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Business Development Executive–EU Market

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Identify and develop new B2B opportunities across EU markets Generate leads through market research, trade shows, cold outreach, and networking Build relationships with distributors, wholesalers, ret

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Super Market Manager

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Super Market Manager Experience in FMCG & Retail Sales & Operations of Supermarket & Hypermarket

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Visual Merchandiser

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This is a full-time, on-site role for an In-store Visual Merchandiser based in UAE. The primary responsibilities include in-store displays, implementing visual merchandising strategies, maintaining st

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Junior Graphic Designer

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The Graphic Designer plays an essential role in attracting and engaging the target audience through visually compelling designs, significantly influencing the company's brand, marketing, and promotion

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CRM Analyst Chinese Speaker

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The CRM Data Analyst owns CRM analytics, BI reporting, and automation frameworks that drive data-led decision-making across digital and retail. The role blends analytics and execution—designing cust

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Store Sales Associate - Retail

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The Sales Associate is responsible for delivering an exceptional customer experience while driving sales through product knowledge, personalized service, and effective visual merchandising. The role r

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Manager - Finance

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Budgeting, Cost Control & MIS Assist in the formulation of the corporate strategy for the year and finalization of annual targets along with other functional heads to implement the strategic directio

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Brand Manager

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Develop and implement brand strategies to strengthen market presence and brand equity Manage brand positioning, identity, and guidelines across all marketing channels Plan and execute marketing and p

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Retail Sales Associate

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Engage customers with a warm welcome, actively listening to their needs to provide tailored product recommendations. Maintain an organized and visually appealing sales floor, ensuring that merchandis

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Associate Visual Merchandiser

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The Associate Visual Merchandiser supports the execution of visual merchandising standards in the store, ensuring displays, POS, and product presentation follow Homes R Us guidelines and enhance the c

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Everyday Goods - Retail | Supermarket & Hypermarket Frontline Position

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Admin As an Admin, you will provide essential administrative support to ensure smooth operations within the department, handling paperwork, office procedures, and goods ordering tasks. Your re

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Senior Visual Merchandiser

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The Senior Visual Merchandiser is responsible for leading and driving visual merchandising standards across assigned stores, ensuring brand consistency, strong commercial presentation, and effective e

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Graphic & Web Designer

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The Graphic Designer at ACE, part of Al-Futtaim, plays a crucial role in driving the visual communication efforts of the brand. The role requires taking creative ideas from concept to execution across

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Visual Merchandiser

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Skills A passionate and detail-oriented individual with proven experience in visual merchandising, preferably within the fashion retail sector. Strong creative vision with an understanding of commer

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Production/Processing Helper (Meat Factory)

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Perform precise cutting, trimming, and portioning of meat products according to established specifications and quality standards. Maintain a clean and sanitary work environment, adhering to strict hy

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HR Assistant / HR Recruiter

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Recruitment: Handle end-to-end recruitment for junior to mid-level positions Source candidates through Naukri, LinkedIn, job portals, and referrals Screen resumes, conduct initial interviews, and co

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Tailor Master

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Design and create custom garments based on client specifications, ensuring a perfect fit through detailed measurements and adjustments. Oversee the entire tailoring process, from fabric selection to

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CRM Manager

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The CRM Manager will be responsible for developing, executing, and optimizing customer relationship management initiatives across all brands. This role focuses on improving customer engagement, retent

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CRM Manager

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The CRM Manager will be responsible for developing, executing, and optimizing customer relationship management initiatives across all brands. This role focuses on improving customer engagement, retent

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Store Manager, Assistant Store Manager, Supervisor

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An International Woman Clothing Brands in Abu Dhabi & Kuwait hiring: -Female Store Manager for Abu Dhabi -Female Assistant store manager for Abu Dhabi & Kuwait -Female supervisor for Abu Dhabi & Kuwai

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Business Development Executive–EU Market

  • Identify and develop new B2B opportunities across EU markets

  • Generate leads through market research, trade shows, cold outreach, and networking

  • Build relationships with distributors, wholesalers, retailers, and buying groups

  • Conduct sales meetings (virtual & in-person) and present brand portfolios

  • Negotiate commercial terms, pricing, and supply agreements

  • Drive conversion from lead generation to signed distribution/retail partnerships

  • Develop country-specific growth strategies

  • Monitor competitor presence and identify white-space opportunities

  • Coordinate with internal teams for pricing, logistics, and compliance support

  • Maintain CRM pipeline and sales reporting

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Super Market Manager

Super Market Manager


Experience in FMCG & Retail Sales & Operations of Supermarket & Hypermarket


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Visual Merchandiser

This is a full-time, on-site role for an In-store Visual Merchandiser based in UAE. The primary responsibilities include in-store displays, implementing visual merchandising strategies, maintaining store aesthetics, ensuring product presentation aligns with brand guidelines, and enhancing the overall shopping experience. Collaboration with the retail and sales teams to meet business objectives will also be a key part of the role.

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Junior Graphic Designer

The Graphic Designer plays an essential role in attracting and engaging the target audience through visually compelling designs, significantly influencing the company's brand, marketing, and promotional efforts. Tasked with developing visual assets and maintaining branding consistency, the designer collaborates closely with the marketing team to execute visually effective advertising and promotional campaigns. Success in this role is measured by the impact the designs have on driving engagement and maintaining brand identity across all platforms.


What You Will Do:

  • Develop various visual assets including digital advertisements, social media graphics, website banners, email templates, infographics, brochures, flyers, and other promotional materials.

  • Design logos, color palettes, and other visual elements to establish and maintain the brand's identity across different platforms.

  • Collaborate with the marketing team to create graphics for advertising and promotional campaigns that align with overall campaign strategy and appeal to the target audience.

  • Plan, execute, and provide creative direction for photoshoots and videoshoots for specific marketing campaigns or promotional materials.

  • Handle post-production tasks including photo editing and video editing to enhance visual appeal and ensure alignment with brand aesthetics.

  • Incorporate motion graphics, animations, and text overlays in videos to enhance visual appeal and reinforce key marketing messages.

  • Maintain up-to-date knowledge of industry trends and best practices in graphic design to ensure innovative and compelling designs.

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CRM Analyst Chinese Speaker

The CRM Data Analyst owns CRM analytics, BI reporting, and automation frameworks that drive data-led decision-making across digital and retail. The role blends analytics and execution—designing customer segments, lifecycle models, and automation journeys while supporting end-to-end CRM campaign operations. You will partner with digital, retail, brand, and tech teams to integrate CRM, marketing automation, and data platforms, ensuring insights translate into scalable, high-performing customer engagement.

This role is highly hands-on, with a strong emphasis on CRM campaign execution, automation logic/scenario building, and analytics-driven reporting.

 

What You Will Do:

CRM Campaign Management & Automation

  • Build, manage, and optimize automation journeys (onboarding, re-engagement, retention, cross-sell, win-back).

  • Execute multi-channel campaigns (Email, Push, SMS, WhatsApp, In-App).

  • Define logic, triggers, control groups, and personalization.

  • Own campaign setup, QA, scheduling, deployment, and documentation.

  • Translate business requirements into automated CRM journeys.

Customer Segmentation & Insights

  • Develop advanced segmentation by behavior, lifecycle, value, and engagement.

  • Run cohort, funnel, and lifecycle analyses to identify growth opportunities.

  • Measure incremental impact via A/B testing, holdouts, and uplift analysis.

  • Deliver insights to continuously refine CRM strategy and automation.

Dashboarding & Reporting

  • Design and maintain Tableau dashboards for CRM, marketing, and business teams.

  • Report on campaign/journey performance, lifecycle metrics, and brand/channel sales.

  • Build self-service tools (list extraction, campaign readiness).

  • Ensure data accuracy, consistency, and scalability.

CRM Analytics, Integration & Data Engineering

  • Integrate CRM and marketing platforms with web, app, and offline data.

  • Build and maintain ETL pipelines to data warehouses.

  • Model data for attribution, optimization, and analytics.

  • Analyze channel mix, frequency, and messaging performance.

  • Use SQL, BigQuery, Python, and Databricks for advanced analysis and automation.

Collaboration & CRM Operations

  • Partner with tech, data engineering, and product teams.

  • Support CRM re-platforming and onboarding of new tools.

  • Establish best practices for CRM operations and analytics.

  • Propose new dashboards, automation use cases, and cost-efficient solutions.

  • Continuously upskill in CRM automation, BigQuery, and Tableau.

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Store Sales Associate - Retail

The Sales Associate is responsible for delivering an exceptional customer experience while driving sales through product knowledge, personalized service, and effective visual merchandising. The role represents the Homes r Us brand on the shop floor, ensuring every customer feels inspired, supported, and confident in their home furnishing choices.

Customer Experience & Sales-

  • Greet and engage customers warmly, understanding their needs and lifestyle preferences

  • Provide expert advice on furniture, home décor, and accessories to support informed purchasing decisions

  • Achieve individual and store sales targets, KPIs, and conversion goals

  • Promote ongoing offers, loyalty programs, and new collections

  • Handle customer queries, objections, and complaints professionally to ensure satisfaction

Product Knowledge & Visual Standards-

  • Maintain strong knowledge of Homes r Us products, materials, features, and care instructions

  • Ensure merchandise is displayed according to brand visual merchandising guidelines

  • Assist in replenishment, stock rotation, and maintaining floor readiness

Operations & Compliance-

  • Accurately process sales transactions, returns, and exchanges using POS systems

  • Support inventory checks, stock handling, and loss prevention procedures

  • Adhere to company policies, UAE retail regulations, and health & safety standards

Team Collaboration

  • Work closely with team members and store management to achieve shared goals

  • Support new staff through on-the-job assistance and positive teamwork

  • Contribute to a high-energy, customer-focused store environment

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Manager - Finance

Budgeting, Cost Control & MIS

  • Assist in the formulation of the corporate strategy for the year and finalization of annual targets along with other functional heads to implement the strategic directions

  • Coordinate the setting up of the revenue projections based on projected sales for each store in the territory

  • Analyse budgets of the Concept and Territory operations monthly, discuss and revise allocations if necessary

  • Monitor the income and expenses versus budget, track the variances, recommend corrective actions and follow-up on remedial actions to ensure the adherence to the budget and to support the effective monitoring of performance within the budget for:

o Revenue Productivity

o Gross Margin and Net Margin for the Concept

o Cash flow and NWC Management

  • Conduct reviews and evaluations for cost-reduction opportunities

  • Deliver set standards of MIS reports for various departments, ensure timely preparation and presentation of periodic MIS and interpret data to suggest ways of cost optimization and store performance improvement

  • Ensure thorough checking of the entire MIS prior sending to Corporate office while adhering to agreed timelines

  • Exercise necessary budgetary controls on all costs incurred by the Territories, ensuring that they comply with the drawn budgets

  • Ensure due compliance in accordance with financial control parameters accountable for Internal Control System

  • Evaluate and present feasibility of new projects and assess the financial implications of new or existing stores/ventures

  • Monitor Capital Expenditure plans for various territories

Accounting and Audit

  • Ensure proper approval, authorization of all payments and ensure accuracy in timelines and accuracy in all payments

  • Develop and maintain systems for prompt and accurate collection of financial and accounting information

  • Supervise online accounting and ensuring accuracy of all transactions

  • Ensure scrutiny and timely payment to all suppliers and supplier accounts reconciliation

  • Ensure purchase protection by enabling recoveries from suppliers

  • Ensure creditors accounting and the non – group company accounting is taken care of

  • Supervise timely and accurate internal audits and finalize Accounts for the Concept

  • Review and validate Payroll, Overtime payments and Incentives on time

  • Implement controls and procedures for debtors invoices and for monthly cash certificates

  • Review and authorise banking transactions

  • Review and Authorize Petty cash / Medical / Leave Settlement vouchers

  • Review and approve Supplier payments

Miscellaneous

  • Implement improvements in business processes as directed by Head - Finance

  • Represent the Concept in all financial matters with banks, auditors and other relevant parties

  • Train and educate the team members about errors/new developments

  • Ensure that all the Concept assets are safeguarded

  • Monitor Franchise agreements of various brands (if applicable)

  • Monitor and renew Lease Contracts/AMCs/TL/ Insurance (if applicable)

  • Coordinate for Project execution (New Stores / Warehouse) requirements (if applicable)

  • Coordinate with the corporate legal team for any legal matter of the concept

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Brand Manager

  • Develop and implement brand strategies to strengthen market presence and brand equity

  • Manage brand positioning, identity, and guidelines across all marketing channels

  • Plan and execute marketing and promotional campaigns (online & offline) aligned with brand objectives

  • Lead product launches, brand activations, and retail marketing initiatives

  • Ensure consistency in communication, packaging, advertising, and visual identity

  • Monitor brand performance, market trends, and competitor activities within the GCC / Middle East market

  • Coordinate closely with sales, design, digital teams, and external agencies

  • Analyze campaign effectiveness, prepare performance reports, and recommend improvements

  • Manage brand marketing budgets and ensure cost-effective use of resources

  • Support sales teams with brand tools, marketing materials, and promotional plans

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Retail Sales Associate

  • Engage customers with a warm welcome, actively listening to their needs to provide tailored product recommendations.
  • Maintain an organized and visually appealing sales floor, ensuring that merchandise is displayed according to brand standards.
  • Process transactions efficiently, handling cash, credit, and returns while ensuring accuracy and compliance with company policies.
  • Monitor inventory levels and assist in restocking shelves, ensuring that popular items are readily available for customers.

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Associate Visual Merchandiser

The Associate Visual Merchandiser supports the execution of visual merchandising standards in the store, ensuring displays, POS, and product presentation follow Homes R Us guidelines and enhance the customer shopping experience-

• Execute VM guidelines, floor plans, and POS standards as directed • Maintain clean, attractive, and commercial displays across departments • Support seasonal campaigns, promotions, and new collection launches • Ensure correct placement of signage, pricing, and POS materials • Assist with product rotations, stock refreshes, and display updates • Support Senior Visual Merchandiser during installations and store walks • Identify and report visual issues for correction

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Everyday Goods - Retail | Supermarket & Hypermarket Frontline Position


  • Admin

As an Admin, you will provide essential administrative support to ensure smooth operations within the department, handling paperwork, office procedures, and goods ordering tasks. Your responsibilities include processing incoming orders, managing stock requests—particularly for fast-moving items—maintaining accurate records and filing documents, and compiling weekly or monthly reports to support inventory tracking and operational efficiency.


  • Baker

As a Baker, you will be responsible for preparing and baking a variety of fresh breads, including Arabic, French, and Portuguese types, by accurately weighing and mixing ingredients, operating bakery equipment, and following set recipes and production schedules. You will also ensure proper labeling of baked goods, coordinate with the warehouse for supplies, and maintain high standards of hygiene and safety throughout all baking processes.


  • Barista

As a Barista, you will greet customers warmly, take and prepare orders for a variety of coffee and food items, and ensure an outstanding customer experience. Your role includes offering product recommendations, expertly preparing beverages like espresso and lattes, maintaining and cleaning equipment, restocking displays, handling transactions, and following all health and safety standards—all while working efficiently and cheerfully in a fast-paced team environment.


  • Butcher

As a Butcher, you will be responsible for cutting, trimming, and preparing various meat cuts to customer specifications, ensuring quality, portion accuracy, and proper labeling. The role includes displaying products attractively, rotating stock to maintain freshness, providing excellent customer service with product recommendations, and maintaining strict hygiene and safety standards. You will also handle inventory by monitoring stock levels and reporting shortages or excess to support efficient operations.


  • Cashier

As a Cashier, you will efficiently handle all customer transactions—including cash, cards, vouchers, and foreign currency—while ensuring accuracy, speed, and professionalism. You’ll follow proper procedures for cash deposits and report discrepancies, provide customers with information on products and offers, maintain front-end displays during downtime, and ensure your workstation is clean and compliant with hygiene standards before and after each shift, all while adhering to standard operating procedures.


