Customer Service and Sales Representative Sherwood, AR TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthc
Customer Service and Sales Representative Ennis, TX TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare
Customer Service and Sales Representative Melbourne, FL TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the health
Customer Service and Sales Representative - SherwoodTeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare
Customer Service Representative - 7639BRAt Regus, we’re leading a business revolution - with over 1 million clients and growing - we’re building a brand new sector that’s growing rapidly all over the
Customer Relation Officer Dubai / Competitive Package + Annual Benefits Young and energetic, Persian speaking female candidates required to be placed as Customer Relation Officer for a leading company
American Red Cross Sales AgentThe Registration Support Group at TeleTech supports American Red Cross who is well known and trusted throughout the nation as a humanitarian organization that provides em
UAE National Receptionist/Customer Services.Dubai / Excellent Package + Annual Benefits.Leading Real Estate Company is recruiting Receptionist or Customer services. As a Receptionist manning the front
Healthcare Insurance Career Development ProgramCare about health? Care about people? We want to help you foster your career expansion in the fast-growth healthcare industry. Join our team of upbeat
Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happ
Spanish Bilingual Customer Service and Sales RepresentativeTeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and beco
Spanish Bilingual Customer Service and Sales RepresentativeTeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and beco
We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams p
PeopleConquest Human Resources is recruiting for one of our clientes to work in UAE - DubaiJob Position: Assistant Manager Customer ServicesNationality: Angolan or PortugueseWork Experience: Should ha
A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.Posse
Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.
Enquiries Department (Inbound calls and Enquiries) Requirement 1 rep BASIC AED 6,000-10,000K OTE AED 15,000-22,000K Are you looking to get yourself into a telesales role that will pay you great mon
Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have exc
Exceptional customer service and follow up skills with good organization and time management skills are essential for this role.
Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.DataWind has developed, and offers a series of wireless web access devices
Company: Marsh Description: Marsh McLennan is seeking candidates for the following position based in the Dubai office: Client Executive What can you expect: A platform to build on existing knowledg
We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and unde
Marsh McLennan is seeking candidates for the following position based in the Dubai office:Client Executive??What can you expect:A platform to build on existing knowledge and an opportunity to learn
About Cigna HealthcareCigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is co
JOB SUMMARY / PURPOSE To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department.
Provide excellent customer service by answering incoming calls and addressing customer inquiries and concerns. Maintain a friendly, professional, and welcoming attitude toward the customer; Assist c
Handle customer inquiries and resolve issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure custo
Provide exceptional customer service by assisting customers with their transport refrigeration needs and ensuring their satisfaction. Diagnose and troubleshoot refrigeration system issues, providing
To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent w
To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, c
Customer Service and Sales Representative Sherwood, AR
TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.
We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.
Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs
Customer Service and Sales Representative Ennis, TX
TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.
We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.
Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs
Customer Service and Sales Representative Melbourne, FL
TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.
We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.
Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs
If you do, it is YOU TeleTech is looking for. Apply now at TeleTechJobs.com!
What to expect once you apply: After successfully completing the online application, you will be invited to take two assessments. Please make your communication lines open and regularly check your emails for further instructions.
Customer Service and Sales Representative - Sherwood
TeleTech, the global leader in business process outsourcing (BPO), is here to offer you an excellent way to jumpstart your career in the healthcare industry as customer service and sales representative.
We are currently looking for dedicated and reliable individuals to participate in our Healthcare Insurance Career Development Program. TeleTech will cover the cost of the licensing training and exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as Licensed Healthcare Insurance Sales Agent.
Be a part of our seasonal team and start delivering great customer service and providing sales support to a nationally-recognized health insurance client!
Here at TeleTech, we provide our Licensed Agents with:
Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
6 weeks of paid product knowledge and service training
Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
A high school diploma or GED
6 months of customer service or sales experience
Authorized to work in the Unites States
A desire to help people prepare for their future health needs
Customer Service Representative - 7639BR
At Regus, we’re leading a business revolution - with over 1 million clients and growing - we’re building a brand new sector that’s growing rapidly all over the world. We’re helping businesses of all sizes adapt to the changing needs of mobile working, global growth and the demand for flexible working - we make business happen.
We’re looking for service professionals - at all levels - who have the drive, energy and passion to deliver fantastic client service - and then look to improve it even further. From greeting our clients when they first arrive to ensuring our high-tech work areas really do ‘make business happen’.
To see a detailed job description, please visit Reguscareers.com and select the working at Regus tab.
Join us and we’ll give you all the training and development you’ll need to build a successful and rewarding career with a growing global company
We’re always looking for the best talent - whether you are manager of customer service teams or in the front line of service, or even a graduate starting out, we want to hear from you too.
