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• Posted by Teletech
• Posted on 03-05-2024

Cisco Desktop Developer -- Remote / Nationwide

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self-service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

Due to continued growth, eLoyalty has openings for Developers and Integrators for Cisco Call Center products including Agent Desktop and eLoyaltys proprietary solution frameworks. As a Developer you will build custom desktop software including complete agent desktops and screen pop connectors.

Role Responsibilities:
Participate in full life cycle of a client implementation, including: requirements, design, build, configuration, testing, and support.
Interpret and analyze business requirements to identify risks and design appropriate solutions
Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
Collaborate with project team members to provide input to design specifications related to speech application
Develop desktop solutions using Cisco Finesse and web based technologies

Key Skills and Experience Requirements:
Experience with Web 2.0 Development and Architecture
Experience with JavaScript client side programming and integrating with multiple browsers (MS Internet Explorer, Mozilla Firefox & Google Chrome)
Experience with Java, J2EE, AJAX, Jquery, XML, JSON
Experience with Cross Domain Scripting / Post Messaging / Web Communication concepts
Experience with IFRAME, HTML, CSS, Browser Cookies, DOM manipulation, Social Web Mashups, REST & SOAP XML Web Services
Experience with Server to Server integrations
Understanding and knowledge of Load Balancing / Global Site Selector
Experience with MS Windows IIS, MS Windows Server, RedHat/Ubuntu Linux, JBOSS or other web application servers
Excellent written and verbal communication skills
Self-motivated, detail oriented, client oriented

Nice to Have Skills:
Experience with Cisco Finesse, Cisco CTIOS, and ICM configuration
Prior CTI development (Cisco ICM / UCCE via CTIOS)
Experience with Avaya Agent Desktop development
Experience developing solutions in .NET, & C#
Server side programming (PHP, Java or .Net)
DB programming (MS SQL, MySQL, MongoDB)
IOS / Android / Windows phone development

• Posted by Easiya Info Media Private Limited
• Posted on 03-05-2024

Software Engineer Job Duties:
Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
Prepares and installs solutions by determining and designing system specifications, standards, and programming.
Improves operations by conducting systems analysis; recommending changes in policies and procedures.
Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.
Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protects operations by keeping information confidential.
Provides information by collecting, analyzing, and summarizing development and service issues.
Accomplishes engineering and organization mission by completing related results as needed.
Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

• Posted by Teletech
• Posted on 03-05-2024

CRM Project Management

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive technology-enabled services that puts customer engagement at the core of business success. Founded in 1982 and headquartered in Englewood, CO, TeleTech offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for our Global 1000 clients and their customers.

We are currently searching for a Project Manager to support our growing CRM / SalesForce Systems Integration Practice. The ideal candidate will be a strong performer in end to end CRM and Software Development implementation planning, project management, issue management and change management.

Responsibilities:

Monitor and review project progress and timelines. Identify and resolve issues to ensure project success. Adjust schedules and plans as needed.

Effectively communicate project expectations, project goals, scope, budget, resources, and timeline, and general project status with team members, project stakeholders, and sponsors.

Manage the overall customer relationship, have full command of the customer business model, and demonstrate respect and responsiveness to customer needs.

Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills

Be accountable for the creation of all project documentation, including functional and technical requirements gathering, and assist with deliverable creation as needed.

Ensure project deliverables are on time and on budget while meeting customer satisfaction expectations.

Adhere to and adopt standardized development lifecycle methodology for all projects. Provide thought leadership to improve upon and extend methodologies.

Facilitate review sessions with the client and project team.

Prepare user documentation and training documentation as necessary.

Leverage business knowledge and expertise to drive business process improvements.

Establish and maintain trusted advisor relationships with client project stakeholders.

Mentor less experienced members of the team, and contribute excellence in a highly collaborative, team-oriented environment.

• Posted by Teletech
• Posted on 03-05-2024

Executive Director, IT Product Management and Engineering

t eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

We have an exciting career opportunity and are looking to hire a strategic, cross-functional senior leader to fill an Executive Director of Product Management role. This person will be responsible for setting the strategic vision and product direction that includes building and running a product line, full lifecycle: product management, defining product strategy, managing prioritization and development of productized solution, cost modeling, and the delivery of solutions to clients.
Responsibilities include:

