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Customer Service Manager

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working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

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IT Manager

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- Performance manage all nominated test locations
- Handle disciplinary actions and site terminations
- Ensure compliance with policies, practices and procedures
- Ensure the security of exams and the environment
- Conduct regular test centre audits
- Review and file reports reflecting unusual circumstances
- Maintain necessary stock of supplies
- Responsible for all aspects of the candidate experience
- Accessible to all staff for emergencies during testing hours via a mobile phone
- Expected to cover out of hours emergencies when required
- Flexible to work on weekends if required
- Travel as necessary
- Reliable, flexible, with a good attention to detail, ability to meet deadlines
- Implementation of new procedures, policies and any other changes that may improve network operation

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Call Center Executive

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Generating leads by understanding the clients requirement regarding project.
Setting up Appointments.
Solve queries of clients about project telephonically.
Coordination with sales team.
Self motivated, goal oriented and confident.

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Receptionist

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Arabic/English speaking Receptionist & Patient Assistant.
For our client in Doha, Qatar, we are looking out for a Receptionist/Patient Assistant!

Our client is an organization in health care, looking for a representative candidate to greet patients and visitors and assisting them with their queries or needs.

Nationality: Albania; Macedonia

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Customer Support Representative

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Customer Service and Sales Representative Sherwood, AR

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs

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Transport Manager

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Role: Transport Manager
Sector: Customer Services
Location: Dubai
Salary: 3.6k - 5.2k per month + benefits

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Customer Service Agent

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JOB TITLE:
Community Associate - 15882BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Call Center Executive

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Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.

Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team

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Sales

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American Red Cross Sales Agent

The Registration Support Group at TeleTech supports American Red Cross who is well known and trusted throughout the nation as a humanitarian organization that provides emergency assistance, disaster relief and education inside the United States. The Sales Agent serves customers by selling courses, meeting customer needs, and overcoming objections in order to meet sales quotas.

Responsibilities:
We are looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential.
Understand customer needs and requirements with the ability to build strong rapport with the customers.
Ability to overcome objections.
Ability to close sales and achieve daily, weekly, monthly quotas.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Minimum 1 year sales experience with proven results; call center experience is preferred.

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Credit Manager

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? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any etc.
? Experience of closing 35 complaints of customers within a day.
? Experience handling tools like Live Person, Live Engaged, Icare, Nasp.
? Experience of working on two computers simultaneously for 7 hours daily.

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Quality Assurance Specialist

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* Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campaign of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls

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Business Development Manager

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A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.

Possess a strong sales and marketing background complemented with outstanding communication skills and abilities. Must have exceptional time management skills, be self-monitoring; highly motivated and possess strong man-management skills.

> 5 years of experience in company management.

> Excellent written and communication in English.

> Holds a valid U.A.E driving license.

> Manages job requirements, efficiency, quality customer satisfaction and profitability as key performance areas.

> Able to resource, develop and communicate work instructions, training programs, method statements and procedures.

> Can provide employee training related to equipment, safety at work and quality.

> High PC proficiency (Excel, Word, PowerPoint).

> Extensive experience in all aspects of Customer Relationship Management.

> Strong understanding of customer and market dynamics and requirements.

> Proven leadership skills, works well with a team and have the ability to work independently with little or no supervision.

> Superior decision-making skills, problem-solving skills and conflict-management abilities.


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Telemarketing

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We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

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Call Center Agent

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Enquiries Department (Inbound calls and Enquiries)

Requirement 1 rep

BASIC AED 6,000-10,000K OTE AED 15,000-22,000K

Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?

IQPC is one of the world's leading conference and seminar organizers and is now looking to expand our sales team.

The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you're someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You'll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.

IQPC offers many training and development opportunities for successful candidates.


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Customer Service Representative

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Customer Service and Sales Representative - Sherwood

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs

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Customer Service Executive

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JOB TITLE:
Community Associate - 16611BR

Job Title: Community Associate
Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Insurance Sales Agent

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Licensed Healthcare Insurance Sales Agents

Licensed Healthcare Insurance Sales Agent

TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agentsto support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to peoples healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

I. Assist Medicare-eligible individuals in selecting the right products and services for them
II. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
III. Aid customers with enrollment
IV. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

I. Competitive pay plus performance-based bonuses
II. Paid product knowledge and service training
III. Career advancement opportunities


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Hostess

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Role: HOSTESSES REQUIRED
Sector: Bid and tender
Location: Dubai
Salary: 1.1k - 1.3k per month + Tips

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Customer Service Agent

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Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

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Receptionist

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UAE National Receptionist/Customer Services.
Dubai / Excellent Package + Annual Benefits.
Leading Real Estate Company is recruiting Receptionist or Customer services.
As a Receptionist manning the front desk you will be the face and voice of the company.
UAE National with minimum one year experience in Real estate or property Management industry and excellent communication skills in English are prerequisites.

