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Other

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Spanish Bilingual Customer Service and Sales Representative

TeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required. Our Program enables you in just a few short weeks to be eligible for State Licensing in Health Insurance.

While participating in this program, TeleTech covers the costs of the prep training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a seasonal Licensed Healthcare Insurance Agent!
If you are serious about learning, helping others, and educating, then get serious and commit to TeleTechs Healthcare Insurance Development Program. Everyone wins Its up to you!

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Call Center Agent

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We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams per month depending on experience.

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System & Network Engineer

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Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.

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Call Center Supervisor

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PeopleConquest Human Resources is recruiting for one of our clientes to work in UAE - Dubai

Job Position: Assistant Manager Customer Services
Nationality: Angolan or Portuguese

Work Experience: Should have worked in the area of Customer Service or Call Center, on the level of supervisor or manager.

Key Requirement:
* 1-2 years of work experience in Angola in contact Center or client service
* Fluent in Speaking, Reading and Writing Portuguese and English
* Residence in Dubai

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Call Center Executive

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Generating leads by understanding the clients requirement regarding project.
Setting up Appointments.
Solve queries of clients about project telephonically.
Coordination with sales team.
Self motivated, goal oriented and confident.

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Business Development Manager

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A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.

Possess a strong sales and marketing background complemented with outstanding communication skills and abilities. Must have exceptional time management skills, be self-monitoring; highly motivated and possess strong man-management skills.

> 5 years of experience in company management.

> Excellent written and communication in English.

> Holds a valid U.A.E driving license.

> Manages job requirements, efficiency, quality customer satisfaction and profitability as key performance areas.

> Able to resource, develop and communicate work instructions, training programs, method statements and procedures.

> Can provide employee training related to equipment, safety at work and quality.

> High PC proficiency (Excel, Word, PowerPoint).

> Extensive experience in all aspects of Customer Relationship Management.

> Strong understanding of customer and market dynamics and requirements.

> Proven leadership skills, works well with a team and have the ability to work independently with little or no supervision.

> Superior decision-making skills, problem-solving skills and conflict-management abilities.


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Customer Care

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Job Duties will include:-

- Deal directly with customer either by telephone, electronically and face to face.
- Respond promptly to customer inquires.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquires.
- Provide pricing and delivery information.
- Perform customer verification.
- Set up the new customer accounts.
- Process orders, forms, applications and request.
- Manage customer accounts.
- Keep records of customer interactions and transactions.
- Prepare and distribute customer activity reports.
- Maintains customer database.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up, collection and allocation of payments, prepare bank deposit.
- Carry out billing, collection and reporting activities according to the specific deadlines.
- Complete accurately all necessary documentation for shipping and customer clearance
- Track, trace the purchase order to ensure on time arrival.

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3D Graphics Designer

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We are looking for 3 D Graphic Designer for our company.
Intersted applicant should please apply now limited space available.

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Customer Service Representative

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Job Duties will include:-

- Interact with Customers with the primary aim of providing support and information on the facilities
- Problem solving
- Ensuring customer satisfaction

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Customer Support Representative

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- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.
- Respond to customer queries (Calls/Emails) within the specified TAT.
- Triilingual (French/Arabic/English) Call center + Call/Correspondence work type.
- Manage customer expectations & ensure a robust communication rhythm.
- Deliver on Performance SLAs as set by the Client.

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Call Center Agent

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Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.

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IT Manager

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- Performance manage all nominated test locations
- Handle disciplinary actions and site terminations
- Ensure compliance with policies, practices and procedures
- Ensure the security of exams and the environment
- Conduct regular test centre audits
- Review and file reports reflecting unusual circumstances
- Maintain necessary stock of supplies
- Responsible for all aspects of the candidate experience
- Accessible to all staff for emergencies during testing hours via a mobile phone
- Expected to cover out of hours emergencies when required
- Flexible to work on weekends if required
- Travel as necessary
- Reliable, flexible, with a good attention to detail, ability to meet deadlines
- Implementation of new procedures, policies and any other changes that may improve network operation

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Call Center Agent

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Enquiries Department (Inbound calls and Enquiries)

Requirement 1 rep

BASIC AED 6,000-10,000K OTE AED 15,000-22,000K

Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?

