Designation: Sr. Oracle FlexCube UI Integrator/DeveloperJob Type: 3 months contract on onsite project (Dubai)Total Experience: 4+ years of IT experienceRelevant Experience: 3-4 years experience of d
In joining the Qutix Ltd Sales and Business Development team, you will be assisting in growing the market for our trading platforms and in developing platform features and possibilities.Working indepe
What we offer Full financial training, support and an internationally recognised qualification Unlimited earning potential with uncapped commissions Challenging and exciting career path with superb p
A leading local bank in the UAE is looking for Direct Sales Agents for Credit Cards, Personal Loans, Home Loans, Mortgages and Auto Loans.
We are seeking to hire a Financial Administrator1. Client interaction (through email and telephone) and Face to face communication with in-office Financial Advisers.2. Problem solving.3. Database mana
ITX Commodities Dubai Senior Broker Ae 2,000 Basic PCM / Plus ComsReturn flights included.We prime our selfs on good products and strong brokers this is how we have managed to become one of the best
Online Trading in Spot Gold Market. As mentioned, you need to Introduce and support Investors. Training Provided.
We are currently looking for Sr. Relationalship Managers x 1 and Relationship Manager x 2 for our prestigious client based in abu dhabi, excellent package ... we need a bilingual candidates. salary -
We are looking for an Islamic Finance Relationship Manager Supervisor for one of our clients which is a leading Bank in Qatar.
1. 20+ years of Core Corporate Banking experience in Bank.2. UAE experience preferred. 3. Full standard responsibly of a Head of Corporate Banking - starting from Strategy / Planning / Business growt
Mosaic Caribe requires additional International Sales Managers in Dubai and surrounding GCC. The investment products offered are structured from US Life Settlements, an alternative asset class that a
Mosaic Caribe is looking for a Business Development Executive with a network of financial service industry contacts centered in the Middle East and other countries across the region if any. Mosaic Car
- Top Tier Hedge Fund seeks an intelligent, resourceful, and motivated Administrator to support its new Dubai office. - Primary responsibilities include organizing schedules and events, coordinating d
This is to inform you that Clydesdale Bank Group in London is presently Recruiting new qualified workers in to the under listed departments;Interestingly most of their clients are not actively looking
An expanding and dynamic bank seeks to hire an experienced Operations Manager to develop and manage all aspects of middle office processes and procedures as the bank expands its range of Shariah compl
- Coordinating meetings globally for the local management team- Support to the local COO and his team- General office administration- Welcome visitors- Interface to internal and external customers- Ex
Our client, CML Offshore Recruitment, is a specialist offshore recruitment and temping agency offering Accounting, Legal, Insurance and IT jobs in Bermuda, Grand Cayman, the Cayman Islands, BVI, Hong
Our client, CML Offshore Recruitment, is a specialist offshore recruitment and temping agency offering Accounting, Legal, Insurance and IT jobs in Bermuda, Grand Cayman, the Cayman Islands, BVI, Hong
Immediate Hiring!! Position: Mortgage Consultant Salary up to 5000 Location: Dubai We are actively seeking a mortgage consultant to join our dynamic team which is passionate about helping people achie
Building and maintaining relationships with customers to promote personal loan products. Meeting with potential customers to understand their financial needs and recommend suitable loan options. Cro
#walkininterview #walkindrive #walkininterviews #walkins #bankingsales #creditcards #personalloans #freshershiring #experience #interview #jobvacancies #jobavailable #jobapportunity #vacancies #salese
Back to Careers Job Brief We are looking for a competitive Field Sales Representative to develop sales strategies and attract new clients to achieve the assigned sales targets. To ensure total complia
A leading DSA is seeking qualified and efficient Leaders with experience in handling group of people and achieve target for Reputed banking products mainly SME and Business Loans · Develop different
Responsibilities: • Accountable for driving revenue and be responsible for their entire team’s revenue goals. • Works closely with the Global Market Manager (GMM) to lead the activitie
To maintain courteous, proactive and resolution oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints [ads1] Job Respo
Guidepoint gives investors, consultants, and professionals of all backgrounds the intelligence they need to clarify the uncertain and assuredly take important decisions with ultimate confidence via in
Assist units to ensure the streamlined operation of projects through proper planning, budgeting, standardizing, Quality Assurance and Quality Control, cost control, and management within budgets.Work
To build relationship with key referrals partners within the Bank to ensure constant and quality leads are obtained * To maximize sales referral opportunities by working with customer service colleagu
Designation: Sr. Oracle FlexCube UI Integrator/Developer
Job Type: 3 months contract on onsite project (Dubai)
Total Experience: 4+ years of IT experience
Relevant Experience: 3-4 years experience of designing, documenting and developing Oracle Flexcube solutions/UI integration
Skill-Set:
? Experience with XML, XSD, XSL and XSLT, validating and transformation
? Experience with Javascript and Flexcube UI customizations using Javascript, jquery
? knowledge of Java
? Knowledge of integration technologies Web Services, JMS, XML
? Knowledge Design, document and develop solutions based on functional requirements using Flexcube Extensibility Framework
? knowledge of overall banking & financial services industry will be added advantage
? Support acceptance testing and release processes
? Excellent communication Skill
? Must be able to work onsite
In joining the Qutix Ltd Sales and Business Development team, you will be assisting in growing the market for our trading platforms and in developing platform features and possibilities.
Working independently or as part of a small team, you will be based in the UAE while staying in regular contact with our headquarters.
To successfully fill the position, you should have a background in the local banking and finance sector with experience in Forex, trading technology and business development and sales.
What we offer
Full financial training, support and an internationally recognised qualification
Unlimited earning potential with uncapped commissions
Challenging and exciting career path with superb prospects
Access to products from the world’s leading financial institutions including JP Morgan, Morgan Stanley and Goldman Sachs
If this sounds like the right career for you please contact debbie.borg@devere-group.com
A leading local bank in the UAE is looking for Direct Sales Agents for Credit Cards, Personal Loans, Home Loans, Mortgages and Auto Loans.
We are seeking to hire a Financial Administrator
1. Client interaction (through email and telephone) and Face to face communication with in-office Financial Advisers.
2. Problem solving.
3. Database management and maintenance.
4. Managing confidential and sensitive documents.
5. Maintain file systems (Electronic & Paper).
6. Maintain CPD log in line with objectives.
7. Schedule / assist with organizing team meetings etc.
8. Scan documents, report processing/tracking etc.
9. Manage activity pipelines & ensure all on target.
10. Follow up & support general enquiries.
11. Liaising with cross border multinational providers.
12. Support private banking for clients.
Position Description - Dimensions: This position offers a wide and diverse range of activities/responsibilities, with a highly dynamic organization. As such, the incumbent should be anticipating team (and office) needs, energetic to make things happen, innovative and able to handle a variably paced workload. Must have an eye for detail.
Position Description - Special Challenges: The role is challenging in terms of content and time. It involves interaction at all levels of the organisation. Cooperative relationship within a highly dynamic and diverse team. Need to be flexible and able to multi-task. Requires good judgment in setting priorities and dealing with staff requests. Must be a self-starter, independent and pro-active. Requests for support and information sometimes requires quick turnaround. At peak times, flexibility in working hours outside the normal work pattern will be required by the incumbent
Position Description Additional Comments: Candidates selected must be able to handle sensitive information with discretion, and exercise appropriate judgment and caution when dealing with requests for information.
Experience and qualifications required: Microsoft Office: Outlook (or MS Exchange), Word, PowerPoint, Excel
Additional Comments: The successful candidate must:
1. Be detail-oriented
2. Have good organizational skills and be able to prioritize work
3. Have good oral and written communication skills
4. Be a good team player
5. Actively participate on the administrative team
6. Be able to multitask and be accommodating to changing priorities
7. Have a proven ability to work without close supervision, and for multiple customers
8. Experience working in an environment where confidentiality and discretion are required
9. Proactive self-starter
10. Excellent communication and interpersonal skills in dealing with staff, customers and global contacts
11. Strong computer skills
12. Diverse in thoughts and ideas
ITX Commodities
Dubai Senior Broker
Ae 2,000 Basic PCM / Plus Coms
Return flights included.
We prime our selfs on good products and strong brokers this is how we have managed to become one of the best brokerages in London.
We offer strong commodities
- Palm Oil (clients sees annual returns and there full investment back after the 5 years)
- Gold (clients will be buying in for 20% less than the current spot price)
Online Trading in Spot Gold Market. As mentioned, you need to Introduce and support Investors. Training Provided.