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Customer Care

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Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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Customer Service Director

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Marriott Hotel urgently require the services of qualified and hard working persons for immediate job placement to fill various vacant positions such CUSTOMER SERVICE SUPERVISOR. Qualified and Interested persons are required to forward their updated CV/Resume along with scanned copies of Recent photo and Passport Data Page for immediate review and Application Consideration.

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Transport Manager

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Role: Transport Manager
Sector: Customer Services
Location: Dubai
Salary: 3.6k - 5.3k per month + benefits

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Insurance Sales Agent

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Spanish Bilingual Licensed Healthcare Insurance Sales Agent

Licensed Healthcare Insurance Sales Agent ? Ennis, TX


TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs

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Customer Service Executive

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Spanish Bilingual Customer Service and Sales Representative

Customer Service and Sales Representative ? Melbourne, FL

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4 A desire to help people prepare for their future health needs

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Call Center Supervisor

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Membership managers usually need previous sales experience, including sales management experience. They must be self-motivated, since they are expected to motivate their team. Communication skills are important; must be able to explain ideas to team members and must also communicate with customers.

Responsible for hiring and training a sales team and evaluating the performance of these sales teams. The effectiveness of the sales teams is driven by coaching and motivational speaking.

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Customer Support Representative

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Customer Service and Sales Representative Ennis, TX

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs

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Other

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Role: MIXOLOGIST - 5* FINE DINING JAPANESE RESTAURANT - DUBAI
Sector: Customer Services
Location: Dubai
Salary: Market related

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Customer Care Executives

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TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in ourHealthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4. A desire to help people prepare for their future health needs

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Customer Service Manager

working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

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IT Manager

- Performance manage all nominated test locations
- Handle disciplinary actions and site terminations
- Ensure compliance with policies, practices and procedures
- Ensure the security of exams and the environment
- Conduct regular test centre audits
- Review and file reports reflecting unusual circumstances
- Maintain necessary stock of supplies
- Responsible for all aspects of the candidate experience
- Accessible to all staff for emergencies during testing hours via a mobile phone
- Expected to cover out of hours emergencies when required
- Flexible to work on weekends if required
- Travel as necessary
- Reliable, flexible, with a good attention to detail, ability to meet deadlines
- Implementation of new procedures, policies and any other changes that may improve network operation

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Call Center Executive

Generating leads by understanding the clients requirement regarding project.
Setting up Appointments.
Solve queries of clients about project telephonically.
Coordination with sales team.
Self motivated, goal oriented and confident.

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Receptionist

Arabic/English speaking Receptionist & Patient Assistant.
For our client in Doha, Qatar, we are looking out for a Receptionist/Patient Assistant!

Our client is an organization in health care, looking for a representative candidate to greet patients and visitors and assisting them with their queries or needs.

Nationality: Albania; Macedonia

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Customer Support Representative

Customer Service and Sales Representative Sherwood, AR

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs

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Transport Manager

Role: Transport Manager
Sector: Customer Services
Location: Dubai
Salary: 3.6k - 5.2k per month + benefits

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Customer Service Agent

JOB TITLE:
Community Associate - 15882BR

Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Call Center Executive

Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.

Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team

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Sales

American Red Cross Sales Agent

The Registration Support Group at TeleTech supports American Red Cross who is well known and trusted throughout the nation as a humanitarian organization that provides emergency assistance, disaster relief and education inside the United States. The Sales Agent serves customers by selling courses, meeting customer needs, and overcoming objections in order to meet sales quotas.

Responsibilities:
We are looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential.
Understand customer needs and requirements with the ability to build strong rapport with the customers.
Ability to overcome objections.
Ability to close sales and achieve daily, weekly, monthly quotas.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Minimum 1 year sales experience with proven results; call center experience is preferred.

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Credit Manager

? Used to resolve the complaints of Credit card members regarding New Card, bill payment, card cancellation, card upgrades, Replacements, disputes, fraud, Marketing, change of personal details if any etc.
? Experience of closing 35 complaints of customers within a day.
? Experience handling tools like Live Person, Live Engaged, Icare, Nasp.
? Experience of working on two computers simultaneously for 7 hours daily.

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Quality Assurance Specialist

* Auditing calls and Sharing Feedback
* Conducting calls calibration
* Handling Entire Campaign of NON-SALES calls
* Conducting NHT BATCH Quality sessions
* Conducting Refresher or Training session of OJT BATCH
* Taking Team Huddles for well being of process
* Short call Analysis
* Floor support like taking Escalation calls and auditing the Escalation calls

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Business Development Manager

A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.

Possess a strong sales and marketing background complemented with outstanding communication skills and abilities. Must have exceptional time management skills, be self-monitoring; highly motivated and possess strong man-management skills.

> 5 years of experience in company management.

> Excellent written and communication in English.

> Holds a valid U.A.E driving license.