Customer Relation Officer
Dubai / Competitive Package + Annual Benefits
Young and energetic, Persian speaking female candidates required to be placed as Customer Relation Officer for a leading company.
Strong communication skills with UAE driving license are mandatory.
Candidates with minimum 2 years of experience in Real Estate will be an added advantage.
Follow up coordination with Customers/Financial Institutes will be primary responsibility.
American Red Cross Sales Agent
The Registration Support Group at TeleTech supports American Red Cross who is well known and trusted throughout the nation as a humanitarian organization that provides emergency assistance, disaster relief and education inside the United States. The Sales Agent serves customers by selling courses, meeting customer needs, and overcoming objections in order to meet sales quotas.
Responsibilities:
We are looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential.
Understand customer needs and requirements with the ability to build strong rapport with the customers.
Ability to overcome objections.
Ability to close sales and achieve daily, weekly, monthly quotas.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Minimum 1 year sales experience with proven results; call center experience is preferred.
UAE National Receptionist/Customer Services.
Dubai / Excellent Package + Annual Benefits.
Leading Real Estate Company is recruiting Receptionist or Customer services.
As a Receptionist manning the front desk you will be the face and voice of the company.
UAE National with minimum one year experience in Real estate or property Management industry and excellent communication skills in English are prerequisites.
Healthcare Insurance Career Development Program
Care about health? Care about people? We want to help you foster your career expansion in the fast-growth healthcare industry. Join our team of upbeat, friendly Licensed Healthcare Agents to support this nationally-recognized, public health insurance client.
We are currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required.
We will help you get your state licensing in Health Insurance. While participating in this program, TeleTech will cover the cost of the licensing training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a Licensed Healthcare Insurance Agent!
Once you are part of our Licensed Agent team, the benefits are extensive:
Base pay rate plus performance-driven compensation!
Business casual in an attractive, comfortable work environment
Great working hours
Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.
In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.
Spanish Bilingual Customer Service and Sales Representative
TeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required. Our Program enables you in just a few short weeks to be eligible for State Licensing in Health Insurance.
While participating in this program, TeleTech covers the costs of the prep training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a seasonal Licensed Healthcare Insurance Agent!
If you are serious about learning, helping others, and educating, then get serious and commit to TeleTechs Healthcare Insurance Development Program. Everyone wins Its up to you!
Spanish Bilingual Customer Service and Sales Representative
TeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required. Our Program enables you in just a few short weeks to be eligible for State Licensing in Health Insurance.
While participating in this program, TeleTech covers the costs of the prep training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a seasonal Licensed Healthcare Insurance Agent!
If you are serious about learning, helping others, and educating, then get serious and commit to TeleTechs Healthcare Insurance Development Program. Everyone wins Its up to you!
We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams per month depending on experience.
PeopleConquest Human Resources is recruiting for one of our clientes to work in UAE - Dubai
Job Position: Assistant Manager Customer Services
Nationality: Angolan or Portuguese
Work Experience: Should have worked in the area of Customer Service or Call Center, on the level of supervisor or manager.
Key Requirement:
* 1-2 years of work experience in Angola in contact Center or client service
* Fluent in Speaking, Reading and Writing Portuguese and English
* Residence in Dubai
A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.
Possess a strong sales and marketing background complemented with outstanding communication skills and abilities. Must have exceptional time management skills, be self-monitoring; highly motivated and possess strong man-management skills.
> 5 years of experience in company management.
> Excellent written and communication in English.
> Holds a valid U.A.E driving license.
> Manages job requirements, efficiency, quality customer satisfaction and profitability as key performance areas.
> Able to resource, develop and communicate work instructions, training programs, method statements and procedures.
> Can provide employee training related to equipment, safety at work and quality.
> High PC proficiency (Excel, Word, PowerPoint).
> Extensive experience in all aspects of Customer Relationship Management.
> Strong understanding of customer and market dynamics and requirements.
> Proven leadership skills, works well with a team and have the ability to work independently with little or no supervision.
> Superior decision-making skills, problem-solving skills and conflict-management abilities.
Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.
Enquiries Department (Inbound calls and Enquiries)
Requirement 1 rep
BASIC AED 6,000-10,000K OTE AED 15,000-22,000K
Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?
IQPC is one of the world's leading conference and seminar organizers and is now looking to expand our sales team.
The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you're someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You'll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.
IQPC offers many training and development opportunities for successful candidates.
Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.
Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team
Exceptional customer service and follow up skills with good organization and time management skills are essential for this role.
Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.
