Freelance TrainersNeeded for a company in Abu Dhabi & DubaiArabic & English speaking trainers are requiredWith 5-10 years working experience in organizing & delivering public training courses.
- Managing Meeting Room Calendar- Collecting Documents from clients- Handing over the documents to the client and courier- Supporting the operations, sales and finance team with other tasks as per req
Residential Property Manager with hotel management experience Responsibilities:-Managing high and residential buildings through offering a hotel service -Staff management and allocation (housekeeping,
Our company offers you a job in a stable, dynamic company with career opportunities and comfortable working conditions, office locates in the Dubai downtown in own business center.
Consultant / Partner (no investment required)Imperial Dunes is a umbrella for entrepreneurs, consultants, freelancers and professionals within a legal framework.We are currently interested in hearing
Sales Manager required for the largest immigration company in the middle east.
We are a leading management consultancy firm, located in Dubai, and specialized in the delivery of unique business solutions in the area of innovation management, excellence models, international stan
Team Lead, Service Delivery - Sales ProgramUnder general supervision, will lead a team of Sales Representatives with a focus on building customer relationships, creating positive a positive buying exp
Role: Patisserie Store Manager - Bahrain!Sector: Management Location: BahrainSalary: ?1.5k - 1.9k per month + .The Patisserie Manager oversees all day to day operations. The boutiques manager supervi
Customer Service / AdminKNOW ENGLISH & ARABICRequirements1. Degree in a related field;2. Must have minimum of 2 years work experience in Customer Service3. Proactive and Positive approach with Leaders
SECRETARYDuties and Responsibilities• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.• Arrange conferences, meetings, and travel reserva
Role: Chief Operating Officer (COO) - Middle EastSector: Management Location: KuwaitSalary: Market related
Role: AREA MANAGERS - RESTAURANTS - KUWAITSector: Management Location: KuwaitSalary: 3.2k per month + + Flight tickets + Medical insurance + many more
Customer Service / AdminKNOW ENGLISH & ARABICRequirements- Degree in a related field;- Must have minimum of 2 years work experience in Customer Service- Proactive and Positive approach with Leadership
Director, Service DeliveryGeneral Summary: Serve as TeleTechs primary interface and point-of-contact between the clients and the company to provide relevant client feedback and to resolve service pro
Role: Assistant F&B Manager - Beach Operations - F&B Stunning Resort, Dubai!Sector: Management Location: DubaiSalary: 3.6k per month + .
Role: Country Manager - Supermarket - TAX FREESector: Management Location: KuwaitSalary: Market related
Role: HEAD OF NON-FOOD Middle East - TAX FREESector: Management Location: KuwaitSalary: Market related
Role: BUSINESS IMPROVEMENT DIRECTOR - Supermarket Group - Middle EastSector: Management Location: DubaiSalary: Market related
Senior Practice NurseThe RoleIndependently run the general practice clinics which include but not limited to: Vaccination, Ante Natal Screen, Dressings, Travel advice, Cervical Screening, Ear Syringin
Role: DIRECTOR OF F&B - LEBANESE NATIONAL - 5* HOTEL PROPERTY, BEIRUT!Sector: Management Location: LebanonSalary: 3k per month + .
We are looking for a Mechanical Design Engineer: design of pipes & pumps for water & infrastructure
We offer Inspection services in various fields of Management. Well trained, Experienced and Competent Engineers/Inspectors along with sophisticated and most modern calibrated equipment, we ensure your
PERSONAL ASSISTANT-FRENCH SPEAKING FEMALEDUBAI/SALARY AED 14000+ BENEFITSExperienced Personal Assistant with minimum 3 years UAE experience in supporting the senior management. Ability to assist with
Senior Specialist, Workforce ManagementWorkforce Management Senior SpecialistWorkforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting & analysis, rep
PURCHASE MANAGERDUBAI/ AED 9000 GROSS + ANNUAL BENEFITSAn exciting opportunity awaits a self-starter to join a Local Group Company as Purchase Manager. The applicant must possess 4-6 years experience
A reputed organization based in JLT is currently searching for a filipino female for the position of ''''Consultant Assistant'''' position who will mainly be assisting the senior consultants. This pos
1. Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.2. Attracts tenants by advertising vacancies; obtaining referrals from cur
1. In order to be successful, the Business Manager will carry a track record of business success within the private & government space, a detailed working knowledge of Dubai Market & IT industry and a
Freelance Trainers
Needed for a company in Abu Dhabi & Dubai
Arabic & English speaking trainers are required
With 5-10 years working experience in organizing & delivering public training courses.
- Managing Meeting Room Calendar
- Collecting Documents from clients
- Handing over the documents to the client and courier
- Supporting the operations, sales and finance team with other tasks as per requirement
- Marketing related tasks
- Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
- Mail management
- Answering calls and managing the switch board
- Contributes to team effort by accomplishing related results as needed
Residential Property Manager with hotel management experience
Responsibilities:
-Managing high and residential buildings through offering a hotel service
-Staff management and allocation (housekeeping, concierge security, maintenance)
-Perform the main property management functions
-Manage the hotel: staff, sales and etc.
-Manage the building in which the apartments are located and will be provided hotel services
-Able to customize the hotel service.
-Manage the team of 6 people
Requirements:
-Male
-Hospitality background
-Hotel management experience 2 years+
-or experience as the assistant of hotel manager
-English speaking/writing skills
-Communication skills
-Proactivity
-Presentable appearance
-Be able to handle more than one property
-Business development skills
Company proposes:
-Salary range 20.000-25 000 AED
-Visa Provided
-Medical insurance
-Annual leave ticket
Our company offers you a job in a stable, dynamic company with career opportunities and comfortable working conditions, office locates in the Dubai downtown in own business center.
Consultant / Partner (no investment required)
Imperial Dunes is a umbrella for entrepreneurs, consultants, freelancers and professionals within a legal framework.
We are currently interested in hearing from individuals or teams who wish to practice in the following areas:
- Marketing Management, Research and Consultancies
- IT Consultancies
- Management Consultancies
- Business Services
- Events Management
You do not need to invest. You design and deliver your service, and take profit home after paying for general costs.
Our professionals have significant subject matter expertise across various industry sectors. They can help you design unique service propositions if needed. We will provide legal status, office, secretary, IT and other support infrastructure.
If you are ready and comfortable working on your own then this is a right and cost effective opportunity to launch yourself. Be your own boss!
Contact us with your CV so that we arrange our next discussion.
Sales Manager required for the largest immigration company in the middle east.
We are a leading management consultancy firm, located in Dubai, and specialized in the delivery of unique business solutions in the area of innovation management, excellence models, international standards and management systems. We are looking for an energetic, dynamic, outdoor Sales Executive. The position is based on commissions ONLY and provides attractive commission scheme based on a percentage of total sales (10%).
The successful candidate must:
* have UAE experience with both government entities /private companies
* be able and self-motivated to generate sales and meet targets.
* have good communication skills and able to build a good relationship with clients.
* have a UAE driving license/ Bilingual - Arabic & English Speaking.
Team Lead, Service Delivery - Sales Program
Under general supervision, will lead a team of Sales Representatives with a focus on building customer relationships, creating positive a positive buying experience, increasing program revenue, maintaining and improving general sales metrics and improving current sales processes. This position will serve as a liaison between TELETECH and client with respect to increasing revenue, improving customer and client satisfaction and expanding the scope of the program. The Program Sales Supervisor will manage the team to metrics set by the partner and TELETECH program management as well as manage the team to acceptable work quality measurements set forth by the partner.
Essential Duties & Responsibilities:
Support Program Sales Leader to hire, train and coach a team of sales personnel on their sales ability including managing to metrics. Evaluate assigned sales personnel on their ability to make a prescribed number of dials per day and/or meet a set amount of available phone time. Work with assigned sales reps to manage performance that meet or fail to meet the set standard for dialing and talk time. Responsible for meeting designated team metrics provided by the partner and/or program management. They need to manage their team to individual metrics via coaching, mentoring and counseling. Maintains proper scheduling of resources and manage their team to maintain program service levels in answering calls. Insure that his team receives proper training to maintain program and personal growth. Working with Human Capital and through TeleTech policies, this position can perform coaching, performance improvement plans and disciplinary action for assigned teammates.
Oversee sales personnel documentation of telephone contacts for the purpose of evaluating the database, along with passing qualified leads to field sales reps.
Supervise outbound calling in the processing of orders that meet the requirements set by the client. Maintain integrity with teams accounts management, ownership and account profile.
Maintain open lines of communications with specified client contacts for the purpose of strengthening and enhancing the TELETECH client relationship.
Supervise seasonal sales representatives with basic job functions, scheduling, time clock management and escalations
Role: Patisserie Store Manager - Bahrain!
Sector: Management
Location: Bahrain
Salary: ?1.5k - 1.9k per month + .
The Patisserie Manager oversees all day to day operations. The boutiques manager supervises the boutiques in charge, participates in the training and development of staff, provide performance appraisals and disciplinary action. As Manager, you will also maintain the standards procedures of the service and products displayed. He/she manages all the boutiques staff in compliance with all company regulations by ensuring the brand image.
Customer Service / Admin
KNOW ENGLISH & ARABIC
Requirements
1. Degree in a related field;
2. Must have minimum of 2 years work experience in Customer Service
3. Proactive and Positive approach with Leadership skills;
4. Strong communication skills both verbal and written English; Can Speak & Understand Arabic
5. Ability to work effectively in a multicultural international environment;
6. Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook;
7. Be disposed to work 6 days a week and extended hours when required;
8. General working knowledge
9. Salary 4,000 AED (depends on experience)
SECRETARY
Duties and Responsibilities
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Arrange conferences, meetings, and travel reservations for office personnel.
• Complete forms in accordance with company procedures.
• Compose, type, and distribute meeting notes, routine correspondence, and reports.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Mail newsletters, promotional material, and other information.
• Maintain scheduling and event calendars.
• Make copies of correspondence and other printed material.
• Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Take dictation in shorthand or by machine, and transcribe information.
• Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
• Conduct searches to find needed information, using such sources as the Internet.
• Coordinate conferences and meetings.
• Establish work procedures and schedules, and keep track of the daily work of clerical staff.
• Learn to operate new office technologies as they are developed and implemented.
• Manage projects, and contribute to committee and team work.
• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
• Order and dispense supplies.
• Prepare and mail checks.
• Provide services to customers, such as order placement and account information.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
• Supervise other clerical staff, and provide training and orientation to new staff.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Qualities and Experience
• 5+ years experience as Secretary.
• Must have an academic degree..
• Excellent communication skills
• Fluent in English.
Role: Chief Operating Officer (COO) - Middle East
Sector: Management
Location: Kuwait
Salary: Market related
Role: AREA MANAGERS - RESTAURANTS - KUWAIT
Sector: Management
Location: Kuwait
Salary: 3.2k per month + + Flight tickets + Medical insurance + many more
Customer Service / Admin
KNOW ENGLISH & ARABIC
Requirements
- Degree in a related field;
- Must have minimum of 2 years work experience in Customer Service
- Proactive and Positive approach with Leadership skills;
- Strong communication skills both verbal and written English; Can Speak & Understand Arabic
- Ability to work effectively in a multi-cultural international environment;
- Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook;
- Be disposed to work 6 days a week and extended hours when required;
- General working knowledge
-Salary 4,000 AED (depends on experience)
Director, Service Delivery
General Summary:
Serve as TeleTechs primary interface and point-of-contact between the clients and the company to provide relevant client feedback and to resolve service problems. Direct the design and implementation of program forecasts enabling adequate operational resource allocation.
Essential Duties & Responsibilities: Percent of Time
Define program/project requirements, develop tactics, and oversee implementation activities required to successfully meet agreed upon client business goals and objectives. Evaluate client program and recommend improvement opportunities. Coordinate client program/project development and integration, i.e., staffing, scheduling, training, system installation, programming design/testing. Develop actionable plans to balance short/long range goals while ensuring project completion is timely and effective. Conduct quarterly business reviews with the client. 50%
Manage the controllable, fiscal health of the client program/project. Oversee implementation of client contract integrity. Ensure non-compliances receive a corrective action plan and communicate to client. Prepare monthly client program charges for client invoicing. Document all meetings/conversations with TeleTech departments and client. Participate in inter-departmental resolutions relating to charging department variances. 35%
Consult frequently and proactively with existing client to identify program system/service enhancements and/or new business opportunities. Maintain a working knowledge of the entire call center operation as well as project operation. Work with Quality Assurance to ensure consistency in call evaluations. Interact and consult with Human Resources on matters of recruiting, training, hiring, discipline and discharge. 15%
Job Specifications: Yrs of Experience
BA/BS or equivalent experience
Client interface and supervisory experience
Experience in Call Center outsourcing
7-10
3-5
Role: Assistant F&B Manager - Beach Operations - F&B Stunning Resort, Dubai!
Sector: Management
Location: Dubai
Salary: 3.6k per month + .
Role: Country Manager - Supermarket - TAX FREE
Sector: Management
Location: Kuwait
Salary: Market related
Role: HEAD OF NON-FOOD Middle East - TAX FREE
Sector: Management
Location: Kuwait
Salary: Market related
Role: BUSINESS IMPROVEMENT DIRECTOR - Supermarket Group - Middle East
Sector: Management
Location: Dubai
Salary: Market related
Senior Practice Nurse
The Role
Independently run the general practice clinics which include but not limited to:
Vaccination,
Ante Natal Screen,
Dressings,
Travel advice,
Cervical Screening,
Ear Syringing.
