The largest job portal in the Middle East
Apply now, over 12,000 jobs available

Showing 1 to 30 of 136 Entries
img

Telephone operators

More Details

To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, courteous, alert and helpful at all times. 5. To answer a call within three rings. 6. To attend all incoming/outgoing calls with accuracy and courtesy. 7. To observe instructions if any, from a guest before connecting the call. 8. To ensure that calls are properly connected. 9. To be polite and patient while talking to a guest. 10. To know extensions of all staff and executives along with their designations. 11. To know names of all restaurants, their timings and types of cuisines served. 12. To have knowledge about the workings of different department and their locations. 13. To read the instructions book, Banquet function list, Chambers function list daily.



 

img

Customer Service Agent

More Details

Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

img

Customer Care Executives

More Details

Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Minimum 2 years of call center experience
- Good command of English Language is a MUST

Interested qualified candidates may come for a walk-in interviews with an updated CV.

img

Customer Service Officer

More Details

Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

img

Customer Care

More Details

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

img

Call Center Supervisor

More Details

We are looking to recruit an experienced Call Centre Supervisor to manage a team of Call Centre Agents within Dubai.The main responsibilities of the role are as follows:Develop the monthly shift schedule and ensure the proper allocation of resources according to projected activitiesHandle inbound and outbound requests in case of overflow and respond to customer inquiries in accordance with established service level agreements within assigned operational companies (respond to customer emails, letters)Handle escalated calls and be available when agents appear to need assistanceMonitor closely and quality assess inbound calls, outbound calls, email responses and data capture (target based)Keep track of attendance, daily statistics, paid time off, sick leave etc and manage the team accordingly. Be visible to answer questionsExperience:The ideal candidate will have the following skills and experience:Experience in Customer Service and/or Call CentreExperience in Managing a teamExcellent English language skills (written and oral)Computer and telephone skillsAttention to detailQualifications:University or College Degree experienceRequirements:2 - 3 Years

img

Customer Service Manager

More Details

Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; delivering best customer service by complying with international logistics rules and regulations in shipping processes. Duties and Responsibilities:-Leading & supervising a team of customer service staff -Training staff to deliver a high standard of customer service in international logistics and documentation compliance-Supervising the staff to ensure they follow the processes.-Motivating customer service team to achieve the best results-Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.-Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.-Achieves customer service objectives by contributing tocustomer service information and recommendations to strategic plans and review of process and re-designing processes ; preparing and completing action plans; implementing, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.-Ability to review the contracts; memorandum of understanding,Letter of Credits and other payment terms in order to secure the benefits of the organization.-Determines customer service requirements by maintaining contact with customers; benchmarking best practices; analyzing information and applications;-Establishing and communicating service metrics; monitoring and analyzing results; implementing changes

img

Customer Service Manager

More Details

working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

img

Customer Service Officer

More Details

Purpose:
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.
Responsibility:
? Adhering to the call centre procedures and policies at all time.
? For working rotational 24/7 shifts at central and site call centre**
? Answer inbound calls as well as assist customers who have specific inquires.
? Transfer of calls to specific departments depending on the client/customer?s requirement
? Professionally handle the customer call as per the company standard.
? Accurately logging the customer call in CAFM system.
? Handle, follow up and resolve customer complaints.
? Provide customers with product and service information.
? Identify and escalate priority issues.
? Route calls to appropriate resource.
? Follow up customer calls where necessary.
? Provide personalized customer service to the highest level.
? Prepare various reports on service request, incidents & work orders for the execution team.
? Prepare and circulate aging, monthly & daily reports to the Execution Team.
? Support functionality for preparation of CAFM data.
? Validating the service report from the execution.

img

Customer Service Representative

More Details

Essential Duties and Responsibilities ? Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. ? Provide support to regional team and Sales & Customer Service division. ? Collect, analyze and report customer feedback on products and services to ensure customer satisfaction. ? Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details. ? Plan and organize customer visits, conferences, seminars, training and other marketing and sales activities. ? Review individual CSR metrics to identify and implement improvements. ? Communicate clearly and positively with internal and external customers. ? Continuously identify, measure, follow and improve customer service area processes. ? Understand, create, simplify processes. ? Other duties as assigned. salary 6000 AED PER MONTH

img

Editorial Office Manager

More Details

Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.

img

Sales

More Details

The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs. Candidates with a background in sales who are analytically minded and motivated will do well in this role.