DataWind has developed, and offers a series of wireless web access devices and the related web delivery platform.
Our products are offered by the world's largest and most prestigious Cellular distributors.
Our Client is urgently seeking to hire 2 highly enthusiastic girls to distribute the flyers throughout the show for Gitex 2006
Requirements:
1) Fluent English.
2) Attractive.
3) Dress: White Top, Black Shoes, Black Trousers. They would be providing you with a Magicians Cape and a Hat.
PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.
Company: Marsh Description: Marsh McLennan is seeking candidates for the following position based in the Dubai office: Client Executive What can you expect: A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment To build and maintain an excellent rapport with our clients, providers, and colleagues across the Group What you will be rewarded with: Full-Time, Permanent employment contract. Work from home for certain days of the week. Endless learning opportunities. Opportunity to move between Marsh Business Units. We will rely on you to: Lead and manage assigned portfolio of client servicing Build and maintain an excellent rapport with portfolio of clients, their service providers, and colleagues across the firm. Identify and build relationships with key decision-makers or influencers within clients. Involve senior colleagues and other internal resources to foster relationships with clients at all levels. Provide an effective and pro-active client service, providing technical advice and robust and cost-effective solutions to meet client expectations and service standards. Check all policy documents and arrange its issuance in a timely manner to meet deadlines and client needs. Communicate regularly and meet with clients to understand and meet their requirements and monitor changes within the client’s activities. What you need to have: 2-3 years’ experience in a relevant field. Insurance experience is a plus. Diploma or university degree preferred (or equivalent experience) Fluent written and spoken English. Arabic is a plus Proficiency knowledge of MS Office products (Excel, Word, PowerPoint) Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Click here to return to the MMC Careers Site Marsh McLennan?(NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching?$17 billion,?Marsh & McLennan?helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.?Marsh?advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.?Guy Carpenter?develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.?Mercer?delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.?Oliver Wyman?serves as a critical strategic, economic and brand advisor to private sector and governmental clients.
We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role is an individual contributor position that will execute on the identification, recruitment, on-boarding of ‘specialist partners’ that are the market makers within the Phone & Contact Center space. You will partner with our broader channel sales teams, direct sales, solutions engineering, marketing and enablement to build an industry leading ecosystem that delivers deal registrations and volume MRR for ZOOM Phone (ZP) and ZOOM Contact Center (ZCX). You will collaborate with our account executives aligning them to work with these Zoom Partners and our/their existing and new logo customers driving the value of ZP & ZCX to transform the customer experience they deliver to customers on ZOOM. This is a visionary partner sales hunter account manager, you may oversee a portfolio of existing partners but your primary goal will be to ensure the entirety of the ecosystem we have can service all verticals and industries for the countries this role is responsible for. Your proven track record in partnering within the focus countries in CX and UCaaS, will play a pivotal role in fostering collaboration between your partner network and our Zoom sales teams. Your influence will be keenly felt as we surge forward, entering markets ranging from SMB, Commercial enterprises and beyond, catalysing your partners to engage their clients using ZP and ZCX solutions. As a strategic thinker, hands-on executor, and skilled tactician, you will hold a central role in shaping our Route to Market (RTM) and Go-To-Market (GTM) across all verticals and industries where your partners operate. What We're Seeking: Your success will resonate in your knack for identifying, onboarding, empowering, and nurturing the finest partners for ZP and ZCX growth. Partners might encompass Resellers, Global System Integrators (G/SIs), Service Providers, Managed Service Providers and Cloud Service Providers. This role revolves around cultivating key executive relationships, enhancing existing and new partners, and exploring broader go-to-market strategies to unlock fresh revenue streams for our platform. Responsibilities: Develop a ZP/ZCX channel partner ecosystem that includes managing focus partners, recruiting new partners and growing indirect sales revenue. Build business plans with focus partners and growth partners to drive Zoom adoption in the extending and expanding ZP/ZCX portfolio. Execute sales training and provide marketing support. Track sales pipeline and bookings against quota and other metrics. Work closely with current and new Partners to capture and leverage existing contracts for Zoom’s growing ZP/ZCX platform. The successful candidate will possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with both executive, sales and technical stakeholders. Ideally a demonstrated ability to think strategically and analytically with the ability to build and convey a strong value story to the market Develop a strong understanding of key product differentiators, sales methodologies and processes. Deep understanding of the influence of Artificial Intelligence and its impact on CX solutions. Work strategically with management to deliver forecasts, identify trending opportunities / challenges, and provide recommended solutions Drive Partner Awareness & Expertise specifically on ZP/ZCX Basic Requirements: 10+ years experience in channel roles, preferably within software/SaaS vendors, with a focus on Unified Communications 5+ years CX / Cloud (CCaaS) Channel creation experience SaaS Business & Sales experience Contact Center software industry product knowledge Excellent communicator Strong presentation skills to create engaging messaging Ability and aptitude to work within various mediums to coach & develop partner sellers Must understand business telephony & Contact Center (Cloud & Premises PBX) Ability to evaluate complex processes and apply critical-thinking skills & develop new systems Ability to work independently as well as part of a collaborative environment Fluency in Arabic highly desirable We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.
