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Telephone operators

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To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, courteous, alert and helpful at all times. 5. To answer a call within three rings. 6. To attend all incoming/outgoing calls with accuracy and courtesy. 7. To observe instructions if any, from a guest before connecting the call. 8. To ensure that calls are properly connected. 9. To be polite and patient while talking to a guest. 10. To know extensions of all staff and executives along with their designations. 11. To know names of all restaurants, their timings and types of cuisines served. 12. To have knowledge about the workings of different department and their locations. 13. To read the instructions book, Banquet function list, Chambers function list daily.



 

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Customer Service Executive

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Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Agent

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Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Officer

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Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

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Customer Care

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Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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Call Center Supervisor

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We are looking to recruit an experienced Call Centre Supervisor to manage a team of Call Centre Agents within Dubai.The main responsibilities of the role are as follows:Develop the monthly shift schedule and ensure the proper allocation of resources according to projected activitiesHandle inbound and outbound requests in case of overflow and respond to customer inquiries in accordance with established service level agreements within assigned operational companies (respond to customer emails, letters)Handle escalated calls and be available when agents appear to need assistanceMonitor closely and quality assess inbound calls, outbound calls, email responses and data capture (target based)Keep track of attendance, daily statistics, paid time off, sick leave etc and manage the team accordingly. Be visible to answer questionsExperience:The ideal candidate will have the following skills and experience:Experience in Customer Service and/or Call CentreExperience in Managing a teamExcellent English language skills (written and oral)Computer and telephone skillsAttention to detailQualifications:University or College Degree experienceRequirements:2 - 3 Years

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Customer Service Agent

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We are seeking customer service professionals to join our Dubai team, to deliver a safe, reliable, world class, customer focused service. In this role you will roving around the Dubai System (DTAS) engaging with customers and responding to incidents. This role offers exciting career opportunities in to Tram Driving. Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Manager

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Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; delivering best customer service by complying with international logistics rules and regulations in shipping processes. Duties and Responsibilities:-Leading & supervising a team of customer service staff -Training staff to deliver a high standard of customer service in international logistics and documentation compliance-Supervising the staff to ensure they follow the processes.-Motivating customer service team to achieve the best results-Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.-Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.-Achieves customer service objectives by contributing tocustomer service information and recommendations to strategic plans and review of process and re-designing processes ; preparing and completing action plans; implementing, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.-Ability to review the contracts; memorandum of understanding,Letter of Credits and other payment terms in order to secure the benefits of the organization.-Determines customer service requirements by maintaining contact with customers; benchmarking best practices; analyzing information and applications;-Establishing and communicating service metrics; monitoring and analyzing results; implementing changes

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Customer Service Manager

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working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

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Call Center Executive

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Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned

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Editorial Office Manager

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Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.

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Receptionist

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Receptionist cum secretary is required for a company in Dubai.
She should have experience running a reception, doing secretarial work, and knowledgeable about law. Good command in English
Female and single applicants only.
Presentable and professional
package will be discussed during the interview for successful candidates.
please send your detailed CV with photo, your visa status, and your package expectations.

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Credit Manager

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? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any etc.
? Experience of closing 35 complaints of customers within a day.
? Experience handling tools like Live Person, Live Engaged, Icare, Nasp.
? Experience of working on two computers simultaneously for 7 hours daily.

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Call Center Executive

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Immediate Multiple Openings for Arabic, English speaking Customer Service Associate, Tele Sales Associates and Tele Marketing Associates.

Must have atleast 2 years of Experience working in Customer Service Industry.

Should be fluent in Arabic and/ or English.

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Customer Service Executive

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JOB TITLE:
Community Associate - 16611BR

Job Title: Community Associate
Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Telemarketing

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We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

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Receptionist

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New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%).

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Call Center Agent

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Education and Experience
• College Level
• Proficient in relevant computer applications and call center systems
• Previous experience within a call centre environment would be an advantage
• Good typing skills
• Knowledge of sales principles and methods
• Required language skills – English and English/Arabic
• Possess strong verbal communication skills, negotiation skills and adaptability

We require the following:

3 x Arabic/English speaking Representatives
3 x British Nationality/Educated Representatives
3 x English speaking Representatives with previous Call Centre experience
1 x Arabic/English speaking Supervisor with previous Call Centre experience.

We are offering a basic salary plus good commission structure

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Receptionist

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Receives and directs guests to appropriate locations and parties. Maintains a guest log and issues badges when necessary. Notifies personnel of guest arrival. Requires use of company intranet, telecom networks and other computer-based systems. Additional duties may include filing, sorting, mail distribution and completing special clerical projects. May perform related clerical work such as word processing.

Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice.

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Cleaning Supervisor

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You will have to manage the cleanness of the villa, cooking and laundry, all applications are welcome

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Customer Service Executive

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Job Title:
Community Associate - 16107BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

The Role:
To look after every customer in your community professionally

Regus People
You thrive working with a team of people and make customers a priority

Customer Service
You are well organised and ensure customer requirements are delivered

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Customer Service Agent

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JOB TITLE:
Community Associate - 15882BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Receptionist

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POSITION SUMMARY:

Clubhouse receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills ( speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.