IQPC is one of the world's leading conference and seminar organizers and is now looking to expand our sales team.

The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you're someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You'll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.

IQPC offers many training and development opportunities for successful candidates.


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Call Center Executive

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Delegates Sales department (Outbound Calls Telesales Role)

Requirement 3 Reps

Basic AED 6000 to 8000, OTE AED 18,000 35000 +

- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.

- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)

- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.

- Persistent, enthusiastic and energetic personality


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Call Center Executive

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Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.

Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team

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Telecom Sales

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A software company located in Dubai Internet City is in process of recruiting female tele-sales executives.
You should have Good communication sales, enthusiatic, energetic, a flair to sell and basic knowledge of computers.

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Customer Service Executive

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Exceptional customer service and follow up skills with good organization and time management skills are essential for this role.

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Call Center Executive

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Hardworking with Excellent Communication Skills. Strong verbal and written English is must and Arabic will be added advantage. Good computer knowledge,Minimum 1-2 years experience in Call Centre/ Customer Service/ Hotels/ Data Entry / Tele sales, (Freshers can also apply). Should be familiar with different areas in UAE, mainly Dubai.

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Telemarketing Team Manager

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Our Client is seeking to hire Telemarketing Team Manager.

Department: Marketing
Working Hours: Full Time
Reports To: Marketing Director

Our Client, IQPC prides itself on having a stimulating, dynamic working environment with a commitment to excellence. The time and energy put into the career development of all our staff sets them apart and makes them unique. This challenging position will provide you with a great opportunity to develop your management skills and provide an opportunity for top-level earning. This is management position, which has a direct effect on the company's level of profitability. They are therefore looking for an individual with high level of motivation and the ability to manage and motivate other people effectively, as well as someone with proven ability and experience in telephone sales. Continual training is provided, and career opportunities for talented individuals are immense within our global operation.
Purpose:
The purpose of the List Research Manager is to make sure that each conference's integrated marketing campaign is supported with a sizeable number of relevant names from the target industry in question, which will have to be acquired and researched by the Manager's team.
It is the responsibility of the List Research Manager to make sure that the targets set up for the department are achieved. These targets include both productivity and quality goals, as well as long term profitability goals regarding the lists built by the department.

Key areas of responsibility:
Team Management
Assist in hiring for the team
Facilitate induction and training of new staff
Coach team members in an effective way
Monitor staff performance to ensure they meet individual targets
Database Processes
Creation & allocation of all list research assignments managed by the department
Source relevant targeted names
Monitor all assignments to ensure data integrity
Accountable to marketing managers on project progress
Management of master database, including collation, coding and cataloguing of all data
Make sure that the lists built are sent to the Database Manager as soon as they are finalized
In conjunction with the Marketing Director, keep a close eye on the forward schedule to make sure that all relevant seminars and conferences are being researched in an effective way
List Generation
Querying internal database and output data for internal purposes and external swaps / list rentals (including sending relevant confidentiality forms and request sample mail pieces, plus monitoring seeds)
List Research
Contribute to the output of the department by conducting list research assignments when required

Reporting
Weekly reporting on total number of names collected, broken down by source and detailing performance of researchers, as measured by call rates, quantities collected and quality of data

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.

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Hostess

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Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.
DataWind has developed, and offers a series of wireless web access devices and the related web delivery platform.
Our products are offered by the world's largest and most prestigious Cellular distributors.

Our Client is urgently seeking to hire 2 highly enthusiastic girls to distribute the flyers throughout the show for Gitex 2006
Requirements:
1) Fluent English.
2) Attractive.
3) Dress: White Top, Black Shoes, Black Trousers. They would be providing you with a Magicians Cape and a Hat.

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.


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Secretary

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Our Client, CBC Medical Division is co-founded in the last decade of Millennium with contribution of two pioneer experts in the field of ophthalmic and the relevant industries. They have extensive experience in different categories from set up of ultra modern clinics & hospitals to turn key run-up of Spectacle, Contact lens and Intraocular lens manufacturing plant.