Portfolio Leadership - managing both the Cloud Contact Center feature set and the core set of internally developed software products that complement the Cloud Service (and are offered as value added features to our Managed Service customers).
Product Marketing creating cohesive messaging about the differentiated capabilities of the Cloud Platform and eLoyaltys own software products. Providing for sales and sales engineering training along with end customer training, customer advisory councils, and the like
OEM Partner Management maintaining and operationalizing the relationship with strategic 3rd party vendors that provide components of the Cloud or Managed Service offers
Product Development and Quality Assurance leading the development of packages and features using a modified Agile methodology and bringing them into production on time and on budget

Leading the product management team and driving the execution of all product lifecycle processes for the product line including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
Managing the financial elements of building a product line that includes cost modeling, investment, securing funding and reconciliation of services to forecast funding.
Chairing the cross functional product development, release and launch teams.
Driving the identification of market requirements for current and future products through market and competitive research supported by on-going interaction with customers and prospects.
Implementing and ensuring strong and consistent processes for market requirements, product and release definition requirements and functional requirements are used across product management.
Owning and communicating the product roadmap, driving new initiatives to maximize revenue and market penetration.
Developing, defining, leading and implementing the go to market strategy, ensuring an understanding of the product positioning, key benefits and target customers, working closely with marketing and sales.
Long term strategy to market and package product offer with our current premise solution offering.

• Posted by Teletech
• Posted on 03-05-2024

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of comprehensive technology enablement services that puts customer engagement at the core of business success. Founded in 1982 and headquartered in Englewood, CO, TeleTech offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for our Global 1000 clients and their customers.

We are currently searching for a Salesforce Helpdesk Associate to support our growing CRM / SalesForce Systems Integration Practice. The ideal candidate will be a self-starter with excellent communication skills and interpersonal skills with the ability to perform autonomously in a fast paced environment in support of our saleforce.com integration projects working with external clients. This role will work heavily with Management, Operations, Clients and other development teams to accomplish the goals for multiple implementations.

Role Responsibilities:

Perform data creation, administration and management
Maintain, administer and monitor user set-up, logins and password resets
Perform reporting, monitoring and support in a Helpdesk/Service Desk capacity
Provide service in accordance with Service Level Agreements
Participate in team meetings with management, operations, development teams and external clients
Attain quarterly and annual objectives assigned by management.

• Posted by Jobtrack
• Posted on 03-05-2024

Sales Manager-Flexo digital Printing
Dubai - Excellent Package + Annual Benefits
Large Group of companies is looking for Sales Manager- Flexo printing industry.
Candidate with experience of more 5 Years in the Flexo (mainly into flexible narrow web Prepress, Printing, Finishing), with college degree in the respective field need only apply.
UAE driving licence with excellent communication is must.

• Posted by Teletech
• Posted on 03-05-2024

IVR / CVP Developer

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

We are looking for a Senior IVR Developer with skills in Advanced Speech Recognition IVR solutions, VoiceXML, grammar development, backend integration, and Java to join our growing CTI and Speech Solutions team. As an IVR Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in some implementation, design, development and heavy support, while interacting with the client facing teams and internal clients. You will work as part of a team located in the US that plays a key role in implementing solutions and delivering results.



In addition, the ideal candidate will have experience with:
Experience with Cisco CVP platform & CVP Studio including java development of custom elements
Nuance speech engines (ASR/TTS) and tools with an emphasis on Nuance OSR, Recognizer v9, RealSpeak 4.x, and Speechify
Nuance MRCP (SWMS or Nuance Speech Server) and Licensing components
Voice Biometrics and Nuance SpeechSecure and Verifier 4.0
IBM WVS
Implementing Natural Language applications and tools
Dictionary creation for ASR/TTS
SSML and tuning Text-To-Speech systems
VXML based IVR platforms such as CVP, GVP, AVP, Voxeo, and Voxify
Traditional IVR platforms such as Intervoice, Edify, or Nortel
Experience with web technology and application servers
Tomcat
WebSphere
IIS
Apache
WebLogic
Integration with back-end data systems and CTI
Cisco ICM, Genesys
Web Services, HTTP/XML
Database via SQL, JDBC/ADO.NET (MS SQL Server, Oracle, Informix)
CLEO / Legacy emulation (ex. 3270)
Fax
Reporting
Bilingual (Spanish) skills a plus

• Posted by Teletech
• Posted on 03-05-2024

Avaya Telecommunications Senior Field Engineer

At Technology Solutions Group (TSG), a subsidiary of TeleTech, we are actively hiring to meet the demands of our fast-growing business! As a premier partner of Avaya and Microsoft, we are a national, world-class communications provider of systems integration, telephony, contact center and data networking solutions and services.
TSG is currently recruiting Field Engineers who will be based out of our corporate office in Aurora, IL.