We are currently looking for Sr. Relationalship Managers x 1 and Relationship Manager x 2 for our prestigious client based in abu dhabi, excellent package ...
we need a bilingual candidates.
salary - 30-40k aed pm sr. relationship mng
salary - 12-30k aed pm relationship mng
We are looking for an Islamic Finance Relationship Manager Supervisor for one of our clients which is a leading Bank in Qatar.
1. 20+ years of Core Corporate Banking experience in Bank.
2. UAE experience preferred.
3. Full standard responsibly of a Head of Corporate Banking - starting from Strategy / Planning / Business growth / Bottom line / Revenue generation / Management.
Mosaic Caribe requires additional International Sales Managers in Dubai and surrounding GCC. The investment products offered are structured from US Life Settlements, an alternative asset class that all investors small and large are incorporating into their portfolios. US Life Settlements and the products that are structured from them are used worldwide and are are as large as $5Billion Funds. Mosaic Caribe offers many products for investment from the individual investor to the institutional investor. The International Sales Manager will be networking through existing and new channels of potential end users of Life Settlement backed products. A product, the Cascade Portfolio is a diversified portfolio of multiple insurance contracts invested in fractionalized shares by multiple investors is our feature investment asset. The very attractive commission streams that can be achieved with a consistent flow of business will garner your interest.
Mosaic Caribe is looking for a Business Development Executive with a network of financial service industry contacts centered in the Middle East and other countries across the region if any. Mosaic Caribe distributes investment products structured on US Life Insurance Settlements. This is an alternative asset class that has grown geometrically from $20+Billion in 2008 to approximately $30+Billion in 2009 to a projected $160+Billion by 2020. This asset class offers non correlation to standard markets and has low to no volatility increasing the stability of any portfolio. Using US Life Settlements as a diversification instrument has proven to be in high demand worldwide. This is an opportunity for the right individual or team to introduce our niche products to the right advisors to/ investors, and build an amazing pipeline of commissions. World class training is offered and the investment is a solution to many investors problems in the current economic environment.
- Top Tier Hedge Fund seeks an intelligent, resourceful, and motivated Administrator to support its new Dubai office.
- Primary responsibilities include organizing schedules and events, coordinating detailed travel itineraries, conducting general research, and handling highly detailed organizational projects.
- The ideal candidate will have worked as an administrator in a start-up environment. Experience establishing new procedures a plus.
- Strong communication, organizational, and problem-solving skills are required, as is a Bachelors degree or its equivalent.
- 2+ years of relevant experience, preferably in the finance industry is a must.
- Generous compensation and benefits package.
This is to inform you that Clydesdale Bank Group in London is presently Recruiting new qualified workers in to the under listed departments;
Interestingly most of their clients are not actively looking for a new Job, but are keen to consider the right opportunity based on the current Accreditation in their individual careers.
They listen carefully to what is important to you with regard to career, Family and lifestyle. They then use their connections and investigative Skills to identify interesting opportunities that meets your criteria. Some of the moves they engineer are in-country, but the vast majorities are International placements (world wide) with some of the best firms in the country
DETAILS:
With the mandate to recruit qualified professionals in the banking sector for the fulfillment of the requirements of (Clydesdale Bank) in London as contained in the gazette on the oil states monitory Accommodation and absorbed by the federal Monetary allotment of the GREAT BRITAIN, LONDON, they seek to write your consent after recommendation from their labor consultants based on recent Bank consolidations and increased banking system in GREAT BRITAIN LONDON.
(Clydesdale BANK) intends to invite prime experienced Professionals, capable of rendering expertise assistance in the categories alphabetical listed below:
(1) Accounting Dept
(2) Management Dept
(3) Auditing AND Accounts Dept.
(4) Tax and clearance Dept.
(5) Marketing Dept.
(6) Costing and business investment Dept.
(7) Computer and I.T Dept.
(8) Legal and Public Relations Dept.
(9) Other Banking Dept.
(10)Crediting
(11)Information Technology
An expanding and dynamic bank seeks to hire an experienced Operations Manager to develop and manage all aspects of middle office processes and procedures as the bank expands its range of Shariah compliant investment products for corporate and institutional clients. Working closely with the business, the Operations Manager will establish a comprehensive and effective operations function and manage relationships with custodians and brokers.