  • Counter Server

As a Counter Server Associate, you will provide excellent customer service by responding to inquiries, offering product recommendations and samples, and accurately slicing, weighing, packaging, and pricing meats and cheeses. You will ensure product displays are fresh and well-organized, follow FIFO practices, maintain clean and functional work areas, and uphold hygiene standards. Additionally, you will support inventory counts and ensure accurate, visible pricing and labeling at all times.


  • Commis Chef

As a Commis Chef, you will support the kitchen—our production site for all UAE stores—by assisting chefs with food preparation, cooking, and plating, while maintaining high standards of hygiene, food safety, and kitchen organization. This position is ideal for those passionate about cooking and eager to learn in a fast-paced environment, contributing to daily operations through proper food handling, equipment use, stock rotation, and effective teamwork under the guidance of experienced chefs.


  • Fishmonger

As a Fishmonger, you will be responsible for cleaning, cutting, filleting, and preparing various types of seafood according to customer specifications, while ensuring portion accuracy and quality standards. You will display products attractively, rotate stock to maintain freshness, inspect for quality and proper labeling, and dispose of expired items. The role also includes providing excellent customer service, maintaining cleanliness and hygiene in the Fishery section, handling tools safely, and monitoring inventory to support efficient stock management.


  • Receiver

As a Receiver, you will ensure accurate scanning of supplier barcodes, conduct blind and manual checks on deliveries, and verify quantity, quality, and expiry of goods against guidelines. You’ll document shortages, handle return items (RTS/RTV), follow brand SOPs, support stock counts, and maintain a high standard of personal hygiene and professional appearance.


  • Stocker (Fruits & Vegetables / FMCG)

As a Stocker, you will be responsible for ensuring all products are properly stocked, cleanly displayed, and rotated in accordance with FIFO principles. You will maintain hygiene and presentation standards within your section, assist customers with inquiries, and coordinate with the warehouse to ensure timely stock replenishment. Additionally, you will remove expired or damaged items, accurately record waste for inventory control, and maintain a professional appearance while delivering excellent customer service.

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Senior Visual Merchandiser

The Senior Visual Merchandiser is responsible for leading and driving visual merchandising standards across assigned stores, ensuring brand consistency, strong commercial presentation, and effective execution of seasonal and promotional campaigns for Homes R Us.

• Lead the planning and execution of visual merchandising strategies across assigned stores • Ensure full compliance with VM guidelines, POS standards, and brand direction • Drive seasonal campaigns, new launches, and major commercial events (e.g. Ramadan, Sale) • Develop and roll out VM guidelines, floor plans, and visual standards when required • Conduct store visits, audits, and floor walks to monitor VM execution and performance • Coach, guide, and train Associate Visual Merchandisers and store teams • Partner closely with Buying, Marketing, and Operations to support commercial objectives • Analyze sales performance and customer behavior to optimize visual presentation • Ensure visual standards are maintained consistently across all departments

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Graphic & Web Designer

The Graphic Designer at ACE, part of Al-Futtaim, plays a crucial role in driving the visual communication efforts of the brand. The role requires taking creative ideas from concept to execution across various digital and print platforms, thereby ensuring that the visual representation of marketing initiatives is both high-impact and consistent with our brand guidelines. Success in this role involves delivering compelling visuals that engage audiences and contribute to the overall marketing goals. Regular collaboration with cross-functional teams such as product and social media is essential to integrate visuals with broader campaign strategies. The Graphic Designer must stay informed on industry trends and continuously push the limits of creativity to maintain a competitive edge.

What You Will Do:

Visual Creation Design high-quality assets for social media, email marketing, website banners, advertisements, and print collateral such as brochures and signage. Prepare final press-ready files for print catalogue and optimize assets for digital use, ensuring technical accuracy and quality control.

Brand Stewardship Maintain and evolve our brand identity, ensuring all output is consistent with brand guidelines and visual standards.