> Manages job requirements, efficiency, quality customer satisfaction and profitability as key performance areas.

> Able to resource, develop and communicate work instructions, training programs, method statements and procedures.

> Can provide employee training related to equipment, safety at work and quality.

> High PC proficiency (Excel, Word, PowerPoint).

> Extensive experience in all aspects of Customer Relationship Management.

> Strong understanding of customer and market dynamics and requirements.

> Proven leadership skills, works well with a team and have the ability to work independently with little or no supervision.

> Superior decision-making skills, problem-solving skills and conflict-management abilities.


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Telemarketing

We are looking for a telemarketer who can join our team! You will be responsible in making outbound calls to prospective clients. The candidate must be a College graduate, fluent in English and highly self-motivated with hands-on experience with MS Office (particularly MS Outlook, MS Word and MS Excel). Telemarketing / call center experience required.
The position involves calling new leads via phone and email, following up and managing leads in our CRM system. The position has tremendous growth and income opportunities. Salary depends on qualifications.

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Call Center Agent


Enquiries Department (Inbound calls and Enquiries)

Requirement 1 rep

BASIC AED 6,000-10,000K OTE AED 15,000-22,000K

Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?

IQPC is one of the world's leading conference and seminar organizers and is now looking to expand our sales team.

The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you're someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You'll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.

IQPC offers many training and development opportunities for successful candidates.


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Customer Service Representative

Customer Service and Sales Representative - Sherwood

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs

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Customer Service Executive

JOB TITLE:
Community Associate - 16611BR

Job Title: Community Associate
Location: Cluster of Centres within a City
Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

If you have all of these attributes, then the Community Associate role is one you will be good at and enjoy.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Insurance Sales Agent

Licensed Healthcare Insurance Sales Agents

Licensed Healthcare Insurance Sales Agent

TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agentsto support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to peoples healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

I. Assist Medicare-eligible individuals in selecting the right products and services for them
II. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
III. Aid customers with enrollment
IV. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

I. Competitive pay plus performance-based bonuses
II. Paid product knowledge and service training
III. Career advancement opportunities


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Hostess

Role: HOSTESSES REQUIRED
Sector: Bid and tender
Location: Dubai
Salary: 1.1k - 1.3k per month + Tips

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Customer Service Agent

Their clients are a leading, professionally managed, rapidly expanding Global insurance services organisation. Their clients have an extremely strong brand name and very high standards of customer service. Job description To understand the customer query over phone and e-mail in CRM system. To be a part of customer service (inbound calls team) and do all jobs related to the customer service. Should be able to communicate effectively to customers. To interact with various service providers.

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Receptionist

UAE National Receptionist/Customer Services.
Dubai / Excellent Package + Annual Benefits.
Leading Real Estate Company is recruiting Receptionist or Customer services.
As a Receptionist manning the front desk you will be the face and voice of the company.
UAE National with minimum one year experience in Real estate or property Management industry and excellent communication skills in English are prerequisites.

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Customer Care

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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Customer Service Director

Marriott Hotel urgently require the services of qualified and hard working persons for immediate job placement to fill various vacant positions such CUSTOMER SERVICE SUPERVISOR. Qualified and Interested persons are required to forward their updated CV/Resume along with scanned copies of Recent photo and Passport Data Page for immediate review and Application Consideration.

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Transport Manager

Role: Transport Manager
Sector: Customer Services
Location: Dubai
Salary: 3.6k - 5.3k per month + benefits

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Insurance Sales Agent

Spanish Bilingual Licensed Healthcare Insurance Sales Agent

Licensed Healthcare Insurance Sales Agent ? Ennis, TX


TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.

TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!

In this seasonal position, you will perform the following:

1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments

Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs

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Customer Service Executive

Spanish Bilingual Customer Service and Sales Representative

Customer Service and Sales Representative ? Melbourne, FL

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4 A desire to help people prepare for their future health needs

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Call Center Supervisor

Membership managers usually need previous sales experience, including sales management experience. They must be self-motivated, since they are expected to motivate their team. Communication skills are important; must be able to explain ideas to team members and must also communicate with customers.

Responsible for hiring and training a sales team and evaluating the performance of these sales teams. The effectiveness of the sales teams is driven by coaching and motivational speaking.

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Customer Support Representative

Customer Service and Sales Representative Ennis, TX

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs

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Other

Role: MIXOLOGIST - 5* FINE DINING JAPANESE RESTAURANT - DUBAI
Sector: Customer Services
Location: Dubai
Salary: Market related

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Customer Care Executives

TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.

We are currently looking for dedicated and reliable individuals to participate in ourHealthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.

Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!

Here at TeleTech, we provide our Licensed Agents with:

1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities

On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!

Do you have the following?

1. A high school diploma or GED
2. 6 months of customer service or sales experience
3. Authorized to work in the Unites States
4. A desire to help people prepare for their future health needs