Principal responsibilities will include the design of an organisational model to support operations covering a wide range of products and Shariah compliant investments, the creation and implementation of workflows and procedures to support traded products, ensuring the smooth processing of settlements and accurate and timely processing of trades, day to day broker relationships and the recruitment and training of additional staff to support the growing business.
Specific requirements will be to design operational workflows and procedures to support traded products, the design and implementation of an organisational model to support operations covering a range of products including Shariah compliant investments, testing of operational models, project planning for deliverables, status reporting, reference data maintenance, client and application support management, recruitment and training of new staff and change management. In order to undertake this role effectively the candidate will require extensive in-depth knowledge of international accounting including IAS 39, fair value hedge and hedge effectiveness.
Educated to degree level in a numerate discipline, applicants should speak fluent Arabic and English and have hands on experience as an Operations Manager in a bank in a large financial centre. In order to undertake this role effectively the successful candidate will require extensive in-depth knowledge of international accounting including IAS 39, fair value hedge and hedge effectiveness. Previous experience in an Islamic financial institution and/or exposure to a wide range of Shariah compliant investment products is highly preferable. This is an exciting and challenging opportunity for an experienced operations manager to play a key role supporting the development of Islamic products in a progressive and results orientated environment.
- Coordinating meetings globally for the local management team
- Support to the local COO and his team
- General office administration
- Welcome visitors
- Interface to internal and external customers
- Experienced in assistance to the management, preferably in banking, investmentbanking or financial services
- International background and interest into the arabian business culture
- English fluent
- Ideally arabian language skills
- German not a MUST
- Strong organisation and presentation
solution driven and self confident
Our client, CML Offshore Recruitment, is a specialist offshore recruitment and temping agency offering Accounting, Legal, Insurance and IT jobs in Bermuda, Grand Cayman, the Cayman Islands, BVI, Hong Kong, the Channel Islands and beyond! Based in the Cayman Islands, the world's largest offshore financial centre, CML is preferred supplier to some of the offshore world's most prestigious financial services and law firms.
Their client's Dubai office has a number of opportunities for those with high quality banking experience. The team is looking for candidates with an interest in structured finance that has experience in Islamic Finance.
Junior-level candidates can expect to become involved with projects, offering variety and challenge, working on various deals with different partners. Structuring, technical and project management experience will be a definite advantage. It is essential that candidates at all levels are team players with a strong academic background, committed to developing both professionally and personally.
Enthusiasm for maintaining and developing client relationships is essential. The team works closely with many specialists throughout the firm as well as in their international offices and opportunities for cross-border, multi-jurisdictional work can be anticipated at all levels.
This is a once in a lifetime chance, if you don't make the move now - you never will. Earn high tax free dollars, continue to practice at the very top of your profession and enjoy a more relaxed Domicile lifestyle - sounds too good to be true doesn't it?
If you are interested in this or other career progressing moves in Dubai or The Gulf Regions please apply now.
PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD
Our client, CML Offshore Recruitment, is a specialist offshore recruitment and temping agency offering Accounting, Legal, Insurance and IT jobs in Bermuda, Grand Cayman, the Cayman Islands, BVI, Hong Kong, the Channel Islands and beyond! Based in the Cayman Islands, the world's largest offshore financial centre, CML is preferred supplier to some of the offshore world's most prestigious financial services and law firms.
Their client's Dubai office has a number of opportunities for those with high quality banking experience. The team is looking for candidates with an interest in structured finance that has experience in Islamic Finance.
Junior-level candidates can expect to become involved with projects, offering variety and challenge, working on various deals with different partners. Structuring, technical and project management experience will be a definite advantage. It is essential that candidates at all levels are team players with a strong academic background, committed to developing both professionally and personally.
Enthusiasm for maintaining and developing client relationships is essential. The team works closely with many specialists throughout the firm as well as in their international offices and opportunities for cross-border, multi-jurisdictional work can be anticipated at all levels.
This is a once in a lifetime chance, if you don't make the move now - you never will. Earn high tax free dollars, continue to practice at the very top of your profession and enjoy a more relaxed Domicile lifestyle - sounds too good to be true doesn't it?
If you are interested in this or other career progressing moves in Dubai or The Gulf Regions please apply now.
PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD
Immediate Hiring!! Position: Mortgage Consultant Salary up to 5000 Location: Dubai We are actively seeking a mortgage consultant to join our dynamic team which is passionate about helping people achieve their homeownership goals and has the qualifications to excel in this role. Requirements: Excellent interpersonal and communication skills. Detail-oriented and highly organized. At least 2 years experience in the same field in UAE. The candidate must be available in UAE for an interview. Assist clients in completing mortgage applications, ensuring all required documentation is accurate and submitted promptly. Interested candidate kindly send their cv to: shamryza.j@fintrekmarketing.com Job Types: Full-time, Permanent Salary: AED4,000.00 - AED5,000.00 per month Application Deadline: 17/10/2023
Building and maintaining relationships with customers to promote personal loan products. Meeting with potential customers to understand their financial needs and recommend suitable loan options. Cross-selling additional banking products and services to existing customers. Conducting credit assessments and determining loan eligibility. Providing guidance and support to customers throughout the loan application process. Collaborating with internal teams to ensure timely loan disbursal and document processing. Monitoring loan repayment and addressing any customer queries or concerns. Achieving sales targets and contributing to the overall profitability of the organization. Maintaining accurate records of customer interactions and transactions.
#walkininterview #walkindrive #walkininterviews #walkins #bankingsales #creditcards #personalloans #freshershiring #experience #interview #jobvacancies #jobavailable #jobapportunity #vacancies #salesexecutives #sales Waking Interview!!! Job Position: 1. Senior Relationship officer (Credit card Sales) 2. Relationship officer (Credit card Sales) Walkin Interview Date: 06-11-2023 (Monday) Time: 11 PM - 1 PM Experience Required: - Sales: 1-3 Years - Banking Sales (Like credit card, loans, etc) : 1-2 Years - Fresher - who have a passionate on sales & willing to work in target based job. - Family Spouse Visa Resident Visa & Family Resident Visa & Own visa Candidates are prefered Benefits: - Visa & Health Insurance will be provided. - You will be entitled for your home leave passage upon completion of two years of service. - Fixed salary + Basic incentives + Bonus Incentives + Team Outing Perks. Please come with your most updated CV. Please find our Office Address & Directions below: Communik Marketing Management Est. M-03, Sara Building, Opp- Ford Showroom Garhoud, Dubai. Nearest metro station – GGICO Google Map Location - https://goo.gl/maps/TsnsqmMdRv9qPW6T9 Note: ** Please note – we are not a recruitment company, we are DSA company & looking to hire to sell our financial products & services. **Please refer someone looking for kind of this job also. Contact: HR – Communik Marketing. Tel : +971-42-347351 Email : cv@communikmarketing.com Job Type: Full-time Salary: AED2,000.00 - AED4,500.00 per month
Back to Careers Job Brief We are looking for a competitive Field Sales Representative to develop sales strategies and attract new clients to achieve the assigned sales targets. To ensure total compliance with laid down norms in terms of compliance risk, credit policy, company policy documentation, operational risk. The Field Sales Executive will research sales competition and consistently illustrate high levels of customer orientation and professionalism in day-to-day conduct. Responsibilities • Meet Sales Goals using various sales strategies (cold calling, kiosk, tele calling) • Evaluate customers needs and build productive long-lasting relationships • Report and provide feedback to management Requirements • Must have minimum 6 months banking experience in UAE • Knowledge of credit card/loan policy and procedures. • Strong communication, negotiation and interpersonal skills • Language: English • Education: Bachelor's (Required) • Job Type: Full-time, Contract • Work Location: Dubai • Start Date: Immediate Joiners to Maximum 1 month Notice preferred • Salary & Benefits: AED 4000 5500 plus competitive monthly incentives Email : info@banqmart.com
A leading DSA is seeking qualified and efficient Leaders with experience in handling group of people and achieve target for Reputed banking products mainly SME and Business Loans · Develop different strategies to increase sales · Leading, mentoring and coaching the team · Monitoring the daily sales activities of sales agents. · Ability to connect with clients at various levels · Maintaining and Updating the Team Sales Report. . You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to the upper management. Desired Candidate Profile: · Excellent Communication Skills · Strong Analytical Skills . Excellent mentoring, coaching and people management skill · Minimum 2 Years banking Experience in SME & business Loans or at least 3 Years DSA Experience required in Dubai.(Only apply) · Strong oral and written communication skills with eye for detail Fixed Salary plus Attractive Incentives will be provided. Salary:7000 - above AED/ month Candidates with relevant experience can share your resume to ishwarya.arjunkrishna@abzfinancial.com Contact Number:+971586528421 Job Types: Full-time, Permanent Salary: From AED7,000.00 per month Education: Bachelor's (Required) Experience: Banking: 2 years (Required) Job Type: Full-time Salary: From AED7,000.00 per month Ability to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (Required)