Main office is located in Dubai, U.A.E with affiliated branches serving other clients in North America, Europe, CIS and Africa.
Their mission is to provide an optimal service to optometry and Eye MD communities, in this respect they are committed to bring the latest & edge of technology in the field on possession of their valued colleagues.
In CBC, they carry wide range of products and have exclusive / official distributorship right of the world renowned companies in almost all countries, geographically located in the Middle East, Persian Gulf, CIS and Persia.

CBC Medical is seeking to hire the services of an Administrative Secretary / Female Receptionist. The ideal candidate must be detail-oriented, flexible, organized, and have the ability to multi-task, as well as possess excellent verbal and written communication skills in English. Requirements include advanced computer knowledge in MS Office Products.

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Customer Service Agent

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Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Care

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Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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Client Service Executive

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Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ? Work as part of a 24/7 shift pattern

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Customer Service Manager

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working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

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Call Center Executive

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Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned

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Editorial Office Manager

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Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.

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Sales

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The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs. Candidates with a background in sales who are analytically minded and motivated will do well in this role.


Sales Officer Responsibilities:
Organising sales visits.
Visiting customers and potential customers.
Negotiating contracts.
Achieving growth and hitting sales targets.
Designing and implementing a strategic sales plan that expands company’s customer base and ensures its strong presence.
Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
Contributing to team effort by accomplishing related results as needed.
Identifying emerging markets and market shifts while being fully aware of new competition status.


Requirements and Skills:
Highly motivated with a drive to succeed and a passion for sales.
A Bachelor Degree in Business Administration or equivalent is required.
Minimum 5 years of experience in the field.
Relevant industry experience is a plus. (Previous background in Services Companies).
English Language is a must.
Presentation Skills.
Client Relationships.
Negotiation skills.
Prospecting Skills.
Meeting Sales Goals.
Sales Planning.
Salary + benefits: 10000 to 12000 AED + transportation + other benefits

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Project Manager

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GWR is recruiting NOW- Full time PROJECT COORDINATOR.

Job Purpose:

Oversees a project. Works with team members to meet goals by an assigned deadline. Keeps up to date on all aspects of a project, assigns duties, and assists others so even complicated tasks come to completion in an orderly and timely manner. Uses expertise to solve unexpected problems.


Job Description:
- Act as the point of contact with the Mystery Shoppers and communicate project details.
- Brief shoppers on their assignments.
- Monitoring assignment execution.
- Maintaining and monitoring project plans, project schedules, client specifications/scenarios related to Mystery Shopping.
- Make sure that clients’ needs are met as the project evolves.
- Monitor and track projects progress and handle any issues that arise.
- Coordination with the schedulers for specifically assigned shops that have not been met.
- Proofreading and delivering quality reports to clients.
- Use project management tools to monitor the progress of the project.
- Being a point of contact for various clients (through Skype).
- Building up the project surveys and questionnaires when needed.
- Report and escalate issues faced to management as needed.






Job Requirements:

Bachelor degree in business or related field of study.
Three years experience in a related field.
Ability to work under pressure
Strong organizational/ communication skills
Arabic speaking is an advantage
Good communication skills of written and verbal English
Quality focus and eye for detail
Client-focused service experience
Multi Tasking skills
Strong working knowledge of Microsoft Office



Salary + benefits: 12000 to 14000 AED + other benefits

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Client Service Executive

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Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

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Other

Spanish Bilingual Customer Service and Sales Representative

TeleTech is currently looking for dedicated and energetic individuals to participate in our Healthcare Insurance Development Program and become successful Licensed Insurance Agents. No previous insurance experience required. Our Program enables you in just a few short weeks to be eligible for State Licensing in Health Insurance.

While participating in this program, TeleTech covers the costs of the prep training and the exam fees for prequalified applicants. Upon successful completion of the State Exam and receipt of your State License, you will be considered for employment as a seasonal Licensed Healthcare Insurance Agent!
If you are serious about learning, helping others, and educating, then get serious and commit to TeleTechs Healthcare Insurance Development Program. Everyone wins Its up to you!

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Call Center Agent


We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams per month depending on experience.

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System & Network Engineer

Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.

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Call Center Supervisor

PeopleConquest Human Resources is recruiting for one of our clientes to work in UAE - Dubai

Job Position: Assistant Manager Customer Services
Nationality: Angolan or Portuguese

Work Experience: Should have worked in the area of Customer Service or Call Center, on the level of supervisor or manager.

Key Requirement:
* 1-2 years of work experience in Angola in contact Center or client service
* Fluent in Speaking, Reading and Writing Portuguese and English
* Residence in Dubai

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Call Center Executive

Generating leads by understanding the clients requirement regarding project.
Setting up Appointments.
Solve queries of clients about project telephonically.
Coordination with sales team.
Self motivated, goal oriented and confident.

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Business Development Manager

A well-rounded manager with a solid track record in sales and / or project delivery for large and small projects and administration / business management, with proven ability in customer service.

Possess a strong sales and marketing background complemented with outstanding communication skills and abilities. Must have exceptional time management skills, be self-monitoring; highly motivated and possess strong man-management skills.

> 5 years of experience in company management.

> Excellent written and communication in English.

> Holds a valid U.A.E driving license.

> Manages job requirements, efficiency, quality customer satisfaction and profitability as key performance areas.

> Able to resource, develop and communicate work instructions, training programs, method statements and procedures.

> Can provide employee training related to equipment, safety at work and quality.

> High PC proficiency (Excel, Word, PowerPoint).

> Extensive experience in all aspects of Customer Relationship Management.

> Strong understanding of customer and market dynamics and requirements.

> Proven leadership skills, works well with a team and have the ability to work independently with little or no supervision.

> Superior decision-making skills, problem-solving skills and conflict-management abilities.


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Customer Care

Job Duties will include:-

- Deal directly with customer either by telephone, electronically and face to face.
- Respond promptly to customer inquires.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquires.
- Provide pricing and delivery information.
- Perform customer verification.
- Set up the new customer accounts.
- Process orders, forms, applications and request.
- Manage customer accounts.
- Keep records of customer interactions and transactions.
- Prepare and distribute customer activity reports.
- Maintains customer database.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up, collection and allocation of payments, prepare bank deposit.
- Carry out billing, collection and reporting activities according to the specific deadlines.
- Complete accurately all necessary documentation for shipping and customer clearance
- Track, trace the purchase order to ensure on time arrival.

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3D Graphics Designer


We are looking for 3 D Graphic Designer for our company.
Intersted applicant should please apply now limited space available.

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Customer Service Representative

Job Duties will include:-

- Interact with Customers with the primary aim of providing support and information on the facilities
- Problem solving
- Ensuring customer satisfaction

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Customer Support Representative

- Receive calls & correspondence from Members (payers) inquiring about their Health Insurance Policy.
- Respond to customer queries (Calls/Emails) within the specified TAT.
- Triilingual (French/Arabic/English) Call center + Call/Correspondence work type.
- Manage customer expectations & ensure a robust communication rhythm.
- Deliver on Performance SLAs as set by the Client.

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Call Center Agent


Customer Service Representatives Required for an Outsourcing Company in Dubai. Applicants must have good communication skills in English and Arabic.

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IT Manager

- Performance manage all nominated test locations
- Handle disciplinary actions and site terminations
- Ensure compliance with policies, practices and procedures
- Ensure the security of exams and the environment
- Conduct regular test centre audits
- Review and file reports reflecting unusual circumstances
- Maintain necessary stock of supplies
- Responsible for all aspects of the candidate experience
- Accessible to all staff for emergencies during testing hours via a mobile phone
- Expected to cover out of hours emergencies when required
- Flexible to work on weekends if required
- Travel as necessary
- Reliable, flexible, with a good attention to detail, ability to meet deadlines
- Implementation of new procedures, policies and any other changes that may improve network operation

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Call Center Agent


Enquiries Department (Inbound calls and Enquiries)

Requirement 1 rep

BASIC AED 6,000-10,000K OTE AED 15,000-22,000K

Are you looking to get yourself into a telesales role that will pay you great money in an uncertain economic environment and are eager to begin your new career as soon as possible?

IQPC is one of the world's leading conference and seminar organizers and is now looking to expand our sales team.