Collaboration Work alongside social media and marketing team to brainstorm concepts for integrated campaigns. Coordinate with product teams to ensure designs align with product features and marketing strategy.

Trend Monitoring Stay up-to-date with industry trends, digital tools, and best practices to keep our brand's aesthetic fresh and competitive. Research competitor design strategies and implement insights for innovation.

General Responsibilities Ensure that all design work meets the required standards and is delivered on time. Participate in regular meetings with the marketing team to align on campaign objectives.

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Visual Merchandiser

Skills

A passionate and detail-oriented individual with proven experience in visual merchandising, preferably within the fashion retail sector. Strong creative vision with an understanding of commercial and brand impact.

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Production/Processing Helper (Meat Factory)


  • Perform precise cutting, trimming, and portioning of meat products according to established specifications and quality standards.
  • Maintain a clean and sanitary work environment, adhering to strict hygiene and sanitation guidelines.
  • Assist in the preparation and packaging of meat products, ensuring accurate labeling and proper handling.
  • Monitor production processes, identifying and addressing any bottlenecks or inefficiencies to maximize output.
  • Follow all safety regulations and guidelines, including the use of personal protective equipment (PPE).
  • Report any equipment malfunctions or safety hazards to the supervisor immediately.
  • Perform other duties as assigned by the supervisor, contributing to the overall success of the production process.

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HR Assistant / HR Recruiter

Recruitment:

Handle end-to-end recruitment for junior to mid-level positions Source candidates through Naukri, LinkedIn, job portals, and referrals Screen resumes, conduct initial interviews, and coordinate with hiring managers Schedule interviews and follow up with candidates Prepare offer letters and support joining formalities HR Operations & Onboarding: Coordinate employee onboarding and orientation Prepare and maintain employee files and HR documentation Assist with visa, medical, Emirates ID, and labor card processes Maintain HR records and update HR systems Support attendance, leave records, and payroll inputs Ensure compliance with UAE Labor Law and company policies

HR Operations & Onboarding: Coordinate employee onboarding and orientation Prepare and maintain employee files and HR documentation Assist with visa, medical, Emirates ID, and labor card processes Maintain HR records and update HR systems Support attendance, leave records, and payroll inputs Ensure compliance with UAE Labor Law and company policies

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Tailor Master

  • Design and create custom garments based on client specifications, ensuring a perfect fit through detailed measurements and adjustments.
  • Oversee the entire tailoring process, from fabric selection to final fittings, while maintaining high standards of quality and craftsmanship.
  • Train and mentor junior tailors, sharing advanced techniques and best practices to elevate their skills and efficiency.
  • Manage client consultations, translating their ideas and styles into practical designs that meet their needs and preferences.
  • Collaborate with fashion designers to produce unique pieces that align with current trends while maintaining classic tailoring techniques.
  • Implement quality control procedures to ensure all garments are free of defects and meet client expectations before delivery.
  • Maintain an organized workspace, ensuring tools and materials are kept in optimal condition for efficient tailoring operations.
  • Stay updated on the latest tailoring trends, fabrics, and techniques to continuously enhance service offerings and client satisfaction.
  • Prepare accurate quotes and timelines for projects, ensuring transparency and timely communication with clients throughout the process.
  • Utilize technology for pattern making and fitting simulations, integrating modern tools to improve precision and reduce waste.

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CRM Manager

The CRM Manager will be responsible for developing, executing, and optimizing customer relationship management initiatives across all brands. This role focuses on improving customer engagement, retention, and lifetime value through targeted communication, segmentation, and data-driven decision-making. The CRM Manager will work closely with marketing, retail, analytics, and tech teams to ensure seamless, personalized customer experiences across channels.

1. CRM Strategy & Execution

  • •Develop and implement CRM campaigns aligned with business goals and customer lifecycle stages.

  • Support brand-specific communication strategies to drive engagement, repeat visits, and retention.

  • Ensure consistent messaging across Email, SMS, WhatsApp, push notifications, and in-store CRM touchpoints.

2. Segmentation & Targeting

  • Create and refine customer segments based on demographics, behavior, RFM models, and buying patterns.