Key Responsibilities:
- Install and Configuration of Avaya servers (S8300, S8800s, DL360s, etc)
- Install in configuration of Avaya Gateways (G700s G350s, G430s, G450s, G650s, etc)
- Programming related to CM5 and CM6
- Firmware upgrades/Service packs
- Working knowledge of RFA/PLDS is a benefit
- Installation of IP sets
- Position involves all phases of implementing telephony systems (including VOIP technology) with end user customers
- Responsibilities include designing, programming, training and troubleshooting
- The position interfaces with customers on a daily basis and requires a friendly, professional interpersonal approach
- Some overtime work/travel is required

• Posted by Spectrum talent
• Posted on 03-05-2024

Dear Candidate

we are looking for Suitable candidate for Dubai location.
Exp- 2+ Years

Skills-
- 2 + years in customer Support.

- Experience in Desktop support, networking, LAN,Switches,Routers.

- Ability to understand and articulate issues quickly.

- Solid communications skills written and oral.

- Customer-first mentality.

- Ready to travel in Different Part of Emirate.

• Posted by Netexperts India
• Posted on 03-05-2024

Varies Computer reparation
Software (OS reinstallation, system file reparation, troubleshooting, installation).
Hardware (Change/repair varies parts of a computer).


1. Be able to give advice to customer and recommendation.
2. Driver license if required due to onsite troubleshooting at customers house.
3. You need to be able to speak English. (important).
4. We are a company that are just about to start and will need to have a self driven technician.
5. Working hours will sun-thus (9 hours including lunch for 1 hour).

Salary: between 3-7000 dirham . depends on experience and dedication.

• Posted by Prosec
• Posted on 03-05-2024

We are looking for a candidate who will deal on:

1. Information Security
2. Products
3. Consulting (ISMS)
4. Training

Requirement:

1. 2 years experience
2. with Information Security Background
3. Experienced in Products/Consulting (ISMS)/Training
4. Required: with own car

Basic Salary+ Commission+Travel Allowance

• Posted by VAM Systems
• Posted on 03-05-2024

Greetings from VAM SYSTEMS
VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology Development, Telecom, Aviation, Retail Management & eGovernment offerings.

VAM SYSTEMS is currently looking for EMC Storage Specialist for our UAE operations with the following skill set and terms and conditions:
Skillset required:
1. 4 Years of experience in EMC Storage.
2. Should have experience in Banking
3. Domain: Bank

• Posted by ACG Prorelsys Pvt Ltd
• Posted on 03-05-2024

Excellent spoken and written English skills
Basic Knowledge of computer like MS Office
Should be willing to run extra mile and take up new challenges
Knowledge of the recruitment industry.
English language skills - excellent written, verbal and interpersonal communication.
Demonstrated advanced understanding of importance of recruiting under the HR umbrella.
Relationship-building skills.
Recruitment/placement practices.
Creative approach to event planning.
Ability to think on your feet.

Qualification: Any Graduate
Experience: 0-1year
Compensation: As per Company Norms
Interested candidates may walk-in for interview with updated resume on 08-02-2014, in between 11:00AM to 4:00 PM.

• Posted by Lord Portal
• Posted on 03-05-2024

This is our online booking portal . we need a guy to handle and implement some new things on it.

• Posted by a-solutions JLT
• Posted on 03-05-2024

A-solutions require a Business Development Associate for the generation and development of new business opportunities. The successful candidate will be a consummate and credible sales professional selling ERP support and implementation services to CIO / CXOs of major brands companies. The role is focused purely on new business and is suited to people who are ‘sales hungry’ and who can exploit their exceptional sales skills with effective and successful results.

• Posted by NextG Technologies
• Posted on 03-05-2024

Receptionist/Secretary required for a newly established computer hardware regional distributer based in Jumeirah Lakes Towers, we are looking for a dynamic, well organized and professional person needed to fill front desk position. The ideal person must have excellent multi-tasking abilities and attention to detail. This position will be responsible for handling incoming calls and greeting visitors as they walk in. This position will handle all types of paperwork and normal administrative duties, Filing, faxing, data entry, and other duties as assigned. At least one year experience in administration or secretarial role . Excellent communication skills. Fluency in English language, additional languages a plus. Excellent MS Office skills.

• Posted by NextG Technologies
• Posted on 03-05-2024

1. Freshers in Software Developing are also welcome.
2. Should be a computer engineer graduate or post graduate with Computer Science background or at least should have good knowledge of Java.
3. Excellent communication and analytical skills.
4. Excellent salary packages and other benefits.

