests as well as month end entries relating to client and other accounts.

Responsibilities:

Maintain controls and procedures to ensure accurate and clearly presented account reconciliations;
*

Ensure all assigned accounts are reconciled on a monthly basis
Perform journal entries on a monthly basis relating to various accounts
Work with finance team members to investigate variances where needed
Work with finance team ensuring all banking activity is reconciled to the appropriate revenue accounts
Work closely with finance manager on accurate cash projections and analysis

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Head of Retail Banking

As our Retail Manager, you’ll provide personal, customized service to our clients and develop new and existing retail banking accounts. This key position reports to the Area President and will also serve as a contact for our business clientele. To qualify, you must have knowledge of banking regulations and internal policies and procedures, including a full understanding of the types of accounts and helping customers with account opening, contributions and management, establishing sweeps and merchant services, processing maintenance items, reviewing daily reports, and assisting with ATM services.

Minimum Requirements:

2+ years Retail Management Experience

5+ years Customer Service Experience

3+ years Cash Handling Experience

3+ years Financial Services and/or Operations Experience

Strong Attention to Detail

Organizational Skills

High School Diploma

Ability to work Saturdays

Preferred Knowledge and Skills:

Associates degree and/or equivalent work experiences

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Technical Support Staff

VAM Systems WLL is currently looking for SWIFT Support Consultant for our Qatar operations with the following skillsets & terms and conditions:

Skill Set required:

Should have minimum 5 years of experience in the below area.

Excellent experience in SWIFT infrastructure such as:
General knowledge about SWIFT Network and basic infrastructure
Alliance Access application 7.0 technical installation, administration and configuration and patches upgrade
Deep knowledge in SAA workflow design, user management
Deep knowledge in SAA adapters and back office integrations and FileAct configuration 
Deep knowledge in administrating ADK (Application development kit) components such as AML filters
Deep knowledge in SWIFT message formats such as ISO20022, ISO 20150
Communicating with operation team for troubleshooting and coordinating with SWIFT support team to resolve issues.

Very good experience in OS implementations and management (such as Windows, Linux, AIX or Unix)
Very good experience in Oracle databases management.
Very good experience in Application servers such as web logic application server
Very good knowledge in networking, TCP/IP configurations, ports and VPN connectivity


Terms and conditions: 

Joining time frame: Immediate

The selected candidates shall join VAM Systems - Qatar and shall be deputed to one of the leading Banks in Qatar.

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Credit Specialist

Essential Functions

Weekly and monthly reporting to direct supervisor
Monthly Delinquency notices
Processing monthly credit memos and the appropriate reporting
High volume phone calls to assigned delinquent customers
Manage customers on the shutdown report
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide excellent & considerate customer service to dealers and sales
Internal and External customer interface
Participate in team planning meetings
Meet defined department goals and activity metrics
Required Skills

3-5 years High Volume corporate Collections experience.
Knowledge of Billing and Collections procedures
Accounts Receivable knowledge/experience a plus
Strong attention to detail, goal oriented
Experience with QuickBooks a plus
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities