TechVista Systems is looking for Dynamics AX Functional Consultants to be based in our Dubai Office. European Nationals only. Candidates should have a minimum of 4 years of ERP Consultancy and 3 years
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for Project Manager f
The Sales Coordinator plays an important role within the Astoria Solutions sales team. The key objective is to support the sales executives and Management to be successful in closing deals with their
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for Dynamic Ax Applic
VAM SYSTEMS is a Business Consulting, IT Technology Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for Micros
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for Oracle EBS Soluti
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for Oracle EBS Functi
5+yrs experience in C# ASP ADO WPF required.(Note : Candidates Below 5yrs of experience do not apply)Very Strong in WPFStrong in ADO.net, ASP.net, c#, Web ServicesSHOULD JOIN IMMEDIATELYJob Type: Full
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for IT Infrastructure
VAM SYSTEMS is a Business Consulting, IT Technology Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for Oracle
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.We are currently looking for VMware Engineer for Our Q
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.We are currently looking for Senior UNIX Administrator
VAM SYSTEMS is currently looking for Axpert professional for our Bahrain operations with the following skill set and terms and conditions:Skill set required: Should have strong experience in AxpertEx
VAM SYSTEMS is currently looking for SharePoint Application Developer for our Qatar operations with the following skill set and terms and conditions:Skill Set required:- 3 -5 years of progressive work
VAM SYSTEMS is currently looking for Axpert professional for our Bahrain operations with the following skill set and terms and conditions:Skill set required:- Should have strong experience in AxpertEx
We are currently looking Windows Administrator for our Qatar operations with the following skill set.Skill Set required:* 5 -10 years?? experience with solid hands on Microsoft technologies. * Should
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM SYSTEMS is currently looking for Network & Securit
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.We are currently looking for Client Relations Executiv
Desktop & Server Support Technician - Temp to HirePosition SummaryUnder direct supervision, the Desktop & Server Support Technician is responsible maintaining the local area network infrastructure wit
Cisco Voice Engineer At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolut
Network Engineering ArchitectEnglewood, CO ABOUT TELETECHFor more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technol
VINIRMA Consulting is currently looking for Siebel CRM Techno Functional Consultant for one of our clients which is a leading Organization in Qatar with the following skill set and terms and condition
The company requires the head of an Internet project in areas of B2B and B2C. The goal of our company is to create an International Commerce and Information platform (B2B) and the International Online
Escalation EngineerAt eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutio
Technical Support Representative At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal
Only Males required!!CTC PLANNED: INDUSTRY STANDARD WITH 60% FIXED AND 40% LINKED TO PERFORMANCE- REDEEMABLE ON EACH ORDER + ATTRACTIVE INCENTIVES + BONUSPRE-REQUISITES1. MINIMUM 5+ YRS IN UAE / MIDDL
SYSTEM ENGINEER- IT SECTORDUBAI / AED 7000 + ANNUAL BENEFITSOne of our reputed client is looking for a System Engineer, Bachelor Degree Preferably Computer Science, 5+ years experience working as Syst
SYSTEM ENGINEER- IT SECTORDUBAI / AED 7000 + ANNUAL BENEFITSOne of our reputed client is looking for a System Engineer, Bachelor Degree Preferably Computer Science, 5+ years experience working as Syst
IT SECURITY OFFICER LEADING REPUTED BANKSharjah / AED 20000 Gross + Annual BenefitsOur client, a reputed local bank in Sharjah, is looking for an IT security Officer. Bachelor Degree in Computer Scie
TechVista Systems is looking for Dynamics AX Functional Consultants to be based in our Dubai Office. European Nationals only. Candidates should have a minimum of 4 years of ERP Consultancy and 3 years of AX dynamics Consultancy experience. Strong English Communication Skills. Experienced in Delivery Management, Presales and Client Management.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Project Manager for our UAE operations with the following skill set and terms and conditions:
Skill Set required:
Minimum 3 years of experience as a Project Manager.
Should have experience in managing projects in Payments & Transaction, corporate commercial & wealth, Banking, Cards domains, IT Infrastructure.
Expertise in delivering projects by using Agile Methodologies (SCRUM)
Ability to manage multiple projects simultaneously while maintaining quality and meeting customer expectations.
Expertise in Planning and implementation change management work.
Experienced in leading a team consisting of Tech Lead, programmers, architects and Business Analysts.
Strong communication skills and ability to facilitate workshops.
Proficient with Microsoft (Excel, Access, Word, Power Point, Visio and Project Plan).
Domain: Banking.
Experience Required: 8+ years
Terms and conditions:
Joining time frame: Immediate (maximum 2 weeks)
The selected candidates shall join VAM SYSTEMS- UAE and shall be deputed to one of the leading Banks in UAE.
The Sales Coordinator plays an important role within the Astoria Solutions sales team. The key objective is to support the sales executives and Management to be successful in closing deals with their customers.
- Supporting and executing administrative processes in the office
- Ensuring that the telephone is answered during office hours
- Coordinating appointments and meetings on behalf of Management and sales executives
- Preparing presentations (slides) content to be provided by Management and/or sales people
- Ensuring that administrative paperwork, filing and or / other office work is done on time, and with high quality
- Helping to set up and (potentially) running marketing campaigns and initiatives, in close cooperation with Company Management
- To submit and ensure the processing and renewal of all types of applications and paperwork to the local government bodies, including but not limited to visit visas, employment or residence visas, car registrations, Trade License, labor permits, export license, economic license, foreign license, etc.
- Assist in company errands when required to.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Dynamic Ax Application Specialist for our Qatar operations with the following skill set and terms and conditions:
Experience required: 5years.
Terms and conditions:
Joining time frame: 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Organizations in Qatar.
VAM SYSTEMS is a Business Consulting, IT Technology Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Microsoft CRM Developer for our Qatar operations with the following skill set and terms and conditions:
Domain: Bank
Experience Required: 4 to 5
Terms and conditions:
Joining time frame: maximum 1 month
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Banks in Qatar.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Oracle EBS Solution Architect for our Qatar operations with the following terms and conditions:
Experience required: 7+ years.
Terms and conditions:
Joining time frame: 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Organizations in Qatar.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Oracle EBS Functional Consultant for our Qatar operations with the following terms and conditions:
Experience required: 6+ years.
Terms and conditions:
Joining time frame: 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Organizations in Qatar.
5+yrs experience in C# ASP ADO WPF required.
(Note : Candidates Below 5yrs of experience do not apply)
Very Strong in WPF
Strong in ADO.net, ASP.net, c#, Web Services
SHOULD JOIN IMMEDIATELY
Job Type: Full-time
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for IT Infrastructure Architect for our Qatar operations with the following skill set and terms and conditions:
Terms and conditions:
Joining time frame: Immediate
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Organisation in Qatar.
VAM SYSTEMS is a Business Consulting, IT Technology Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Oracle Developer for our Qatar operations with the following skill set and terms and conditions:
Domain: Bank
Terms and conditions:
Joining time frame: 2 weeks (maximum 1month).
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Banks in Qatar.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
We are currently looking for VMware Engineer for Our Qatar operations with the following skill set and terms and conditions:
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month).
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Banks in Qatar.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
We are currently looking for Senior UNIX Administrator for our Qatar operations with the following skill set and terms and conditions:
Domain: Bank
Terms and conditions:
Joining time frame: 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Banks in Qatar.
VAM SYSTEMS is currently looking for Axpert professional for our Bahrain operations with the following skill set and terms and conditions:
Skill set required:
Should have strong experience in Axpert
Experience Required: 4+Years
Terms and conditions:
Joining time frame: 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS Bahrain and shall be deputed to one of the Government Organizations in Bahrain.
VAM SYSTEMS is currently looking for SharePoint Application Developer for our Qatar operations with the following skill set and terms and conditions:
Skill Set required:
- 3 -5 years of progressive work experience of which at least 3 years in relevant SharePoint (2010, 2013) development experience.
- 2+ years of experience with developing .NET web and windows applications.
- Participating in at least 3+ major complex implementations of SharePoint.
- Experience in leveraging Microsoft Technologies including not limited to (ASP.NET, C#, VB.NET, Microsoft .NET Framework, Active directory and SQL Server)
- Excellent Experience in performing testing and debugging.
Minimum Qualification:-
University degree in Computer Engineering or Computer Science.
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month).
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Organizations in Qatar.
VAM SYSTEMS is currently looking for Axpert professional for our Bahrain operations with the following skill set and terms and conditions:
Skill set required:
- Should have strong experience in Axpert
Experience Required: 4+Years
Terms and conditions:
Joining time frame: 2 weeks (maximum 4 weeks)
The selected candidates shall join VAM SYSTEMS Bahrain and shall be deputed to one of the Government Organizations in Bahrain.
We are currently looking Windows Administrator for our Qatar operations with the following skill set.
Skill Set required:
* 5 -10 years?? experience with solid hands on Microsoft technologies.
* Should have experience in Systems Center Orchestrator.
* Should have excellent System Center skills (primary) with other technologies (AD, Exchange etc.).
Expertise in the below mentioned Microsoft Technologies:
* Windows Server OS 2003/2008 R2/2012,
* Active Directory 2003 and 2008,
* Exchange 2003/2010,
* ISA 2006/TMG,
* WSUS,
* SCCM,
* Blackberry,
* Windows Clustering & Windows Load Balancing on Windows 2003 / 2008,
* Power shell,
* Day to Day administration of Microsoft windows servers.
* Monitor critical servers (like Exchange, Blackberry, Domain Controllers, MOSS), to check if they are functioning properly, check disk usage, check critical alerts.
* Configure Blackberry devices for senior management & troubleshooting of blackberry devices.
* Configure Exchange Mailboxes for e.g.:- Move to a higher quota, give rights to mailboxes.
* Involved in Periodic maintenance of servers (like restarts, upgrades).
* Assist the application team for infrastructure related issues.
* Provide support to Help desk & Staff with related to servers / applications related to servers.
* Installation of Windows on Physical Servers as need be.
* Periodically update windows patches & harden the windows servers as per the schedule.
* Proactively take ownership & resolve technical issues to closure.
* Available on call 24*7*365 which may include presence in office at late night hours or out of office hours.
* Involve in project related activities from Microsoft Infrastructure side & ensure project is closed & target dates met.
* Have a sound technical knowledge on Windows, AD, Exchange, ISA, TMG, MOSS, and Blackberry, WSUS, SMS, SCCM& update as per the technology growth.
* Implement Disaster recovery solution by implementing Double Take solution for physical servers & test the plan to meet the objectives.
* Be actively part of the team & provide assistance to other team members as & when required.
* Provide the improvement plan for Microsoft technologies by meeting the objectives of the Bank.
* Provide / Review Technical Solutions / Designs for the new and existing projects / Infrastructure.
Domain: Bank
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
VAM SYSTEMS is currently looking for Network & Security Engineer for our Qatar operations.
Terms and conditions:
Joining time frame: (1month)
The selected candidates shall join VAM SYSTEMS Qatar and shall be deputed to one of the leading Banks in Qatar.
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.
We are currently looking for Client Relations Executives for our UAE operations.
We are looking for a Security Personnel.
Desktop & Server Support Technician - Temp to Hire
Position Summary
Under direct supervision, the Desktop & Server Support Technician is responsible maintaining the local area network infrastructure with primary focus on desktop workstation deployment, moves, adds, changes, software distribution, support and general troubleshooting. Must possess basic understanding of programming and ability to code solutions to common IT Support problems.
Responsibilities
* Provide support and technical issue resolution via E-Mail, phone and other electronic and in-person means.
* Deploys, maintains and repairs computer workstations or notebooks. Completes moves and setup of computer peripherals. Plans, schedules, and executes such deployments of computer systems.
* Manage stakeholder communications and expectations; assist Management to liaise with business unit leadership to identify potential areas of innovation, optimization, automation, increased efficiencies and cost reductions.
* Assist in developing and managing the on-boarding of new office productivity tools and the effective off-boarding of deprecated applications and processes.
* Periodic Cloud Operations projects requiring scripting and programming abilities using JavaScript and Java.
* Using industry-standard IT monitoring tools, understand application and system health and to respond to out-of parameter network, server and application events.
* Perform account maintenance (users and groups on AD, Linux, Gmail, GitHub, and proprietary applications) using company-provide software tools.
* Ability to effectively distill and communicate complex technical issues to multiple audiences, including technical staff, management and client.
* Ability to work with personnel at all levels in a clear, concise, frank, collaborative and professional manner.
* Ability to work in a fast-paced and intellectually-challenging 7x24 environment.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization and documentation exist. Ability to quickly and accurately interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* To perform this job successfully, an individual should have knowledge of troubleshooting tools and desktop productivity software like: Google for Work, Microsoft Word, Excel, PowerPoint, and Visio.
* Ensure that all service requests are maintained within the Company SLA. Maintain consistent CSAT at least 90% as measured by after-call customer surveys. Ensure that all Service Center documents, processes and procedures are followed.
Cisco Voice Engineer
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self-service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
We are currently undergoing a nationwide search for an experienced Cisco Principal Voice Engineer, located in Austin TX, to provide design, implementation and delivery support of our Cisco UCCE Contact Center services and solutions. This an excellent career opportunity for individuals with prior voice and data architecture and engineering experience who want to develop and grow their career in Cisco Contact Center solutions in a consulting, client facing environment .
Role/Responsibilities:
* Key player in the design and implementation of full-life cycle Cisco contact center project integrations including call center workflows
* Perform analysis and diagnosis of complex voice and data network issues
* Work and collaborate with project teams consisting of eLoyalty Professional Services staff, client resources, contract resources and 3rd party vendors.
* Provide technical thought leadership while interacting closely with the client.
* Provide consistent and frequent project status updates and project issues to assigned eLoyalty Project Manager
* Provide mentoring and support to junior staff members
Network Engineering Architect
Englewood, CO
ABOUT TELETECH
For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.
Our capabilities include:
* Design: Customer Strategy Services
* Enable: Customer Technology Services
* Manage: Customer Management Services
* Grow: Customer Growth Services
Position Summary:
Responsible for the architecture the local area network (LAN) and wide area network (WAN) for the Teletech global network. Consults and collaborates with other TeleTech companies on network direction and efficiencies. Provides technical support to various departments and users with regards to the LAN/WAN. Serves as a liaison with vendors and other third party providers. Operates under minimal supervision, with wide latitude for independent judgment. Serves as a team leader and mentor to junior level engineers.
Key responsibilities:
* Responsible for the implementation, testing and training of new communication projects and initiatives.
* Performs the analysis, design and development of new LAN/WAN initiatives.
* Responsible for integrating business systems within the corporate information technology environment.
* Demonstrated skills in design and engineering of integrated networks of Data and Voice
* Develops business cases for request for new or additional hardware or software.
* Coordinates with Management and Technology Managers/Engineers to resolve issues relating to LAN/WAN.
* Conducts trainings and mentoring sessions. Provides the highest level of support to the technical operations groups and junior level engineers.
* Researches new technologies in the areas of network security, network resiliency, network convergence and speed, network monitoring and alerting
* Produces policy and standards globally for Teletech data network
* Writes white papers and gives technical presentations on new technologies
* Strong vendor relationship skills
* Acts as a liaison with vendors and third party providers.
* Responsible for creating and maintaining documentation for all assigned Enterprise network designs.
* Capable of project managing complex technical projects, and communicating status to Customers.
* Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.
* Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.
* Ability to work days, evenings, and weekends as required; 24x7 support.
* Exceptional documentation and communication skills.
* Develop and Design new IP networks based off of new client and or internal requirements.
* Other duties as assigned by management
VINIRMA Consulting is currently looking for Siebel CRM Techno Functional Consultant for one of our clients which is a leading Organization in Qatar with the following skill set and terms and conditions.
Terms and conditions:
Joining time frame: (maximum 4 weeks)
The selected candidates shall be a direct employee of one of the leading Organization in Qatar.
The company requires the head of an Internet project in areas of B2B and B2C.
The goal of our company is to create an International Commerce and Information platform (B2B) and the International Online Store (B2C) for the free and secure trade between retail buyers of outlet-products and exclusive sellers. Ensure sellers a convenient way for sales of goods.
Duties of the Head of Internet project comprise complex solving of different issues such as creation, support, promotion and development of the World Wide Web project: development of strategy and the structure of the project site, preparation of content, site optimization and promotion, statistical analysis of customer website traffic. The head of an Internet project provides staging and monitoring of technical tasks, coordinates the activities of the team of experts, monitors compliance with the project budget. Its responsibility also includes the planning, implementation and results studies of advertising and marketing campaigns.
Responsibilities include as follows:
Management of the department, organization of the work of subordinate units;
Recruitment and work management of staff;
Management of an International Commerce and Information platform (B2B) and the International Online Store (B2C), the development of marketing strategies;
Work and collaboration with suppliers
Maximizing the efficiency of the trading process and business results of Online Store
Representation of the company in social networks and control of information flow;
Development and implementation of KPI standards (Key Performance Indicators), job descriptions, functional responsibilities for department staff
Obtaining feedback from customers;
Monitoring the quality of processing of customer requests;
Analysis and reporting on the results of the department.
General Requirements:
Age from 30 years;
Knowledge of fluent Russian and English is compulsory; Arabic is welcome
High education (technical, management, IT);
Knowledge and experience in work with PHP-frameworks: ZendFrameWork, Symphony, Yii, CodeIgniter, CakePHP, Kohana
Knowledge and experience in work with JS libraries: jQuery, MooTools, Prototype, Dojo, script.aculo.us, Ext JS, YUI, qooxdoo
Knowledge of basic programming, Web-systems, the principles of their construction and development, CMS-Systems
Administrative work experience, head of the online store in sphere of selling;
Experience in the creation / maintenance of Online Stores from the early start, development and administration of the site;
Advanced PC user, knowledge of modern web technologies and the peculiarities of the Online Stores (B2B and B2C);
Understanding of the internet trade sales (promotion methods, trends, development tools, channels);
Leadership qualities, a high level of self-organization;
Stress resistance, flexibility, creativity, perception of new information, a desire to grow and develop.
Escalation Engineer
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
We are currently searching for an experienced Windows Systems Administrator to work in support of our Hosted Collaboration Solutions division supporting Cloud based project solutions. The ideal candidate will have some exposure to supporting virtualization solutions for enterprise environments and will have exposure to virtualization software, SAN infrastructure, and datacenter networking. You will be part of a team providing a first in class hosted collaboration solution for our enterprise business clients.
Primary Responsibilities:
Shared responsibility and daily operational support of entire server environment including administration, maintenance and troubleshooting
Enterprise patch management and enterprise server management
Debugging problematic software
Server staging
Working with a team to help maintain the vSphere infrastructure within global data centers in support of the hosted cloud solution service offering for eLoyaltys enterprise clients.
Will work with a team to help support Cisco UCS B series blade server chassis
Shared responsibility and highly skilled at providing Windows Server Administration and Support at the enterprise level
Responsible for producing high quality deliverables in a timely fashion.
Provide technical assistance to help resolve issues relating to a variety of enterprise technologies.
Work with vendors / cross team engineering group/s to provide solutions to complex issues.
Self motivated engineer who is able to prioritize projects, issues and tasks and work under minimum supervision.
Technical Support Representative
At TeleTech, Customers are the life blood of our business. Understanding the importance of good customer service is essential for creating new customers, keeping loyal customers, and developing referrals for future customers. We strive to stay connected with our customers at all touch points, and to value their feedback in return. Without this ongoing connection, our business would fail.
JOB TITLE: TECHNICAL SERVICE REPRESENTATIVE (TSR)
THE ROLE:
Your role as a Technical Service Representative (TSR) is to provide technical support to customers by researching and answering their questions or troubleshooting their problems in relation to electronic devices, be it internet connection, mobile phones, computers/laptops or cable TV. You must be able to provide step-by-step solutions via phone or email, to ensure proper disposition of their concerns.
DUTIES AND RESPONSIBILITIES:
Provide answers to clients by identifying their problems; researching answers; and guiding them through corrective steps.
Improve system performance by identifying problems; recommending changes.
Working with field engineers to visit customers if the problem is more serious.
Utilize computer technology to handle high call volumes.
Logging and keeping records of customer queries.
Analyzing call logs so you can spot common trends and underlying problems.
Compile reports on overall customer satisfaction.
SKILLS & COMPETENCIES REQUIRED:
An ability to assess each customer IT knowledge levels.
Have native verbal and written communication skills in Japanese/ Korean/ Chinese.
Have Strong problem solving skills to diagnose and logically resolve customer problems using tools such as the Logitech knowledge base and publically available common knowledge sources, experience, good judgment, and acquired knowledge of Logitech products
Ability to deal with difficult callers being polite, have confidence, and use diplomacy in difficult situations.
Good analytical and problem solving skills - giving full attention to what the customer is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Logical thinker.
Up-to-date technical knowledge.
Have in depth understanding of software and equipment being used by the customer.
Good interpersonal and customer care skills
Able to set priorities and multi‐task
Detail-oriented and customer-focused; Accurate records keeping.
Only Males required!!
CTC PLANNED: INDUSTRY STANDARD WITH 60% FIXED AND 40% LINKED TO PERFORMANCE
- REDEEMABLE ON EACH ORDER + ATTRACTIVE INCENTIVES + BONUS
PRE-REQUISITES
1. MINIMUM 5+ YRS IN UAE / MIDDLE EAST
2. UAE DRIVING LICENSE
3. FLUENT IN ARABIC WITH STRONG ENGLISH COMMUNICATION SKILLS
4. SHOULD HAVE CLOSED MINIMUM SALES TARGET OF 1 MILLION USD AND MORE THAN 250000 USD EACH QUARTER
5. CAPABILITY TO DEMONSTRATE PRODUCT FUNCTIONALITIES & KNOWLEDGE ON SERVICE OFFERINGS
6. SHOULD HAVE IN-DEPTH CODING KNOWLEDGE ON ABOVE KEY SKILLS
7. STRONG PRESENTATION & COMMUNICATION SKILLS
8. SELF MOTIVATED PERSON WITH STRONG POSITIVE ATTITUDE
9. ABILITY TO WORK INDEPENDENTLY AND WITH A TEAM AS WELL
SYSTEM ENGINEER- IT SECTOR
DUBAI / AED 7000 + ANNUAL BENEFITS
One of our reputed client is looking for a System Engineer, Bachelor Degree Preferably Computer Science, 5+ years experience working as System Engineer, Experience with Various operating systems includes server and desktop, Network /Security Products/Technologies (IP, Routing, Wan Switches, Routers, Wireless, VPN, Unified Communications), (PBX, VOIP), Must have UAE Driving License!!
SYSTEM ENGINEER- IT SECTOR
DUBAI / AED 7000 + ANNUAL BENEFITS
One of our reputed client is looking for a System Engineer, Bachelor Degree Preferably Computer Science, 5+ years experience working as System Engineer, Experience with Various operating systems includes server and desktop, Network /Security Products/Technologies (IP, Routing, Wan Switches, Routers, Wireless, VPN, Unified Communications), (PBX, VOIP), Must have UAE Driving License!!
IT SECURITY OFFICER LEADING REPUTED BANK
Sharjah / AED 20000 Gross + Annual Benefits
Our client, a reputed local bank in Sharjah, is looking for an IT security Officer.
Bachelor Degree in Computer Science/Applications, experience in IT Security, Security policies & procedures, Reviews all security plans and currently working as IT Security Officer / Consultant minimum for 3 + years in UAE, Arabic speakers will only be considered!
employment wants.