The ideal candidate will have experience in sales and/or customer services. You will possess a confident phone manner, a good command of the English language, and the power of persuasion. Always ready to take the next call, you're someone has the natural ability to hit targets and close deals and has the desire and drive to succeed. You'll also enjoy being part of a team and have personality, persistence and energy. The ability to speak Arabic is an advantage.

IQPC offers many training and development opportunities for successful candidates.


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Call Center Executive


Delegates Sales department (Outbound Calls Telesales Role)

Requirement 3 Reps

Basic AED 6000 to 8000, OTE AED 18,000 35000 +

- A minimum of 12 months telesales experience in delegate sales for business-to-business conferences or exhibitions.

- Excellent communication skills (A clear and confident phone manner, tone and power to persuade are MUST-HAVE qualities)

- Self-motivated to succeed, Committed and ready to take the heat involved in hitting and overachieving weekly and monthly targets.

- Persistent, enthusiastic and energetic personality


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Call Center Executive

Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.

Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team

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Telecom Sales

A software company located in Dubai Internet City is in process of recruiting female tele-sales executives.
You should have Good communication sales, enthusiatic, energetic, a flair to sell and basic knowledge of computers.

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Customer Service Executive

Exceptional customer service and follow up skills with good organization and time management skills are essential for this role.

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Call Center Executive

Hardworking with Excellent Communication Skills. Strong verbal and written English is must and Arabic will be added advantage. Good computer knowledge,Minimum 1-2 years experience in Call Centre/ Customer Service/ Hotels/ Data Entry / Tele sales, (Freshers can also apply). Should be familiar with different areas in UAE, mainly Dubai.

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Telemarketing Team Manager

Our Client is seeking to hire Telemarketing Team Manager.

Department: Marketing
Working Hours: Full Time
Reports To: Marketing Director

Our Client, IQPC prides itself on having a stimulating, dynamic working environment with a commitment to excellence. The time and energy put into the career development of all our staff sets them apart and makes them unique. This challenging position will provide you with a great opportunity to develop your management skills and provide an opportunity for top-level earning. This is management position, which has a direct effect on the company's level of profitability. They are therefore looking for an individual with high level of motivation and the ability to manage and motivate other people effectively, as well as someone with proven ability and experience in telephone sales. Continual training is provided, and career opportunities for talented individuals are immense within our global operation.
Purpose:
The purpose of the List Research Manager is to make sure that each conference's integrated marketing campaign is supported with a sizeable number of relevant names from the target industry in question, which will have to be acquired and researched by the Manager's team.
It is the responsibility of the List Research Manager to make sure that the targets set up for the department are achieved. These targets include both productivity and quality goals, as well as long term profitability goals regarding the lists built by the department.

Key areas of responsibility:
Team Management
Assist in hiring for the team
Facilitate induction and training of new staff
Coach team members in an effective way
Monitor staff performance to ensure they meet individual targets
Database Processes
Creation & allocation of all list research assignments managed by the department
Source relevant targeted names
Monitor all assignments to ensure data integrity
Accountable to marketing managers on project progress
Management of master database, including collation, coding and cataloguing of all data
Make sure that the lists built are sent to the Database Manager as soon as they are finalized
In conjunction with the Marketing Director, keep a close eye on the forward schedule to make sure that all relevant seminars and conferences are being researched in an effective way
List Generation
Querying internal database and output data for internal purposes and external swaps / list rentals (including sending relevant confidentiality forms and request sample mail pieces, plus monitoring seeds)
List Research
Contribute to the output of the department by conducting list research assignments when required

Reporting
Weekly reporting on total number of names collected, broken down by source and detailing performance of researchers, as measured by call rates, quantities collected and quality of data

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.

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Hostess

Our Client, DataWind, Based in Montreal, Canada, DataWind is a leading developer of wireless web access products and services.
DataWind has developed, and offers a series of wireless web access devices and the related web delivery platform.
Our products are offered by the world's largest and most prestigious Cellular distributors.

Our Client is urgently seeking to hire 2 highly enthusiastic girls to distribute the flyers throughout the show for Gitex 2006
Requirements:
1) Fluent English.
2) Attractive.
3) Dress: White Top, Black Shoes, Black Trousers. They would be providing you with a Magicians Cape and a Hat.

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.


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Secretary

Our Client, CBC Medical Division is co-founded in the last decade of Millennium with contribution of two pioneer experts in the field of ophthalmic and the relevant industries. They have extensive experience in different categories from set up of ultra modern clinics & hospitals to turn key run-up of Spectacle, Contact lens and Intraocular lens manufacturing plant.

Main office is located in Dubai, U.A.E with affiliated branches serving other clients in North America, Europe, CIS and Africa.
Their mission is to provide an optimal service to optometry and Eye MD communities, in this respect they are committed to bring the latest & edge of technology in the field on possession of their valued colleagues.
In CBC, they carry wide range of products and have exclusive / official distributorship right of the world renowned companies in almost all countries, geographically located in the Middle East, Persian Gulf, CIS and Persia.

CBC Medical is seeking to hire the services of an Administrative Secretary / Female Receptionist. The ideal candidate must be detail-oriented, flexible, organized, and have the ability to multi-task, as well as possess excellent verbal and written communication skills in English. Requirements include advanced computer knowledge in MS Office Products.

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Customer Service Agent

Key accountabilities - Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the tram and station premises; - Assist and mitigate overcrowding on platforms to ensure that passengers flows are managed in an orderly manner; - Provide information on ticket sales and tram services information - Distribute publicity materials and handle lost property; - Provide safe, reliable, convenient and comfortable tram journeys - Enforce revenue protection procedures and associated by-laws; - Provide the very best in customer service and information;

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Customer Care

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members.

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Client Service Executive

Key Responsibilities ? Manage cases in line with the key directive of Assist First, Verify Later ? Demonstrate a ?can do? and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided. ? Demonstrate an understanding of all key clients? Operations and Billings Procedures ? Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures ? Manage cases with a view to moving them forward in the best interests of the member and client. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members and clients. ? To be the first point of contact for members, end users, clients, service providers and colleagues ? Ensure incoming calls are answered promptly, appropriately and courteously. ? Ensure inbound requests are handled in timely efficient manner. ? To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover. ? Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients. ? Escalate cases and requests as per company protocols. ? Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner. ? Organize the full range of medical and security services for clients, utilizing the internal resources of International SOS and external correspondents where necessary. ? Work harmoniously with fellow operations staff, members of the medical team and other Alarm Centres in the provision of assistance to members. ? Positively promote International SOS to other organizations. ? Carry out any other reasonable duties as requested by the manager. ? Work as part of a 24/7 shift pattern

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Customer Service Manager

working with a leading FMCG company who is looking to hire for their next Customer Service Manager for their call centre department. You will be reporting directly into Head of Operations and will be responsible for a team of eight customer service executives. The role will include relationship building with both the clients / customers, servicing their queries and complaints. You will follow all relevant customer service policies, processes and standard operating procedures. Strive for solutions that drive an improved customer experience and mutual profitability. You should have a motivated, calm and professional attitude and be ready for a new challenge.

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Call Center Executive

Responsibilities: ? Obtains client information though leads passed and marketing team ? Making outbound calls to all the list of leads received on a day to day basis ? Answer incoming/ inbound calls from customers and answer prospect client s inquiries and questions ? Booking appointments for car sellers, schedule on the calendar and send sms for appointment confirmation ? Handle complaints, rectify problems to the concerned person and provide complete information ? Ability to evaluate a particular lead if it is a potential car seller, make sure to understand the procedure before booking them in for inspection ? Has good knowledge in the business goals and structure; and knows the basic process and requirements ? Maintain an accurate daily report of all activities and call log ? Follows correct procedure regarding Data protection and client confidentiality Job Duties: ? Answer incoming calls and respond to customer s emails ? Management and resolve customer complaints ? Identify and escalate issues to supervisors ? Provide product and service information to customers ? Research required information using available resources ? Process orders, forms, and application ? Route calls to appropriate resources ? Document all call information according to standard operating procedures ? Recognize, document, and alert the management team of trends in customer calls ? Follow up customer calls where necessary ? Upsell products and services ? Complete call logs and reports ? Other duties as assigned

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Editorial Office Manager

Part-Time Job - Work From Home - available NOW at GWR Consulting.