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Customer Care

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GE computers is a leading IT Solutions firm in Dubai.

We are currently looking to recruit a Male Customer Service Representative on part time basis (long term job assured) to be a part of our Business. He must have good communications skills with good spoken Hindi and if he has additional knowledge of a bit of English & other south Indian languages would be a plus. Good interpersonal and communication skills are needed. Must be on her own visa. Timings will be 6 pm - 10 pm ( 3/4 days a week ). Freshers are also welcome.

Job Type: Part-time

Salary: AED 500.00 to AED 1,000.00 /month

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Office Administrator

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We are looking for a Data entry operator to update and maintain information on our company databases and computer systems.

Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and data manager. Previous experience as a data entry clerk or similar position will be considered an advantage.

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Customer Care Executives

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A customer care executive will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**SPONSORED APPLICANTS ONLY PLEASE**

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Customer Service Coordinator

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Marriott Hotel urgently requires the services of qualified and hard working persons for immediate job placement to fill various vacant positions such as:

Store Keeper
Continental/Intercontinental Dishes Cook & Chef
Account Manager
Accountant
Account Auditor
Cashier
Banquet Sales Executive
Banquet Sales Coordinator
Casino F&B Bar Captain
Waiter/Waitress
Bartender
Host/Hostess
Assistant Manager Of Front Office
Receptionist
Casino & F&B Floor Manager
Casino F&B Bar Supervisor
Casino F&B Washer
Service Stylist
Door Person
Lobby Assistant
Part-Time Guest Relations Assistant
First Aid Warder
Qualified Nurses
Assistant Floor Housekeeper
Commis
Housekeeping Services Coordinator
Room Attendant
Cleaner
Security Personnel
Mechanical Engineer
Marketing Assistant
Marketing Adviser
Business Analyst
Café Attendant
Café Manager
Computer Operator
Internet Service Expert
Photography
Conference & Banqueting Operations Manager
Demi Chef De Partie
Chef De Partie
Foreign/International Language Translators And Teachers
Reservations Clerk
Reservation Manager
Beauty Therapist
Masseur/MassaGist
Spa Receptionist
Electrical Engineer and
Food & Beverage Team Members

Qualified and interested applicants should forward their Resume/CV via email for review and consideration.

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Assistant Chef

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Assistant Chef are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.

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Store Keeper

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Store Keepers are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.

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Telephone operators

To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, courteous, alert and helpful at all times. 5. To answer a call within three rings. 6. To attend all incoming/outgoing calls with accuracy and courtesy. 7. To observe instructions if any, from a guest before connecting the call. 8. To ensure that calls are properly connected. 9. To be polite and patient while talking to a guest. 10. To know extensions of all staff and executives along with their designations. 11. To know names of all restaurants, their timings and types of cuisines served. 12. To have knowledge about the workings of different department and their locations. 13. To read the instructions book, Banquet function list, Chambers function list daily.



 

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Customer Service Executive

Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Agent

Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Officer

Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

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Customer Care

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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Call Center Supervisor

We are looking to recruit an experienced Call Centre Supervisor to manage a team of Call Centre Agents within Dubai.The main responsibilities of the role are as follows:Develop the monthly shift schedule and ensure the proper allocation of resources according to projected activitiesHandle inbound and outbound requests in case of overflow and respond to customer inquiries in accordance with established service level agreements within assigned operational companies (respond to customer emails, letters)Handle escalated calls and be available when agents appear to need assistanceMonitor closely and quality assess inbound calls, outbound calls, email responses and data capture (target based)Keep track of attendance, daily statistics, paid time off, sick leave etc and manage the team accordingly. Be visible to answer questionsExperience:The ideal candidate will have the following skills and experience:Experience in Customer Service and/or Call CentreExperience in Managing a teamExcellent English language skills (written and oral)Computer and telephone skillsAttention to detailQualifications:University or College Degree experienceRequirements:2 - 3 Years

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Customer Service Agent

We are seeking customer service professionals to join our Dubai team, to deliver a safe, reliable, world class, customer focused service. In this role you will roving around the Dubai System (DTAS) engaging with customers and responding to incidents. This role offers exciting career opportunities in to Tram Driving. Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Service Manager

Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; delivering best customer service by complying with international logistics rules and regulations in shipping processes. Duties and Responsibilities:-Leading & supervising a team of customer service staff -Training staff to deliver a high standard of customer service in international logistics and documentation compliance-Supervising the staff to ensure they follow the processes.-Motivating customer service team to achieve the best results-Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.-Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.-Achieves customer service objectives by contributing tocustomer service information and recommendations to strategic plans and review of process and re-designing processes ; preparing and completing action plans; implementing, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.-Ability to review the contracts; memorandum of understanding,Letter of Credits and other payment terms in order to secure the benefits of the organization.-Determines customer service requirements by maintaining contact with customers; benchmarking best practices; analyzing information and applications;-Establishing and communicating service metrics; monitoring and analyzing results; implementing changes

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Customer Service Manager

working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

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Call Center Executive

Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned

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Editorial Office Manager

Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.