Sales Officer Responsibilities:
Organising sales visits.
Visiting customers and potential customers.
Negotiating contracts.
Achieving growth and hitting sales targets.
Designing and implementing a strategic sales plan that expands company’s customer base and ensures its strong presence.
Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
Contributing to team effort by accomplishing related results as needed.
Identifying emerging markets and market shifts while being fully aware of new competition status.


Requirements and Skills:
Highly motivated with a drive to succeed and a passion for sales.
A Bachelor Degree in Business Administration or equivalent is required.
Minimum 5 years of experience in the field.
Relevant industry experience is a plus. (Previous background in Services Companies).
English Language is a must.
Presentation Skills.
Client Relationships.
Negotiation skills.
Prospecting Skills.
Meeting Sales Goals.
Sales Planning.
Salary + benefits: 10000 to 12000 AED + transportation + other benefits

img

Customer Service Officer

More Details

Customer Service Officer needed. Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.

img

Customer Care Executives

More Details

Spot Offer for Flipkart Process_Hindi+English
? Process: Inbound Process(Flipkart)
? Qualification: 10th Pass, PUC and Any Graduates
? Languages: Hindi+English
? Salary: 9K to 11K
? Shift Timing: 9.30AM to 6.30PM
? Working Days: 6Days



img

Sales Consultant

More Details

We are looking for experienced Skilled Migration Consultant with minimum 1 year of experience.

Job Description:

Make calls
Meet clients and do the counsellings
Achieve monthly targets assigned
Able to manage database provided for future task

Basic Skills Required:

Confident and presentable
Good communication skills
Open for tele calling
Able to handle work
Team player

Send your cv

img

Credit Manager

More Details

? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any etc.
? Experience of closing 35 complaints of customers within a day.
? Experience handling tools like Live Person, Live Engaged, Icare, Nasp.
? Experience of working on two computers simultaneously for 7 hours daily.

img

Customer Service Executive

More Details

JOB TITLE:
Community Associate - 16611BR

Job Title: Community Associate
Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

img

Telemarketing

More Details

We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

img

Cleaning Supervisor

More Details

You will have to manage the cleanness of the villa, cooking and laundry, all applications are welcome

img

Media Executive

More Details

Responsibilities:
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Set up and optimize company pages within each platform to increase the visibility of company’s social content.
• Moderate all user-generated content in line with the moderation policy for each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.

Requirements
• Must be certified in google analytics, with codeing background, and competent in google image search.
• Proven working experience in social media marketing or as a digital media specialist
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and good understanding of major marketing channels
• Positive attitude, detail and customer oriented with good multitasking and organizational ability
• Fluency in English
• BS in Communications, Marketing, Business, New Media or Public Relations

img

Customer Service Agent

More Details

JOB TITLE:
Community Associate - 15882BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

img

Receptionist

More Details


POSITION SUMMARY:

Clubhouse receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills ( speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.

img

Customer Care

More Details

GE computers is a leading IT Solutions firm in Dubai.

We are currently looking to recruit a Male Customer Service Representative on part time basis (long term job assured) to be a part of our Business. He must have good communications skills with good spoken Hindi and if he has additional knowledge of a bit of English & other south Indian languages would be a plus. Good interpersonal and communication skills are needed. Must be on her own visa. Timings will be 6 pm - 10 pm ( 3/4 days a week ). Freshers are also welcome.

Job Type: Part-time

Salary: AED 500.00 to AED 1,000.00 /month

img

Office Administrator

More Details

We are looking for a Data entry operator to update and maintain information on our company databases and computer systems.

Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and data manager. Previous experience as a data entry clerk or similar position will be considered an advantage.

img

Customer Service Coordinator

More Details

Marriott Hotel urgently requires the services of qualified and hard working persons for immediate job placement to fill various vacant positions such as:

Store Keeper
Continental/Intercontinental Dishes Cook & Chef
Account Manager
Accountant
Account Auditor
Cashier
Banquet Sales Executive
Banquet Sales Coordinator
Casino F&B Bar Captain
Waiter/Waitress
Bartender
Host/Hostess
Assistant Manager Of Front Office
Receptionist
Casino & F&B Floor Manager
Casino F&B Bar Supervisor
Casino F&B Washer
Service Stylist
Door Person
Lobby Assistant
Part-Time Guest Relations Assistant
First Aid Warder
Qualified Nurses
Assistant Floor Housekeeper
Commis
Housekeeping Services Coordinator
Room Attendant
Cleaner
Security Personnel
Mechanical Engineer
Marketing Assistant
Marketing Adviser
Business Analyst
Café Attendant
Café Manager
Computer Operator
Internet Service Expert
Photography
Conference & Banqueting Operations Manager
Demi Chef De Partie
Chef De Partie
Foreign/International Language Translators And Teachers
Reservations Clerk
Reservation Manager
Beauty Therapist
Masseur/MassaGist
Spa Receptionist
Electrical Engineer and
Food & Beverage Team Members

Qualified and interested applicants should forward their Resume/CV via email for review and consideration.

img

Assistant Chef

More Details

Assistant Chef are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.

img

Business Analyst

More Details

Business Analyst are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.

img

PR Officer

More Details

Coordinate immigration, labour department, government & municipality work for company and the Sheikh.

PRO (Mandoop) - who can read, write & speak English & Arabic fluently with more than 8 years experience in Dubai.

img

Call Center Agent

More Details

o Handle inbound and outbound requests via multiple channel (phone, e-mail, mail)
o Have the brand culture and knowledge to respond with service excellence to all types of questions
o Collect and handle personal information with care and respect (confidentiality)

img

Call Center Supervisor

More Details

Membership managers usually need previous sales experience, including sales management experience. They must be self-motivated, since they are expected to motivate their team. Communication skills are important; must be able to explain ideas to team members and must also communicate with customers.

Responsible for hiring and training a sales team and evaluating the performance of these sales teams. The effectiveness of the sales teams is driven by coaching and motivational speaking.

img

Telephone operators

To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, courteous, alert and helpful at all times. 5. To answer a call within three rings. 6. To attend all incoming/outgoing calls with accuracy and courtesy. 7. To observe instructions if any, from a guest before connecting the call. 8. To ensure that calls are properly connected. 9. To be polite and patient while talking to a guest. 10. To know extensions of all staff and executives along with their designations. 11. To know names of all restaurants, their timings and types of cuisines served. 12. To have knowledge about the workings of different department and their locations. 13. To read the instructions book, Banquet function list, Chambers function list daily.



 

img

Customer Service Agent

Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

img

Customer Care Executives

Communicate with customers through calls / emails and assist them with their inquiries.
- Redirect calls / emails to the concerned departments.
- Register complains on the allocated system to get the concerned department to contact the customer.
- Minimum 2 years of call center experience
- Good command of English Language is a MUST

Interested qualified candidates may come for a walk-in interviews with an updated CV.

img

Customer Service Officer

Communicates and coordinates with clients, insurance companies and sales team to process applications and sends updates ? Updates and monitors the customer?s profile in our Database ? Proper filing and updating of our customer?s documents/requirements ? Provides excellent customer service to clients and support to our sales team ? Provides accurate and timely response to both clients and insurance companies

img

Customer Care

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

img

Call Center Supervisor

We are looking to recruit an experienced Call Centre Supervisor to manage a team of Call Centre Agents within Dubai.The main responsibilities of the role are as follows:Develop the monthly shift schedule and ensure the proper allocation of resources according to projected activitiesHandle inbound and outbound requests in case of overflow and respond to customer inquiries in accordance with established service level agreements within assigned operational companies (respond to customer emails, letters)Handle escalated calls and be available when agents appear to need assistanceMonitor closely and quality assess inbound calls, outbound calls, email responses and data capture (target based)Keep track of attendance, daily statistics, paid time off, sick leave etc and manage the team accordingly. Be visible to answer questionsExperience:The ideal candidate will have the following skills and experience:Experience in Customer Service and/or Call CentreExperience in Managing a teamExcellent English language skills (written and oral)Computer and telephone skillsAttention to detailQualifications:University or College Degree experienceRequirements:2 - 3 Years