Position Name: "Quality Validator/ Editor"

Job duties:

- Edit mystery shopping reports according to GWR’s Quality standards
- Contact the shopper when needed
- Evaluate the shoppers after checking if all elements were received by the shoppers
- Liaise with the Quality Validators Senior Coordinator when needed

Job specifications:

Working Shifts: Flexible DAY/NIGHT - WEEKEND/WEEKDAYS
Joining Date: as soon as possible.
Experience: no experience needed.
Educational: No Specific background.

Candidates must Possess good communication skills and fluent in English (Written and spoken) in order to edit effectively the reports in terms of Language, Grammar, Legibility.

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Sales

The individual in this role would be responsible for analyzing our customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. We are seeking a candidate who is creatively-minded and eager to think outside the box when it comes to our customers and their needs. Candidates with a background in sales who are analytically minded and motivated will do well in this role.


Sales Officer Responsibilities:
Organising sales visits.
Visiting customers and potential customers.
Negotiating contracts.
Achieving growth and hitting sales targets.
Designing and implementing a strategic sales plan that expands company’s customer base and ensures its strong presence.
Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
Contributing to team effort by accomplishing related results as needed.
Identifying emerging markets and market shifts while being fully aware of new competition status.


Requirements and Skills:
Highly motivated with a drive to succeed and a passion for sales.
A Bachelor Degree in Business Administration or equivalent is required.
Minimum 5 years of experience in the field.
Relevant industry experience is a plus. (Previous background in Services Companies).
English Language is a must.
Presentation Skills.
Client Relationships.
Negotiation skills.
Prospecting Skills.
Meeting Sales Goals.
Sales Planning.
Salary + benefits: 10000 to 12000 AED + transportation + other benefits

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Project Manager

GWR is recruiting NOW- Full time PROJECT COORDINATOR.

Job Purpose:

Oversees a project. Works with team members to meet goals by an assigned deadline. Keeps up to date on all aspects of a project, assigns duties, and assists others so even complicated tasks come to completion in an orderly and timely manner. Uses expertise to solve unexpected problems.


Job Description:
- Act as the point of contact with the Mystery Shoppers and communicate project details.
- Brief shoppers on their assignments.
- Monitoring assignment execution.
- Maintaining and monitoring project plans, project schedules, client specifications/scenarios related to Mystery Shopping.
- Make sure that clients’ needs are met as the project evolves.
- Monitor and track projects progress and handle any issues that arise.
- Coordination with the schedulers for specifically assigned shops that have not been met.
- Proofreading and delivering quality reports to clients.
- Use project management tools to monitor the progress of the project.
- Being a point of contact for various clients (through Skype).
- Building up the project surveys and questionnaires when needed.
- Report and escalate issues faced to management as needed.






Job Requirements:

Bachelor degree in business or related field of study.
Three years experience in a related field.
Ability to work under pressure
Strong organizational/ communication skills
Arabic speaking is an advantage
Good communication skills of written and verbal English
Quality focus and eye for detail
Client-focused service experience
Multi Tasking skills
Strong working knowledge of Microsoft Office



Salary + benefits: 12000 to 14000 AED + other benefits

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Client Service Executive

Reporting To: Area Manager

ABOUT REGUS
Regus is helping to change the way the world works by leading the workplace revolution. We are the clear number one player in the rapidly growing, global flexible workplace market. We provide convenient, high-quality workplaces, for any period of time. We are the only provider with significant and growing national networks which provide an unrivalled global reach. We support our customers with the right workplace at the right price, in the right location, every time. We currently operate in over 100 countries, 900 cities and 3000 centres. We still think of ourselves as a high-growth start-up, just one that’s been around a while, indeed our Founder is still our CEO.

Our primary focus is to meet the needs of our customers and to provide them with the most helpful, advanced products and services they need, to grow their business. This year, we are opening over one centre every day – that is over 20% growth in just 1 year. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with leading international hotel chains, service station centres, hubs for entrepreneurs and tie ups with educational institutions. These are innovative ideas to give our customers the opportunity to work when they want, where they want. There is no other company in the market with our offering and we have an amazing platform for continued growth.

WHY US
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.