Job Location :Dubai

• Posted by KEO
• Posted on 03-05-2024

1. Excellent oral and written communication skills in English and Arabic (preferable).
2. Strong analytical, problem solving, and decision-making skills.
3. Self-driven with well-developed leadership, motivational and team-building skills.
4. Ability to identify need for change, adaptable and flexible in anticipating and realizing market opportunities.
5. Understanding of linkages driving profit.
6. Good interpersonal and networking skills.
7. Maintain relations with selected vendors for systems S.W, networks, and hardware delivery and maintenance.
8. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
9. Install, monitor, and maintain network components including workstations, S.W, peripherals, lines, cabling, network equipment, and ATMs within the overall objectives of IT and the Groups business plans.
10. Ensure implementation is based on standards and policies for data and systems security of the Groups enterprise network.
11. Ensure safeguard of systems by applying proper monitoring and protection tools from intrusion, unauthorized access, viruses, and disruption.
12. Administer all branch MIS equipment (networking computing, Wintel Servers, video conferencing, switches, routers, & other general networking equipment).
13. Provide support for assigned units of all network components including network accessories, lines, cabling, ATMs, and be ready to backup team members in support calls.

• Posted by KEO
• Posted on 03-05-2024

We are looking for Senior Oracle Database Administrator for one of our clients which is a leading Bank in Qatar with the following skill sets:


1. Strong administration experience in Oracle 10g.
2. Should have experience in production support.

• Posted by ANZ Overseas Employment Promoters
• Posted on 03-05-2024

We are seeking services of a Computer Technician.

• Posted by Pramaana Inc
• Posted on 03-05-2024

1. Good Core Java.

2. SQL and Unix experience is required.

3. Knowledge of JUnit and good SDLC knowledge is a mandatory skill.

4. Experience in J2EE, JSP, Spring etc is nice to have.

5. Very good communication skills.

• Posted by Thoughtwave Software and Solutions
• Posted on 03-05-2024

Title: SAS Developer

• Posted by Visual Sparks Technologies
• Posted on 03-05-2024

Visual Sparks Technologies (VST) is a global IT solutions and consultancy services provider specializing in affordable business and technology solutions.

As an intern in Business development you will work directly with the Business Development manager. You will build and improve their customer relations and attract new clients (in both B2B and B2C).

their company is situated in a highly competitive market, which will give you the opportunity to demonstrate your skills in the implementation of various business strategies. During your internship (a period over 3-6 months or longer) in business development, you will acquire relevant work experience in:

- Dand implementing various strategic initiatives.
- Managing staff.
- E-marketing.
- Effective business communication.
- Giving training.

You will manage and support their marketing and sales department and make sure they reach their objectives. Using your knowledge and experience in B2B marketing, you will attract new clients and partner companies. As an intern in business development, you will be involved in examining areas of potential growth and possible new sources of income, as well as developing new business relations.

Compensation:

At the completion of the internship, VST provides a stipend based on the number of hours committed. They will also reimburse the cost of transportation on a monthly basis. Those looking for personal growth opportunities as well as those looking for school credit will be considered.

People are the greatest asset in any Company ... VST is committed to a high performance culture and provides an environment that challenges our employees to be remarkable and obtain their full potential.

• Posted by SEE Recruitment Services
• Posted on 03-05-2024

Ensure that IT applications and processes are analysed and designed in line with business objectives.
Liaise with users in defining their requirements, prepare an initial business case/ proposal and agree with the users.
Prepare specifications for applications to an agreed methodology and obtain formal user acceptance.
Design processes, prepare a technical specification to meet the agreed requirements of business, and with obtain formal agreement to the design, specification and proposed implementation schedule.
Convert process control concepts into computer programmes which meet the requirements of the users and IT infrastructure.
Ensure that the applications are designed to optimise the computer time usage and storage requirements.
Test and modify applications to ensure that no faults exist.
Enhance existing applications to meet the changes in user requirements.
Prepare detailed technical program specifications to agreed methodology, control and assist in the programming of the systems, monitor the testing of the systems.
Plan and control the implementation of the system through to the users formal acceptance.
Identify in consultation with the users the training requirements and ensure training requirements are addressed to users satisfaction.
Ensure the applications are technically documented to an agreed standard.