Marsh McLennan is seeking candidates for the following position based in the Dubai office:
Client Executive
??
What can you expect:
A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
To build and maintain an excellent rapport with our clients, providers, and colleagues across the Group
What you will be rewarded with:
Full-Time, Permanent employment contract.
Work from home for certain days of the week.
Endless learning opportunities.
Opportunity to move between Marsh Business Units.
??
We will rely on you to:
Lead and manage assigned portfolio of client servicing
Build and maintain an excellent rapport with portfolio of clients, their service providers, and colleagues across the firm.
Identify and build relationships with key decision-makers or influencers within clients. Involve senior colleagues and other internal resources to foster relationships with clients at all levels.
Provide an effective and pro-active client service, providing technical advice and robust and cost-effective solutions to meet client expectations and service standards.
Check all policy documents and arrange its issuance in a timely manner to meet deadlines and client needs.
Communicate regularly and meet with clients to understand and meet their requirements and monitor changes within the client???s activities.
What you need to have:
2-3 years??? experience in a relevant field. Insurance experience is a plus.
Diploma or university degree preferred (or equivalent experience)
Fluent written and spoken English. Arabic is a plus
Proficiency knowledge of MS Office products (Excel, Word, PowerPoint)
Marsh is the world???s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one ???anchor day??? per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one ???anchor day??? per week on which their full team will be together in person.
About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.
Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships.
About Cigna KSA
Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia???s Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license ??? and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all.????????
Our Offer:
VIP Healthcare Insurance Plan
Professional learning programs to help you grow your career at Cigna
Superb office location at Riyadh Front
The role:
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.
Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
Mails or routes claim forms and supporting documentation to various units for final processing.
Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.
You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions.
Qualifications:
Bachelor???s degree or equivalent
Minimum 1+ years of customer service experience analyzing and solving customer problems??
Call center experience
Excellent English written and oral communication skills
Arabic written and oral skill is a must
Exceptional organizational and time-management focus
Ability to perform in a high volume, fast paced call center environment
Proven ability to work independently as well as a productive member of a team
Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer
Extensive understanding in Medical Terminology is a PLUS
Experience in healthcare insurance industry is required (financial/banking are welcome to apply)
Conditions/Requirements:
Work in 24 x 7 rotation shifts.
5 days a week.
In split shifts (some hours in the morning and remaining hours in the afternoon or evening)
During public holidays
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
JOB SUMMARY / PURPOSE To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and efficiency. They must be patient, empathetic, a problem solver, communicative, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibility: Always adhering to the call centre procedures and policies for all 800 lines - Inbound and Outbound (South, DSA, Assets & DuserveFM) calls. For professionally handle the customer call as per the company standard. For transfer of calls to specific departments depending on the client/customer’s requirement. For appropriate use of the CAFM systems. To provide personalized customer service to the highest level. To prepare and circulate aging, monthly & daily reports to the Execution Team. Prepare various reports on service request, incidents & work orders for the execution team. Building customer’s interest in the services and products offered by the company. QUALIFICIATON: Higher School Secondary or Graduate KNOWLEDGE, SKILL, AND ABILITY: Intermediate Knowledge of MS Office, Email Communication, CAFM systems. JOB SPECIFIC SKILL IF ANY: Soft Skills Communication, Intermediate Knowledge of Email and Chat Communication. Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae Location: Dubai, UAE
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To abide by the mission statement of the hotel, and of the department. 2. To ensure smooth and efficient operation of the telephone exchange. 3. To keep the work area neat and tidy. 4. To be polite, courteous, alert and helpful at all times. 5. To answer a call within three rings. 6. To attend all incoming/outgoing calls with accuracy and courtesy. 7. To observe instructions if any, from a guest before connecting the call. 8. To ensure that calls are properly connected. 9. To be polite and patient while talking to a guest. 10. To know extensions of all staff and executives along with their designations. 11. To know names of all restaurants, their timings and types of cuisines served. 12. To have knowledge about the workings of different department and their locations. 13. To read the instructions book, Banquet function list, Chambers function list daily.
employment wants.