  • Identify dormant, lapsed, VIP, and high-potential customers to drive targeted outreach.

  • Work with analytics teams to improve segmentation logic and data quality.

3. Campaign Management

  • Plan, create, schedule, and execute end-to-end CRM campaigns (Email, SMS, WhatsApp).

  • Optimize copy, creative, and timing to maximize campaign performance.

  • Coordinate with marketing teams on seasonal campaigns (Ramadan, B2S, DSF, Black Friday, etc.).

4. Data & Performance Analysis

  • Monitor KPIs such as open rate, CTR, conversions, reactivation, and retention.

  • Analyze campaign results and share insights with actionable recommendations.

  • Manage CRM dashboards and generate weekly and monthly reports.

5. Customer Journey & Automation

  • Build and improve automated journey flows (welcome, post-purchase, win-back, abandoned browse/cart, replenishment).

  • Work with tech teams to ensure system accuracy, data flow, and automation logic.

6. Loyalty & Customer Value

  • Identify opportunities to increase repeat purchase rate, AOV, and lifetime value.

7. Cross-Functional Collaboration

  • Partner closely with marketing, retail operations, analytics, and e-commerce teams to ensure alignment on offers, messaging, and targeting.

  • Coordinate with store teams to support CRM activations and customer data capture.

8. Compliance & Data Hygiene

  • Ensure adherence to data privacy regulations and do-not-disturb (DND) rules.

  • Maintain clean and accurate customer databases.

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CRM Manager

The CRM Manager will be responsible for developing, executing, and optimizing customer relationship management initiatives across all brands. This role focuses on improving customer engagement, retention, and lifetime value through targeted communication, segmentation, and data-driven decision-making. The CRM Manager will work closely with marketing, retail, analytics, and tech teams to ensure seamless, personalized customer experiences across channels.

1. CRM Strategy & Execution

  • •Develop and implement CRM campaigns aligned with business goals and customer lifecycle stages.

  • Support brand-specific communication strategies to drive engagement, repeat visits, and retention.

  • Ensure consistent messaging across Email, SMS, WhatsApp, push notifications, and in-store CRM touchpoints.

2. Segmentation & Targeting

  • Create and refine customer segments based on demographics, behavior, RFM models, and buying patterns.

  • Identify dormant, lapsed, VIP, and high-potential customers to drive targeted outreach.

  • Work with analytics teams to improve segmentation logic and data quality.

3. Campaign Management

  • Plan, create, schedule, and execute end-to-end CRM campaigns (Email, SMS, WhatsApp).

  • Optimize copy, creative, and timing to maximize campaign performance.

  • Coordinate with marketing teams on seasonal campaigns (Ramadan, B2S, DSF, Black Friday, etc.).

4. Data & Performance Analysis

  • Monitor KPIs such as open rate, CTR, conversions, reactivation, and retention.

  • Analyze campaign results and share insights with actionable recommendations.

  • Manage CRM dashboards and generate weekly and monthly reports.

5. Customer Journey & Automation

  • Build and improve automated journey flows (welcome, post-purchase, win-back, abandoned browse/cart, replenishment).

  • Work with tech teams to ensure system accuracy, data flow, and automation logic.

6. Loyalty & Customer Value

  • Identify opportunities to increase repeat purchase rate, AOV, and lifetime value.

7. Cross-Functional Collaboration

  • Partner closely with marketing, retail operations, analytics, and e-commerce teams to ensure alignment on offers, messaging, and targeting.

  • Coordinate with store teams to support CRM activations and customer data capture.

8. Compliance & Data Hygiene

  • Ensure adherence to data privacy regulations and do-not-disturb (DND) rules.

  • Maintain clean and accurate customer databases.

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Store Manager, Assistant Store Manager, Supervisor

An International Woman Clothing Brands in Abu Dhabi & Kuwait hiring:

-Female Store Manager for Abu Dhabi

-Female Assistant store manager for Abu Dhabi & Kuwait

-Female supervisor for Abu Dhabi & Kuwait

employment wants.