Responsibilities: • Accountable for driving revenue and be responsible for their entire team’s revenue goals. • Works closely with the Global Market Manager (GMM) to lead the activities for the team. • Coach and guide team members and help them develop and share sales ideas across their and the wider team. • Co-ordinate client calling and prospecting amongst team members and sharing best practice. • Work with the GMM to achieve overall team revenues and growth objectives. • Take the lead in developing and implementing marketing and client events for the team. • Help team members in executing their account plans by providing guidance and support on specific deals and clients. • Provide ongoing feedback to team members on their performance as well as the formal mid-year & year-end reviews. • Demonstrate an in-depth understanding of clients’ businesses and sources of wealth generation. • Anticipate events in a client’s life and business, which have significant financial implications. • Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters. • Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank. • Effectively manage client expectations regarding what can and cannot be executed on their behalf. • Maintain a comprehensive understanding of client goals and risk tolerance to ensure that financial strategies are appropriate. • Uncover needs that are not articulated or clearly expressed by the client. • Bring together the appropriate product experts to develop long-term solutions that strengthen client relationships with the firm. • Help clients achieve broad financial & investment goals related to the creation, management, and transfer of wealth. • Develop tailored solutions that address clients' unique investment, risk management, and financing/ liquidity needs. • Regularly monitor progress against goals and make adjustments to achieve objectives. • Plan and prioritize daily, weekly and monthly activities to maximize revenue growth and client satisfaction. • Transfer or eliminate non-productive accounts in order to focus on clients who fit within the business strategy. • Establish a referral network and gain introductions to potential clients which generate new sales. • Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Private Bank. • Help team members acquire the experience to establish credibility with clients and intermediaries. • Demonstrate strong commitment to team success and place team goals above personal achievement. • Work collaboratively with the GMM and other Team Leaders to lead the business. • Encourage team members to work collaboratively and with the entire business to deepen client relationships and exceed sales goals. • Align complementary experiences and skill sets of team members to maximize client effectiveness. • Build and maintain relationships with Business Partners, Colleagues and Staff. • Develop strong relationships and partners with support functions across the Citi Private Bank to maintain control, find solutions and resolve issues. • Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seek or grant approvals as appropriate. • Ensure compliance on regulatory requirements and minimizes any potential liability for Citi. • Ensure clients are presented with seamless execution of internal processes and Citi services. • Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution. • Understand and communicate the risk involved with various investment strategies. • Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity. • Persevere in delivering what is promised, even when obstacles arise. • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: • 7-10+ years of experience • Extensive and proven experience in Private Banking having covered the UHNW market / Extensive experience in working with and/or leading client teams and transactions / Demonstrated track record in relationship selling Education: • Bachelor's/University degree, Master's degree preferred
To maintain courteous, proactive and resolution oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints [ads1] Job Responsibilities: • Resolve/escalate all customer complaints assigned within agreed TAT • To manage unstructured and complex problems related to customers reported through sensitive channels such as Print Media, Social Media, Central Bank and Senior Management. • To be the contact point for all internal staff with the core responsibility of resolving customer complaints, which are logged through all touch points – branches, MOL, emails, mails, phone banking and various channels. • Responsible to monitor team’s queue, ageing and ensure cases are resolved within the set TAT/SLA • Participate in the development, enhancement and monitoring of complaint resolution process and reporting of key performance indicators of team • Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations. • Maintain and track Technology issues and mass incidents reported • Identify systemic issues or problems and raise concerns that are identified as part of root cause analysis • Monitoring & evaluating agents performance, provide learning or coaching opportunities and taking corrective actions • To develop and maintain optimum level of service quality with external and internal customer by ensuring complaints resolution in reasonable TAT as per SLAs • Ensure 100% of complaints are logged are updated on the systems before, during & after resolution • Analyze customer feedback gathered via surveys, NPS and put action plan to improve customer experience • Responsible for motivating and managing team through regular huddles, engaging, interaction, trainings & team building exercises Job Requirements: • Courteous and respectful in communication • Actively looking for ways to improve processes • Graduate with 1 – 5 years customer service experience in banking • Ability to manage teams and work under pressure, result oriented, ability to multi-task & adapt to change • Possess positive attitude & willingness to learn & take ownership • Advanced skill in Microsoft Excel and PowerPoint • Excellent analytical skills to enable resolution of complex problems and address through root cause analysis permanently. • Excellent skill to summarize and structure escalated complaints synopsis • Excellent inter-personal and communication skills (written and oral) – good command on spoken and written English. • Arabic is an advantage. • Excellent leadership skills to manage team • Should be proactive and customer focused without compromising the bank’s interest.