img

Customer Service Manager

Managing Customer Service Team by providing effective and efficient services to all internal and external customers in Middle East and Africa; implementing and improving the organization policies; delivering best customer service by complying with international logistics rules and regulations in shipping processes. Duties and Responsibilities:-Leading & supervising a team of customer service staff -Training staff to deliver a high standard of customer service in international logistics and documentation compliance-Supervising the staff to ensure they follow the processes.-Motivating customer service team to achieve the best results-Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.-Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.-Achieves customer service objectives by contributing tocustomer service information and recommendations to strategic plans and review of process and re-designing processes ; preparing and completing action plans; implementing, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.-Ability to review the contracts; memorandum of understanding,Letter of Credits and other payment terms in order to secure the benefits of the organization.-Determines customer service requirements by maintaining contact with customers; benchmarking best practices; analyzing information and applications;-Establishing and communicating service metrics; monitoring and analyzing results; implementing changes

img

Customer Service Manager

working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

img

Customer Service Officer

Purpose:
To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.
Responsibility:
? Adhering to the call centre procedures and policies at all time.
? For working rotational 24/7 shifts at central and site call centre**
? Answer inbound calls as well as assist customers who have specific inquires.
? Transfer of calls to specific departments depending on the client/customer?s requirement
? Professionally handle the customer call as per the company standard.
? Accurately logging the customer call in CAFM system.
? Handle, follow up and resolve customer complaints.
? Provide customers with product and service information.
? Identify and escalate priority issues.
? Route calls to appropriate resource.
? Follow up customer calls where necessary.
? Provide personalized customer service to the highest level.
? Prepare various reports on service request, incidents & work orders for the execution team.
? Prepare and circulate aging, monthly & daily reports to the Execution Team.
? Support functionality for preparation of CAFM data.
? Validating the service report from the execution.

img

Customer Service Representative

Essential Duties and Responsibilities ? Support and promote sales and marketing activities by maintaining regular contact with representatives/distributors and customers. ? Provide support to regional team and Sales & Customer Service division. ? Collect, analyze and report customer feedback on products and services to ensure customer satisfaction. ? Prepare bids and quotations, enter RMAs and orders and monitor order status. Assist with monitoring past due accounts and obtaining customer credit details. ? Plan and organize customer visits, conferences, seminars, training and other marketing and sales activities. ? Review individual CSR metrics to identify and implement improvements. ? Communicate clearly and positively with internal and external customers. ? Continuously identify, measure, follow and improve customer service area processes. ? Understand, create, simplify processes. ? Other duties as assigned. salary 6000 AED PER MONTH

img

Editorial Office Manager

Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.

img

Sales

The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs. Candidates with a background in sales who are analytically minded and motivated will do well in this role.


Sales Officer Responsibilities:
Organising sales visits.
Visiting customers and potential customers.
Negotiating contracts.
Achieving growth and hitting sales targets.
Designing and implementing a strategic sales plan that expands company’s customer base and ensures its strong presence.
Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
Contributing to team effort by accomplishing related results as needed.
Identifying emerging markets and market shifts while being fully aware of new competition status.


Requirements and Skills:
Highly motivated with a drive to succeed and a passion for sales.
A Bachelor Degree in Business Administration or equivalent is required.
Minimum 5 years of experience in the field.
Relevant industry experience is a plus. (Previous background in Services Companies).
English Language is a must.
Presentation Skills.
Client Relationships.
Negotiation skills.
Prospecting Skills.
Meeting Sales Goals.
Sales Planning.
Salary + benefits: 10000 to 12000 AED + transportation + other benefits

img

Customer Service Officer

Customer Service Officer needed. Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.

img

Customer Care Executives

Spot Offer for Flipkart Process_Hindi+English
? Process: Inbound Process(Flipkart)
? Qualification: 10th Pass, PUC and Any Graduates
? Languages: Hindi+English
? Salary: 9K to 11K
? Shift Timing: 9.30AM to 6.30PM
? Working Days: 6Days



img

Sales Consultant

We are looking for experienced Skilled Migration Consultant with minimum 1 year of experience.

Job Description:

Make calls
Meet clients and do the counsellings
Achieve monthly targets assigned
Able to manage database provided for future task

Basic Skills Required:

Confident and presentable
Good communication skills
Open for tele calling
Able to handle work
Team player

Send your cv

img

Credit Manager

? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any etc.
? Experience of closing 35 complaints of customers within a day.
? Experience handling tools like Live Person, Live Engaged, Icare, Nasp.
? Experience of working on two computers simultaneously for 7 hours daily.

img

Customer Service Executive

JOB TITLE:
Community Associate - 16611BR

Job Title: Community Associate
Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

img

Telemarketing

We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

img

Cleaning Supervisor

You will have to manage the cleanness of the villa, cooking and laundry, all applications are welcome

img

Media Executive

Responsibilities:
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Set up and optimize company pages within each platform to increase the visibility of company’s social content.
• Moderate all user-generated content in line with the moderation policy for each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.