• Posted by Saudi based EPC (Engineering
• Posted on 03-05-2024

- Windchill technical Consultant to support existing implementation of Windchill PLM system (version 8.0 and above) integrated with other Enterprise Systems.
- Collaborate with team members and provide support for users located at multiple global locations.
- Troubleshoot issues, develop, validate and deploy solutions
- Apply system and application updates on production system.
- Formulate, implement and follow Standard Operating Procedures and Best Practices.

• Posted by GXS Philippines
• Posted on 03-05-2024

- Provide development on new projects, as well as on-going support for existing datamarts
- End user reporting is require in addition to managing daily, weekly, and monthly loads of existing datamarts
- Ability to understand business requirements and convert to IT deliverables

• Posted on 03-05-2024

Our Client, Satvik Management Consultants is an organization with the belief that people are their most valuable asset and they are a company with people centric policies and philosophy.They provide a highly conducive work environment for the employees to come out with their best and our continuous efforts are towards maintaining the same. Their employees are under the leadership of highly motivated individuals and they always take them where they want to go, i.e. performance past excellence.

Job Description:

Indian Senior sales person well experienced in selling of computer components and thorough knowledge of UAE market need apply
good salary package for the right candidate

• Posted by B & S GmbH
• Posted on 03-05-2024

Our Client, B & S GmbH was established in 1990, with its HQ in Wiesbaden, Germany. B & S Gmbh services include National and International SAP-Projects with Blue Chip Clients, Project management and Coaching of SAP-Projects, Process- and Function consulting, Development, Implementation and Administration, Asset Management (Strategy & Reorientation), Trade (Exchange connections/Optimized Trade systems), Clearing, Settlement & Custody, Risk management (Operational Risk Management), IT-Cost-Reduction (Credit-Risk-Qualifications), Cost- and Process management (Business Integration Management, Process based costing, Process management/-documentation, Service-Level-Management, Project management (Project office, Quality Management/Test).

Our Client needs very urgently a SAP Records Management DMS Consultant with the following Skills:
Certified SAP RM + DMS Consultant with implementation experience
Onsite at Saudi Arabia Long term engagement for 1 year Banking or Development Banking domain expertise.
Project Language is English and Arabic language skill would be a plus.
Start: ASAP+ Duration: 12 Months +

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.

• Posted by Communication Security - COMSEC
• Posted on 03-05-2024

Our Client, Communication Security- COMSEC, is a UAE based company having been active in the Middle East region since 1997. We provide the End user community all its requirements in terms of IT security Consultancy, Solutions and Services.

They are in need of an IT Engineer with minimum 2 years proven Hand On experience in Cisco and Netscreen Firewall, IDS/IPS and other Security Solutions.




PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.

• Posted by Raj Singh
• Posted on 03-05-2024

Etereo Design is a growing, highly collaborative firm with a progressive, upbeat culture looking for a go-getter to help us to the next level. We are searching for an experienced leader to fulfill the role of architectural and site project manager. We are in need of someone with 5-10 years of Project Management experience in luxury projects as you will be overseeing construction projects from preliminary designs until completion. We are looking for someone who can communicate clearly with colleagues across multiple disciplines such as engineers and interior designers. You will be supervising other designers and architects, contractors and suppliers, as well as preparing schedules and budgets throughout the progression of construction projects. You will also be asked to work on administrative tasks, processing contracts and financial documents, so your integrity and attention to detail are key. Candidates should be self-motivated, team-oriented, and adaptable to a fast-paced environment. Typical duties and responsibilities Develop and review building drawings in collaboration with design and architect teams Work on multiple projects Participation in the design process Prepare reports and presentations for client meetings Evaluate project costs and budgets Consult with clients or client rep. Manage relationships with contractors and vendors Develop and oversee schedules and timelines Manage site planning, visits and monitor the progress of all construction phases. Education and experience Degree in Architecture, Project Management or Building Engineering. Demonstrated history of excellent Project Management Certification as a Project Management Professional (PMP) preferred Required skills and qualifications Strong leadership abilities Keen attention to detail Experience with proposal management Knowledge of AutoCAD and related drafting software Knowledge of project management software Excellent written and verbal communications skills Expertise in budgeting and creating project timelines Strong collaborative and problem-solving skills Preferred qualifications 5+ years of experience in architecture, Project management Demonstrates success in building and growing new accounts Understands how to strategically and effectively navigate large, complex projects Ability to work under pressure, organize, and prioritize responsibilities Interested applicants may send their resume to workwithus@etereodesign.it Job Type: Full-time Ability to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (Required) Application Deadline: 27/10/2023