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Receptionist

Receptionist cum secretary is required for a company in Dubai.
She should have experience running a reception, doing secretarial work, and knowledgeable about law. Good command in English
Female and single applicants only.
Presentable and professional
package will be discussed during the interview for successful candidates.
please send your detailed CV with photo, your visa status, and your package expectations.

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Credit Manager

? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any etc.
? Experience of closing 35 complaints of customers within a day.
? Experience handling tools like Live Person, Live Engaged, Icare, Nasp.
? Experience of working on two computers simultaneously for 7 hours daily.

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Call Center Executive

Immediate Multiple Openings for Arabic, English speaking Customer Service Associate, Tele Sales Associates and Tele Marketing Associates.

Must have atleast 2 years of Experience working in Customer Service Industry.

Should be fluent in Arabic and/ or English.

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Customer Service Executive

JOB TITLE:
Community Associate - 16611BR

Job Title: Community Associate
Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Telemarketing

We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

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Receptionist

New progressive salon concept coming up in JLT. Looking for energetic, enthusiastic, diligent and customer-oriented front desk receptionist. Good starting salary is offered (6500 aed) with an opportunity to increase it based on sales (1%).

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Call Center Agent

Education and Experience
• College Level
• Proficient in relevant computer applications and call center systems
• Previous experience within a call centre environment would be an advantage
• Good typing skills
• Knowledge of sales principles and methods
• Required language skills – English and English/Arabic
• Possess strong verbal communication skills, negotiation skills and adaptability

We require the following:

3 x Arabic/English speaking Representatives
3 x British Nationality/Educated Representatives
3 x English speaking Representatives with previous Call Centre experience
1 x Arabic/English speaking Supervisor with previous Call Centre experience.

We are offering a basic salary plus good commission structure

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Receptionist

Receives and directs guests to appropriate locations and parties. Maintains a guest log and issues badges when necessary. Notifies personnel of guest arrival. Requires use of company intranet, telecom networks and other computer-based systems. Additional duties may include filing, sorting, mail distribution and completing special clerical projects. May perform related clerical work such as word processing.

Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice.

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Cleaning Supervisor

You will have to manage the cleanness of the villa, cooking and laundry, all applications are welcome

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Customer Service Executive

Job Title:
Community Associate - 16107BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

The Role:
To look after every customer in your community professionally

Regus People
You thrive working with a team of people and make customers a priority

Customer Service
You are well organised and ensure customer requirements are delivered

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Customer Service Agent

JOB TITLE:
Community Associate - 15882BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Receptionist


POSITION SUMMARY:

Clubhouse receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills ( speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.

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Customer Care

GE computers is a leading IT Solutions firm in Dubai.

We are currently looking to recruit a Male Customer Service Representative on part time basis (long term job assured) to be a part of our Business. He must have good communications skills with good spoken Hindi and if he has additional knowledge of a bit of English & other south Indian languages would be a plus. Good interpersonal and communication skills are needed. Must be on her own visa. Timings will be 6 pm - 10 pm ( 3/4 days a week ). Freshers are also welcome.

Job Type: Part-time

Salary: AED 500.00 to AED 1,000.00 /month

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Office Administrator

We are looking for a Data entry operator to update and maintain information on our company databases and computer systems.

Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and data manager. Previous experience as a data entry clerk or similar position will be considered an advantage.

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Customer Care Executives

A customer care executive will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**SPONSORED APPLICANTS ONLY PLEASE**

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Customer Service Coordinator

Marriott Hotel urgently requires the services of qualified and hard working persons for immediate job placement to fill various vacant positions such as:

Store Keeper
Continental/Intercontinental Dishes Cook & Chef
Account Manager
Accountant
Account Auditor
Cashier
Banquet Sales Executive
Banquet Sales Coordinator
Casino F&B Bar Captain
Waiter/Waitress
Bartender
Host/Hostess
Assistant Manager Of Front Office
Receptionist
Casino & F&B Floor Manager
Casino F&B Bar Supervisor
Casino F&B Washer
Service Stylist
Door Person
Lobby Assistant
Part-Time Guest Relations Assistant
First Aid Warder
Qualified Nurses
Assistant Floor Housekeeper
Commis
Housekeeping Services Coordinator
Room Attendant
Cleaner
Security Personnel
Mechanical Engineer
Marketing Assistant
Marketing Adviser
Business Analyst
Café Attendant
Café Manager
Computer Operator
Internet Service Expert
Photography
Conference & Banqueting Operations Manager
Demi Chef De Partie
Chef De Partie
Foreign/International Language Translators And Teachers
Reservations Clerk
Reservation Manager
Beauty Therapist
Masseur/MassaGist
Spa Receptionist
Electrical Engineer and
Food & Beverage Team Members

Qualified and interested applicants should forward their Resume/CV via email for review and consideration.

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Assistant Chef

Assistant Chef are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.

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Store Keeper

Store Keepers are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.