Requirements
• Must be certified in google analytics, with codeing background, and competent in google image search.
• Proven working experience in social media marketing or as a digital media specialist
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and good understanding of major marketing channels
• Positive attitude, detail and customer oriented with good multitasking and organizational ability
• Fluency in English
• BS in Communications, Marketing, Business, New Media or Public Relations

img

Customer Service Agent

JOB TITLE:
Community Associate - 15882BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

img

Receptionist


POSITION SUMMARY:

Clubhouse receptionist will take residents and visitors needs and request. The candidate must possess excellent English skills ( speaking and writing), computer literate. The candidate need to be proactive, polite, welcoming and friendly. Must understand the value of excellent customer service and resident satisfaction. The Receptionist will report to the community manager and work closely with the facility management to ensure prompt responses to residents and visitors inquiries.

img

Customer Care

GE computers is a leading IT Solutions firm in Dubai.

We are currently looking to recruit a Male Customer Service Representative on part time basis (long term job assured) to be a part of our Business. He must have good communications skills with good spoken Hindi and if he has additional knowledge of a bit of English & other south Indian languages would be a plus. Good interpersonal and communication skills are needed. Must be on her own visa. Timings will be 6 pm - 10 pm ( 3/4 days a week ). Freshers are also welcome.

Job Type: Part-time

Salary: AED 500.00 to AED 1,000.00 /month

img

Office Administrator

We are looking for a Data entry operator to update and maintain information on our company databases and computer systems.

Data entry operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and data manager. Previous experience as a data entry clerk or similar position will be considered an advantage.

img

Customer Service Coordinator

Marriott Hotel urgently requires the services of qualified and hard working persons for immediate job placement to fill various vacant positions such as:

Store Keeper
Continental/Intercontinental Dishes Cook & Chef
Account Manager
Accountant
Account Auditor
Cashier
Banquet Sales Executive
Banquet Sales Coordinator
Casino F&B Bar Captain
Waiter/Waitress
Bartender
Host/Hostess
Assistant Manager Of Front Office
Receptionist
Casino & F&B Floor Manager
Casino F&B Bar Supervisor
Casino F&B Washer
Service Stylist
Door Person
Lobby Assistant
Part-Time Guest Relations Assistant
First Aid Warder
Qualified Nurses
Assistant Floor Housekeeper
Commis
Housekeeping Services Coordinator
Room Attendant
Cleaner
Security Personnel
Mechanical Engineer
Marketing Assistant
Marketing Adviser
Business Analyst
Café Attendant
Café Manager
Computer Operator
Internet Service Expert
Photography
Conference & Banqueting Operations Manager
Demi Chef De Partie
Chef De Partie
Foreign/International Language Translators And Teachers
Reservations Clerk
Reservation Manager
Beauty Therapist
Masseur/MassaGist
Spa Receptionist
Electrical Engineer and
Food & Beverage Team Members

Qualified and interested applicants should forward their Resume/CV via email for review and consideration.

img

Assistant Chef

Assistant Chef are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.

img

Business Analyst

Business Analyst are urgently needed at Marriott Hotel. Qualified and interested persons are required to forward their Resume/CV for immediate application consideration.

img

PR Officer

Coordinate immigration, labour department, government & municipality work for company and the Sheikh.

PRO (Mandoop) - who can read, write & speak English & Arabic fluently with more than 8 years experience in Dubai.

img

Call Center Agent

o Handle inbound and outbound requests via multiple channel (phone, e-mail, mail)
o Have the brand culture and knowledge to respond with service excellence to all types of questions
o Collect and handle personal information with care and respect (confidentiality)

img

Call Center Supervisor

Membership managers usually need previous sales experience, including sales management experience. They must be self-motivated, since they are expected to motivate their team. Communication skills are important; must be able to explain ideas to team members and must also communicate with customers.

Responsible for hiring and training a sales team and evaluating the performance of these sales teams. The effectiveness of the sales teams is driven by coaching and motivational speaking.