Nurse Walk In Clinic
Nurse Advice Line
Telephone Triage
Pediatric Clinics (depends on previous experience and/or qualifications)
- Conduct regulatory medicals and screening medicals as required and carry out telephone triage, deciding on appointment priorities or need for external referral.
- Interpret Laboratory and Pathology results and make appropriate referral to Physician for abnormal results where required.
- Independently process cervical smear tests and accurately documenting the results in the medical record to ensure precession with recall requirements.
- Assess acute conditions presented to the nurse walk in clinics ensuring either definitive care by a physician when required or definitive care by nurse as relevant to the patient?s condition.
- Promote health to client group through education when required on Life Style Adjustment. Offer advice to patients on health issues either during appointments or when assigned to either the nurse advice line or telephone triage lines
- Continuously assess risk and ensure appropriate measures are taken within the practice to minimise risk by monitoring work areas and ensures they are Hazard free. Practice Infection Control principles in every day practice.
- Actively participates in clinical audit and shows ability to multi task including data collection whilst running their clinics.
- Ensure accurate and timely recording of all test results in to the medical information system prior to the patient seeing the doctor and alert the doctor of any irregularities in the tests performed.
- Maintain continued professional development through research in the areas of Nursing and Medicine in order to maintain and build on evidence-based protocols for exemplary care.
Requirements
- 5 years experience as Medical/Clinical Nurse.
- Degree or Honours (12+3 or equivalent).
- Eligible for licensing as a Registered Nurse with Dubai Health Authority (DHA)
- Registered Nurse with previous experience in either Primary Care Nursing or Aviation Medicine is highly desirable.
- Consideration will also be given to nurses who have experience in Emergency Room Nursing / Critical Care Nursing as it is recognised that nurses with this type of experience will possess critical thinking skills.
- Pediatric experience would be an added advantage.
- Fluent in English, written and verbal communication.
- Ability to work independently with minimal supervision.
- Ability to learn and develop competency in Primary Care Practice Nursing and Aviation Medicine
Role: DIRECTOR OF F&B - LEBANESE NATIONAL - 5* HOTEL PROPERTY, BEIRUT!
Sector: Management
Location: Lebanon
Salary: 3k per month + .
We are looking for a Mechanical Design Engineer: design of pipes & pumps for water & infrastructure
We offer Inspection services in various fields of Management. Well trained, Experienced and Competent Engineers/Inspectors along with sophisticated and most modern calibrated equipment, we ensure your equipment and workplace meets Global Standards and Inspection requirements. We are ever ready with the third party Inspection, Testing and Certification.
We are looking for a SALES EXECUTIVE POSITION with experience in third party Inspection of various lifting equipment, boiler & pressure vessel *FOR OUR DUBAI OFFICE*.
PERSONAL ASSISTANT-FRENCH SPEAKING FEMALE
DUBAI/SALARY AED 14000+ BENEFITS
Experienced Personal Assistant with minimum 3 years UAE experience in supporting the senior management.
Ability to assist with client/supplier coordination, extensive overseas travel/visa/hotel bookings, drafting confidential business correspondence, preparing minutes.
Expert user of MS Word, Excel and Powerpoint.
Ability to prioritize and work under pressure.
Excellent oral and written communication skills in Arabic, French and English are must.
We are looking for a Account Executive.
Senior Specialist, Workforce Management
Workforce Management Senior Specialist
Workforce Management (WFM) Sr. Specialists are accountable for scheduling, real time adherence, forecasting & analysis, reporting, shift bids, and managing agent staffing to client delivered volumes. They are responsible for presenting variety of daily, weekly, and monthly reports, from revenue reports for leadership to internal department reports on scheduling concerns. WFM Sr. Specialists ensure that policies for scheduling are followed. They provide recommendations (based on forecasting and trending analysis), on FTE hiring for various lines of business (LOBs), across sites as well as conduct head count production analysis. WFM Sr. Specialists are responsible for meeting client required service levels while also maintaining appropriate in-chair occupancy (IOCC %) and phone occupancy (POCC %) targets to meet TeleTech financial requirements. Responsibilities include: understanding the contractual parameters of the client; in-chair occupancy, average call handle time; tracking and trending call volume history; tracking associate absenteeism and other components of the overall work flow; provide, coordinate, analyze and consolidate all schedule adherence data in order to deliver processes and project work in a timely and accurate manner following company and client requirements and standards. WFM Sr. Specialists work closely on day-to-day basis with operations leadership influencing and providing recommendations based on agents performance reports in order to comply with financial requirements. WFM Sr. Specialists work closely with HC on scheduling and uploading employees to new hire trainings, nesting time, and transitioning from one line of business to another when needed. WFM Sr. Specialists are expected to have a thorough working knowledge of TeleTechs policies and procedures related to WFM duties and client specific requirements and expectations of service level.
Key Performance Objectives
1. Achieve 100% of accuracy and speed in delivery of requirements. WFM Sr. Specialists are given daily, weekly, and monthly tasks, which must be met on time. They provide support for real time monitoring for schedule adherence; forecasting and analysis. They monitor agents performance, provide advices/suggestions to Operations on metrics, schedules and shifts; work closely with them on action plans. WFM Sr. Specialists prepare production reports and data analysis for Operations, HC and WFM leadership. They are accountable for verification of schedule modifications based on various work flow components, such as associates breaks, lunches, time off, vacations, outages, etc. (Time management, achievement motivation, results orientation, efficiency, accountability, data analysis)
2. Learn key business objectives, timeframes, and requirements associated with each goal and task. Become a WFM process and system expert. This includes high level of knowledge of WFM practices and policies and having a thorough understanding of systems that support those functions, such as EWFM (Employee Work Force Management), Avaya, and other TeleTechs and client specific tools and systems. WFM Sr. Specialists are expected to be a POC (Point of Contact) for WFM tools and systems if issues arise. Adapt quickly to any changes in the process. Be able to troubleshoot and analyze staffing issues, and work closely with WFM to uncover and report issues that will impact WFM systems and processes. Understand the requirements for each task while strictly adhering to TeleTechs policies and client requirements/expectations. (Attention to detail and process, follow-through, technical knowledge, ability to learn, analysis)
3. Understand and improve the key success metrics associated with workforce management goals. These include:
IOCC% and POCC% management
Achieve client level service objectives
Manage staff to volumes and adjust accordingly
Schedule adherence
Outage management
WFM Sr. Specialists should gather information, analyze data, observe the process and participate in efforts to constantly look for opportunities to improve current process affecting schedule adherence and reporting and communicate their ideas to their managers regularly. (Observation, innovation, creativity, collaboration, communication)
4. Deliver consistent high quality customer service. Respond to all customer (internal/external) requests within the established time frames. Maintain a positive, respectful and caring attitude when working with others. Communicate scheduling and staffing problems clearly and reassure customers that issues will be resolved quickly and deliver with minimum long term impact. Proactively share all work force issues with management. Take personal responsibility for solving and finding solutions. WFM Sr. Specialists make data analysis based on clients requirements and work to address all clients needs based on metrics/staffing/revenue issues. (Customer focus, friendly, helpful, accountability, diplomacy, communication)
5. Escalate staffing issues as appropriate. Clearly identify work force issues including the scope of the problem and relative urgency. Provide clear documentation of the issue to the appropriate team. Answer questions and assist in isolating the root cause of problems. Participate in testing solutions to ensure problems have been resolved. (Analysis, problem solving, judgment, communication, system troubleshooting)
PURCHASE MANAGER
DUBAI/ AED 9000 GROSS + ANNUAL BENEFITS
An exciting opportunity awaits a self-starter to join a Local Group Company as Purchase Manager.
The applicant must possess 4-6 years experience in facilities management industry with hands-on Contract Management & Service Requirements.
Graduate/ Diploma in Engineering.
Experience in UAE or GCC countries is mandatory!!!
A reputed organization based in JLT is currently searching for a filipino female for the position of ''''Consultant Assistant'''' position who will mainly be assisting the senior consultants. This position requires a dynamic, independent, proactive, problem solver and customer service oriented individual who is able to multi-task in a fast paced multicultural environment.
We offer long term employment and career growth.
1. Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
2. Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.
3. Contracts with tenants by negotiating leases; collecting security deposit.
4. Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
5. Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services
6. Maintains building systems by contracting for maintenance services; supervising repairs.
7. Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.
8. Enforces occupancy policies and procedures by confronting violators.
9. Prepares reports by collecting, analyzing, and summarizing data and trends.
10. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
11. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
1. In order to be successful, the Business Manager will carry a track record of business success within the private & government space, a detailed working knowledge of Dubai Market & IT industry and a strong understanding of Quality Management certification and Training services.
2. The Business Manager is also expected to contribute to Sales and Marketing strategy including organizational positioning and profile within the private & Government sector.
3. Strong communication skills and business acumen are considered essential for this role.
employment wants.