Guidepoint gives investors, consultants, and professionals of all backgrounds the intelligence they need to clarify the uncertain and assuredly take important decisions with ultimate confidence via insight and knowledge gained from vetted industry & subject-matter experts. Our specialized consultants and advisors can answer the toughest and most pressing business questions and connections can be organized in as little as 1-2 days. Guidepoint is the expert at finding expertise, and since 2003, we have set up over 1 million project engagements between our global clients andexperts sourced from +190 countries. Guidepoint's 14 offices on three continents provide 24/7, quick and agile service. For more information, visit www.guidepoint.com. Role Overview Guidepoint is seeking qualified candidates for an open position in business development at Guidepoint's regional office in the UAE. Applicants would be responsible for selling access to our subscription-based research service and all other Guidepoint products and services. This role focuses primarily on sales to regional Private Equity firms, Asset Managers, Investment Banks, large Family Offices, and Sovereign Wealth Fund clients. Responsibilities: • Develop a sales strategy designed to achieve revenue targets. • Generate immediate revenue by capitalizing on existing relationships in the sector. • Build upon your existing strong knowledge and understanding of the competitive institutional landscape and be able to effectively articulate our value proposition accordingly. • Work with Marketing Dept to develop lead generation campaigns. • Work independently to drive sales plans and achieve targets set for the institutional sector. • Build and maintain relationships with prospective clients within specified MENA + Turkey markets • Proactively seek out opportunities via desktop research and leveraging existing contacts/network. • Cold calling & email introductions necessary. Attending relevant industry events as needed. • Develop and maintain a robust & healthy pipeline of qualified prospects from regional Private Equity firms, Asset Managers, Investment Banks, Family Offices, and Sovereign Wealth Funds. • Work with a team and leverage all internal resources available to supplement & support your role. • Have regular and consistent prospect meetings/calls scheduled in daily and weekly cycles. • Report and provide client/prospect feedback to sales leaders and higher management. Required Skills & Experience: • Mandatory 4-7 years of fund/investment firm experience, or a B-to-B sales role focused on the financial/investment sector. • Evidence of strong relationships within regional PE firms, SWFs, Asset Management firms, etc. • Experience in managing sales processes, from lead generation to relationship management. • A sales/BD professional able to handle complex institutional clients at different levels of seniority. • Highly astute research and planning capabilities. Must show high levels of organization. • Demonstrated ability to communicate confidently, effectively and persuasively, over the phone, in writing, and face-to-face.
Assist units to ensure the streamlined operation of projects through proper planning, budgeting, standardizing, Quality Assurance and Quality Control, cost control, and management within budgets.Work with consultants, contractors, Bank?s related support units and Local Authorities to achieve bank?s requirements and also for necessary renovations, additions and alterations, relocations etc. in the best effective and efficient way in time, cost, quality and safety as per the local rules.Learn the latest practices related to projects management. [ads1] Job Responsibilities ? Attend the meetings, monitor and report on the progress of the projects. ? Review and check contractor payments. ? All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager. ? Monitor and control work of the projects continuously for running towards right directions and completion on time with in approved budget in most cost effective and quality.
To build relationship with key referrals partners within the Bank to ensure constant and quality leads are obtained * To maximize sales referral opportunities by working with customer service colleagues * To verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank * To manage and grow relationships with the existing and potential clients * To effectively and promptly handle customer queries and reduction in customer complaints * To deliver service to customers that are synonymous with the consumer brand experience being promoted by the organization Job Requirements * Ability to work under severe time pressure and yet exhibit error-free work and achieve set targets and service standards * Knowledge and understanding of general banking procedures * Strong communication and negotiation skills * Minimum 3 years sales experience in banking industry * Experience in handling Deposit Liability Products
employment wants.